Top Benefits
About the role
We are looking for a Technician to join our busy Peterborough location! This is a PART-TIME position, working 3 days/24 hours per week with the opportunity for more hours depending on business needs. There is the possibility of this role becoming full-time in the future. The hourly rate will commensurate with experience.
About Motion:
Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 46 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are aged 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.
The Role:
Technicians are the face of Motion, delivering outstanding customer experiences every day. You will work directly with clients to understand the issues with their equipment and troubleshoot to solve the problem. You will travel to different sites, both private residences and community facilities, to accommodate client needs. You will be trained on the tools you will be working with and the equipment you will be repairing.
What’s in it for you:
Growth opportunity. This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success. You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience.
Impact. Every day at Motion provides a new opportunity to create a tangible impact on the lives of our clients. You will find deep professional satisfaction knowing that your work matters to people in your community and beyond.
Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have:
- Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
- The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
- The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.
How you will spend your days:
- Using a company vehicle, you will travel through the region to attend multiple client appointments each day.
- You will quickly learn how to repair wheelchairs and custom mobility equipment and how to navigate our software system. You will assess issues with manual and power devices, troubleshoot batteries and functionality, and repair equipment.
- Prepare for daily appointments by reviewing schedule to understand client needs and gathering necessary tools or parts for the mobility equipment being assessed/repaired.
- Work with clients to understand the issue they are experiencing and provide solutions and advice for ensuring an effective resolution.
- Prepare quotes for parts needed and follow up with correct department to ensure parts are ordered and delivered.
- Attend appointments with Sales Consultants to assist with dispensing new equipment and provide any fixes or adjustments the client may need.
- Deliver and install home accessibility equipment such as beds or bathroom safety items.
- Work closely with other departments to ensure information shared is accurate and any necessary follow up is completed.
As a Technician, you will prioritize an empathetic, respectful, and friendly customer experience. You will ensure that clients’ needs are met and that we meet our objective to make life accessible for everyone.
What you bring:
- Technical skills. You have previous experience in customer service and assembling or repairing equipment. You have exposure to using diagnostic tools and power equipment. You genuinely enjoy learning new tools and approaches to solving tactical challenges.
- Empathy. You can navigate any situation in a friendly, professional, and compassionate manner. You can prioritize the comfort and urgency of clients. You can manage conflict, act with responsive patience to client demands, and understand the impact their mobility devices have on their lives.
- Additional must-have requirements. You have a valid G-class driver's license and a clean driving record. You will be provided with a company vehicle and will travel regularly throughout the region. You have a clean criminal background check and are bondable. You can lift and carry up to 50 lbs.
What we offer:
At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:
- Eligibility to a comprehensive benefits package
- RRSP/DPSP match program
- Maternity/parental leave top-up
- Employee Assistance Program
- Employee Discount Program
- Tenure recognition through our Motion Milestone Program
- Employee Referral Bonus Program
- Eligibility to the company’s pooled bonus plan
- Goodlife Fitness corporate membership discount
- Safety Shoe Allowance
Thank you for taking the time to consider joining Motion!
At Motion, we respect that not everyone gains their skills in the same way; and we welcome a diverse range of experiences. If you have 70% of what we are looking for, and 100% of the passion, we encourage you to apply here. While we can’t guarantee an interview, we do promise to review your application in full.
Motion is an equal opportunity employer. We strive to make life accessible for everyone and are therefore passionate about ensuring our workplaces are fully accessible. We are committed to providing reasonable accommodations to our employees and to those going through the recruitment process. If you require any assistance during the application process, please do not hesitate to contact us: hr@motioncares.ca
About Motion (formerly Motion Specialties)
Canada’s leading mobility and accessibility solutions provider, since 1985, our compassion and knowledge set us apart. With kindness and expertise, we support individuals navigating their unique experiences, along with their circle of care by delivering the right comprehensive solutions that empower and fulfill us all. Attentive, proactive and respectful, our specialists work collaboratively to understand our clients’ needs so they can lead their more vibrant lives.
Top Benefits
About the role
We are looking for a Technician to join our busy Peterborough location! This is a PART-TIME position, working 3 days/24 hours per week with the opportunity for more hours depending on business needs. There is the possibility of this role becoming full-time in the future. The hourly rate will commensurate with experience.
About Motion:
Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, British Columbia, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 46 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are aged 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.
The Role:
Technicians are the face of Motion, delivering outstanding customer experiences every day. You will work directly with clients to understand the issues with their equipment and troubleshoot to solve the problem. You will travel to different sites, both private residences and community facilities, to accommodate client needs. You will be trained on the tools you will be working with and the equipment you will be repairing.
What’s in it for you:
Growth opportunity. This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success. You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience.
Impact. Every day at Motion provides a new opportunity to create a tangible impact on the lives of our clients. You will find deep professional satisfaction knowing that your work matters to people in your community and beyond.
Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have:
- Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
- The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
- The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.
How you will spend your days:
- Using a company vehicle, you will travel through the region to attend multiple client appointments each day.
- You will quickly learn how to repair wheelchairs and custom mobility equipment and how to navigate our software system. You will assess issues with manual and power devices, troubleshoot batteries and functionality, and repair equipment.
- Prepare for daily appointments by reviewing schedule to understand client needs and gathering necessary tools or parts for the mobility equipment being assessed/repaired.
- Work with clients to understand the issue they are experiencing and provide solutions and advice for ensuring an effective resolution.
- Prepare quotes for parts needed and follow up with correct department to ensure parts are ordered and delivered.
- Attend appointments with Sales Consultants to assist with dispensing new equipment and provide any fixes or adjustments the client may need.
- Deliver and install home accessibility equipment such as beds or bathroom safety items.
- Work closely with other departments to ensure information shared is accurate and any necessary follow up is completed.
As a Technician, you will prioritize an empathetic, respectful, and friendly customer experience. You will ensure that clients’ needs are met and that we meet our objective to make life accessible for everyone.
What you bring:
- Technical skills. You have previous experience in customer service and assembling or repairing equipment. You have exposure to using diagnostic tools and power equipment. You genuinely enjoy learning new tools and approaches to solving tactical challenges.
- Empathy. You can navigate any situation in a friendly, professional, and compassionate manner. You can prioritize the comfort and urgency of clients. You can manage conflict, act with responsive patience to client demands, and understand the impact their mobility devices have on their lives.
- Additional must-have requirements. You have a valid G-class driver's license and a clean driving record. You will be provided with a company vehicle and will travel regularly throughout the region. You have a clean criminal background check and are bondable. You can lift and carry up to 50 lbs.
What we offer:
At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:
- Eligibility to a comprehensive benefits package
- RRSP/DPSP match program
- Maternity/parental leave top-up
- Employee Assistance Program
- Employee Discount Program
- Tenure recognition through our Motion Milestone Program
- Employee Referral Bonus Program
- Eligibility to the company’s pooled bonus plan
- Goodlife Fitness corporate membership discount
- Safety Shoe Allowance
Thank you for taking the time to consider joining Motion!
At Motion, we respect that not everyone gains their skills in the same way; and we welcome a diverse range of experiences. If you have 70% of what we are looking for, and 100% of the passion, we encourage you to apply here. While we can’t guarantee an interview, we do promise to review your application in full.
Motion is an equal opportunity employer. We strive to make life accessible for everyone and are therefore passionate about ensuring our workplaces are fully accessible. We are committed to providing reasonable accommodations to our employees and to those going through the recruitment process. If you require any assistance during the application process, please do not hesitate to contact us: hr@motioncares.ca
About Motion (formerly Motion Specialties)
Canada’s leading mobility and accessibility solutions provider, since 1985, our compassion and knowledge set us apart. With kindness and expertise, we support individuals navigating their unique experiences, along with their circle of care by delivering the right comprehensive solutions that empower and fulfill us all. Attentive, proactive and respectful, our specialists work collaboratively to understand our clients’ needs so they can lead their more vibrant lives.