Job Summary:

**Service Area:**Infrastructure, Development, and Environment

**Department:**Environmental Services

**Division:**Water Services, Business Services
**Work Location:**Water Services, 29 Waterworks Place

**Work Mode:**In Person

**Job Type and Duration:**Permanent, Full Time Vacancy

**Position Availability:**1 existing vacant position(s)

Salary Range:$39.62 per hour

**Affiliation:**CUPE Local 241

**Posting Period:**March 16, 2026 to March 30, 2026 11:59 p.m.

Why Join the City of Guelph?

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Position Overview:

The successful candidate will perform plumbing and technical support duties related to water meter installation, repair and replacement for all aspects of metering services with a specific emphasis on the large and/or ICI metering program. The successful candidate will share their technical expertise in the areas of plumbing with respect to metering tasks. Working with the metering staff, the successful candidate will ensure accurate, complete and quality metering work while demonstrating conformance to City policies and procedures, Health and Safety objectives and any other regulatory requirements. Guided by the goals and objectives of the City of Guelph Strategic Plan and committed to the Corporate Values of integrity, excellence and wellness, the candidate will aid in the achievement of the Community Vision – to be the city that makes a difference.

Key duties and responsibilities

• Perform plumbing as related to the installation of all types of water meters with a focus on, but not limited to, metering classified as “large” (greater than 1”) and ICI metering applications
• Plan large water meter, meter piping, water meter support device installation repair, installation or replacement according to specification and Water Services requirements including measuring and cutting of pipe and fittings and provide guidance and direction to meter installation staff on the same.
• Assemble, install or secure metering piping, tubing, fittings and other items by mechanical assembly or by soldering/brazing methods and provide training and guidance to other metering staff if required as directed by the lead hand or supervisor.
• Install, test, trouble shoot and repair all types of water meters and associated equipment including wiring and other fittings with a specific focus on large or ICI water meter applications and organize third party assistance for the same
• Turn off or turn on water services in relation to the above duties
• Completes and maintains all daily legislative and non-legislative records as they pertain to the Distribution (metering) system and related work including the accurate preparation of required documentation (electronic or otherwise) and completion of documents which may include numerical and textual information, time cards, logs and worksheets etc.
• Schedule, plan and perform work in an efficient and safe manner in conjunction with other City Staff, contractors and external customers in accordance with the Occupational Health and Safety Act, Corporate and Water Services’ policies and procedures and others as required
• Represent the department with internal and external contacts by providing high quality customer service both to customers both in person onsite and by other communications methods.
• Required to interpret, and evaluate and comment on drawings, specifications and procedures as related to meter installation
• Liaise with both City management staff, frontline stakeholders and vendors on metering issues including but not limited to customer troubleshooting and follow up as needed
• Work with the Metering Technician to ensure field feedback and data is incorporated into City databases to ensure that accurate implementation and tracking of programs and KPI data is occurring
• Provide input to the Lead Hand of Metering and Metering Technician on the development and implementation of a field staff training program including solicitation and provision of feedback regarding metering procedures and practices both verbally and in in writing
• Represent the division with internal and external contacts by providing high quality customer service both in person onsite and by other communications methods
• Comply with and conform to metering, health and safety and environmental regulations and conform to City policies and procedures with a focus on continuous improvement
• Assist in the development, implementation and maintenance of metering standard procedures and practices for City of Guelph
• Responsible for creating, issuing, completing of work orders, inventory summaries, and running reports via computerized maintenance management system as they relate to the metering process
• Performs meter related plumbing response including emergency response
• Participates in regular metering on-call schedule
• Perform or facilitate via contractor support, backflow prevention tests
• Other related duties as assigned.

Qualifications and requirements

• Experience related to the duties listed above, normally acquired through the completion of a Grade 12 Diploma, plumbing apprenticeship program and 4-5 years’ plumbing experience and 1-2 years experience in and ICI plumbing environment as a licensed plumber in good standing. Candidates with equivalent combination of education and experience may be considered.
• A licensed certified plumber (306a trade certification).
• Experience in ICI (or greater than 1” plumbing) environments.
• Must possess a valid Class G driver’s licence with a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
• Ability to work in physically demanding conditions including, digging, regularly lifting objects approximately 25kg in weight, climbing ladders, entering pits and working in confined spaces.
• Excellent knowledge of the plumbing code and plumbing principles.
• Knowledge and ability to work with small hand tools, torches (propane, oxy-acetylene, MAPP) and plumbing supplies including soldering/brazing and pipe cutting practices and materials.
• Awareness of water distribution operations and Ministry of the Environment and Climate Change legislative and regulatory requirements.
• Knowledge of the Occupational Health and Safety Act and WHIMS.
• Must be a team player with good interpersonal skills.
• Excellent written and verbal communications skills with the ability to communicate with all levels of staff, contractors, stakeholders and the general public.
• Intermediate skills Microsoft Office (Outlook, Word and Excel) with the ability to use computers and other similar devices.
• Good organizational and documentation skills with the ability to manage multiple tasks for projects in a demanding work environment.
• Excellent customer service and interpersonal skills with the ability to deal with internal and external contacts in a courteous manner.
• Holding a valid backflow certification would be an asset.
• Other duties as required

Hours of work Employees will work either four (4) consecutive ten (10) hour shifts, between the hours of 7:00 a.m. to 7:00 p.m. or five (5) consecutive eight (8) hour shifts, Monday through Friday, between the hours of 7:00 a.m. to 7:00 p.m as determined by the needs of the department. Business Services is a 24 hour operation throughout the year the successful candidate will be called upon to participate in both scheduled and unscheduled after- hours works as permitted by the collective agreement, on-call is a requirement of this position.

How to apply Qualified applicants are invited to apply using our online application system byMarch 30, 2026. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

Please visit the job posting listed on our City of Guelph careers page and click on the “Apply for this job” button. Instructions will follow.

Hiring Process Transparency The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.
Commitment to Diversity & Accessibility

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.