Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Direct the delivery of social and community service programs. Direct and advise professional and non-professional staff. Resolve conflict situations. Coaching. Security and safety: Bondable. Criminal record check. Driver's validity licence check. Vulnerable sector check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Work under pressure. Attention to detail. Personal suitability: Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Values and ethics. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Employment terms options: Morning. On call. Day. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Pension plan. Long term benefits: Long-term care insurance. Maternity and parental benefits. Other benefits: Learning/training paid by employer. Team building opportunities.