Program Delivery Advisor, Everyday Financial Services
About the role
Job ID
2233
Work Type
Hybrid
Business unit
Everyday Financial Services
Pay grade
K - OTH
Apply before
27 November 2025
Number of openings
1
Posting type
Internal & External
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the Role
As ATB’s next Program Delivery Advisor, within the Everyday Financial Services (EFS) pillar, you will play a crucial role on the Program Delivery team. In this role, you will create significant value by managing our overall operating system for the EFS Program Delivery team. Your ability to tell a compelling story through data, combined with a strong sense of curiosity and a passion for organization, will be key to your success.
Accountabilities
- Provide ongoing coordination of the EFS Program Delivery operating system, ensuring a consistent rhythm for reporting and business management. This includes:
- Logging and capturing requirements for all new projects
- Maintaining a single source of truth for all program work
- Tracking progress from discovery to post-execution
- Creating and maintaining a multiyear road map for all ongoing and planned work
- Coordinating and facilitating regular program status update meetings
- Direct and own the EFS reporting cycle, including preparing and presenting quarterly business reviews (QBRs) and monthly updates for the EFS Senior Leadership Team (SLT). This would include:
- Building out a calendar of various reporting requirements
- Coordinating all required steering committee, executive sponsorship and reporting updates
- Analyzing program data and designing clear, compelling reports and narratives for the SLT
- Build and maintain the Program Delivery Governance library to enable faster onboarding and consistent execution. This library includes supporting materials for all projects supported, (ie new branch opening, branch closure, relocation, modernization, and workforce of the future project deliver).
- Develop and coordinate business alongside strategic partners including, Finance, Performance and Pricing to support key program initiatives (new branches, branch relocations etc.)
- Champion strategic initiatives, by coordinating short- and long-term projects with the Senior Manager, EFS Program Delivery to ensure efficient sequencing and alignment with business goals.
- Act as a key liaison and influential partner across the enterprise, facilitating collaboration and ensuring the advancement of priorities. Key Partners include; EFS A&TMX, PP&S.
- Project manage smaller / ad-hoc projects or mission teams as needed.
Knowledge, Skills and Experience
- Metrics reporting and visualization capabilities
- Understanding of the practices and processes involved with project and stakeholder management
- Strong personal accountability demonstrated by your commitment to producing consistently excellent results with the ability to incorporate feedback into future work
- Strong written and verbal communication skills, including storytelling
- Critical thinking and problem solving skills
- Effective prioritization skills, with the ability to work with minimal supervision under deadline pressure while managing multiple assignments in a matrix environment
- Bachelor's degree in Business Administration, Finance, Project Management, Communications, or a related field
- Advanced proficiency in Google Workspace especially Sheets and Slides, with a demonstrated ability to manipulate data, create dashboards, and design professional, executive-ready visuals
- Experience using Jira as primary Project/Program Management Software for tracking progress and resource capacity
Workplace Arrangement
This is a hybrid role that will require 2-3 in person office days per week.
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
About ATB Financial
For more than 85 years, ATB has been reimagining the way we do business. We’ve grown from one small treasury branch into Alberta’s largest provincially based financial institution, and we don’t have any plans to slow down now. We power possibility for our clients, our team members and our province—and we’re leading the way to a sustainable, innovative and prosperous future.
About ATB Financial
With $62.0 billion in assets, ATB Financial is a leading financial institution that started in Alberta with the focus of putting people first. Our success comes from our more than 5,000 team members who love to deliver exceptional experiences to over 820,000 clients across our Personal and Business Banking, ATB Wealth Management and ATB Capital Markets businesses. ATB provides expert advice, services and products through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres and our digital banking options. ATB powers possibilities for our clients, communities and beyond.
Program Delivery Advisor, Everyday Financial Services
About the role
Job ID
2233
Work Type
Hybrid
Business unit
Everyday Financial Services
Pay grade
K - OTH
Apply before
27 November 2025
Number of openings
1
Posting type
Internal & External
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the Role
As ATB’s next Program Delivery Advisor, within the Everyday Financial Services (EFS) pillar, you will play a crucial role on the Program Delivery team. In this role, you will create significant value by managing our overall operating system for the EFS Program Delivery team. Your ability to tell a compelling story through data, combined with a strong sense of curiosity and a passion for organization, will be key to your success.
Accountabilities
- Provide ongoing coordination of the EFS Program Delivery operating system, ensuring a consistent rhythm for reporting and business management. This includes:
- Logging and capturing requirements for all new projects
- Maintaining a single source of truth for all program work
- Tracking progress from discovery to post-execution
- Creating and maintaining a multiyear road map for all ongoing and planned work
- Coordinating and facilitating regular program status update meetings
- Direct and own the EFS reporting cycle, including preparing and presenting quarterly business reviews (QBRs) and monthly updates for the EFS Senior Leadership Team (SLT). This would include:
- Building out a calendar of various reporting requirements
- Coordinating all required steering committee, executive sponsorship and reporting updates
- Analyzing program data and designing clear, compelling reports and narratives for the SLT
- Build and maintain the Program Delivery Governance library to enable faster onboarding and consistent execution. This library includes supporting materials for all projects supported, (ie new branch opening, branch closure, relocation, modernization, and workforce of the future project deliver).
- Develop and coordinate business alongside strategic partners including, Finance, Performance and Pricing to support key program initiatives (new branches, branch relocations etc.)
- Champion strategic initiatives, by coordinating short- and long-term projects with the Senior Manager, EFS Program Delivery to ensure efficient sequencing and alignment with business goals.
- Act as a key liaison and influential partner across the enterprise, facilitating collaboration and ensuring the advancement of priorities. Key Partners include; EFS A&TMX, PP&S.
- Project manage smaller / ad-hoc projects or mission teams as needed.
Knowledge, Skills and Experience
- Metrics reporting and visualization capabilities
- Understanding of the practices and processes involved with project and stakeholder management
- Strong personal accountability demonstrated by your commitment to producing consistently excellent results with the ability to incorporate feedback into future work
- Strong written and verbal communication skills, including storytelling
- Critical thinking and problem solving skills
- Effective prioritization skills, with the ability to work with minimal supervision under deadline pressure while managing multiple assignments in a matrix environment
- Bachelor's degree in Business Administration, Finance, Project Management, Communications, or a related field
- Advanced proficiency in Google Workspace especially Sheets and Slides, with a demonstrated ability to manipulate data, create dashboards, and design professional, executive-ready visuals
- Experience using Jira as primary Project/Program Management Software for tracking progress and resource capacity
Workplace Arrangement
This is a hybrid role that will require 2-3 in person office days per week.
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
About ATB Financial
For more than 85 years, ATB has been reimagining the way we do business. We’ve grown from one small treasury branch into Alberta’s largest provincially based financial institution, and we don’t have any plans to slow down now. We power possibility for our clients, our team members and our province—and we’re leading the way to a sustainable, innovative and prosperous future.
About ATB Financial
With $62.0 billion in assets, ATB Financial is a leading financial institution that started in Alberta with the focus of putting people first. Our success comes from our more than 5,000 team members who love to deliver exceptional experiences to over 820,000 clients across our Personal and Business Banking, ATB Wealth Management and ATB Capital Markets businesses. ATB provides expert advice, services and products through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres and our digital banking options. ATB powers possibilities for our clients, communities and beyond.