Top Benefits
Remote work across US & Canada
Flexible work hours
Competitive salary and equity
About the role
Who you are
- 8-10 years of software sales experience including senior/strategic account management roles within fast-paced SaaS software companies
- Complex, large enterprise account management experience
- Maniacal focus and passion for developing ongoing engagement and nurturing relationships
- Demonstrated success in working sales cycles from end to end (prospecting through closing)
- Experience with and passion for coaching sales team members
- Customer Success, Account Management, Partner Development background preferred
- Technologically adept and business acumen-focused, with outstanding communication (written and verbal), negotiation, and presentation skills
- AWS Marketplace experience required, MSFT/GCP experience preferred
- History of overachievement and several references from people telling us we’d be silly not to hire you
- The ability to work remotely and collaborate within a team environment to achieve your goals
- Experienced with Salesforce.com, Staircase and/or other customer success and sales tools, and collaboration tools
What the job involves
- Grow revenue and attain customer net retention goals within your assigned accounts to include a selection of Tackle’s most strategic accounts
- Act as team lead for account management team, providing mentorship around deal support, pipeline analysis and account management best practices
- Establish and cultivate strong customer relationships within an account to develop executive level sponsorship, champions and stakeholders in Alliances, Revenue Operations, GTM organizations
- Evangelize the Tackle Vision and our ability to help transform the way software companies sell
- Work with Tackle customers to manage product renewals and upsell, and cross-sell to additional professional services engagements that drive customer outcomes and stickiness
- Leverage your creativity to identify, qualify and maintain a robust and continually growing expansion pipeline
- Become an expert in Cloud GTM selling - This means being able to guide ISV’s through the “Why Cloud GTM'' conversation
- Leverage CRM and Customer Success tools to track overall customer health and sales activities?
- Help develop and experiment with ways to build scalable and efficient renewal and expansion motions and processes
- Communicate with the extended Tackle teams early and often - including working closely with Customer Success Resources, to drive the best outcomes for our customers
- Consultatively guide customers using 1:Many Success Motion
The application process
- We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:
- Phone screen
- 3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
- Some positions may require a take home test or additional steps throughout the process (this will be communicated to the candidate)
Benefits
- Work remotely (across the US and Canada)
- Flexible work hours
- Compensation and equity
- Medical, dental, vision coverage
- Monthly wellness, internet, phone reimbursements
- Office equipment reimbursement
- Unlimited vacation plan
- 401(k) Plan
- Professional development opportunities and budgets
- Off-site events, meetups, and summits
- Commitment to diversity, inclusion, and belonging practices through our D&I committee, workshops, trainings, and more
Top Benefits
Remote work across US & Canada
Flexible work hours
Competitive salary and equity
About the role
Who you are
- 8-10 years of software sales experience including senior/strategic account management roles within fast-paced SaaS software companies
- Complex, large enterprise account management experience
- Maniacal focus and passion for developing ongoing engagement and nurturing relationships
- Demonstrated success in working sales cycles from end to end (prospecting through closing)
- Experience with and passion for coaching sales team members
- Customer Success, Account Management, Partner Development background preferred
- Technologically adept and business acumen-focused, with outstanding communication (written and verbal), negotiation, and presentation skills
- AWS Marketplace experience required, MSFT/GCP experience preferred
- History of overachievement and several references from people telling us we’d be silly not to hire you
- The ability to work remotely and collaborate within a team environment to achieve your goals
- Experienced with Salesforce.com, Staircase and/or other customer success and sales tools, and collaboration tools
What the job involves
- Grow revenue and attain customer net retention goals within your assigned accounts to include a selection of Tackle’s most strategic accounts
- Act as team lead for account management team, providing mentorship around deal support, pipeline analysis and account management best practices
- Establish and cultivate strong customer relationships within an account to develop executive level sponsorship, champions and stakeholders in Alliances, Revenue Operations, GTM organizations
- Evangelize the Tackle Vision and our ability to help transform the way software companies sell
- Work with Tackle customers to manage product renewals and upsell, and cross-sell to additional professional services engagements that drive customer outcomes and stickiness
- Leverage your creativity to identify, qualify and maintain a robust and continually growing expansion pipeline
- Become an expert in Cloud GTM selling - This means being able to guide ISV’s through the “Why Cloud GTM'' conversation
- Leverage CRM and Customer Success tools to track overall customer health and sales activities?
- Help develop and experiment with ways to build scalable and efficient renewal and expansion motions and processes
- Communicate with the extended Tackle teams early and often - including working closely with Customer Success Resources, to drive the best outcomes for our customers
- Consultatively guide customers using 1:Many Success Motion
The application process
- We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:
- Phone screen
- 3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
- Some positions may require a take home test or additional steps throughout the process (this will be communicated to the candidate)
Benefits
- Work remotely (across the US and Canada)
- Flexible work hours
- Compensation and equity
- Medical, dental, vision coverage
- Monthly wellness, internet, phone reimbursements
- Office equipment reimbursement
- Unlimited vacation plan
- 401(k) Plan
- Professional development opportunities and budgets
- Off-site events, meetups, and summits
- Commitment to diversity, inclusion, and belonging practices through our D&I committee, workshops, trainings, and more