Why join CMHA Kenora?
We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Healthcare of Ontario Pension Plan (HOOPP)
• Comprehensive Health Benefits

o Employee & Family Assistance Program

• Paid Vacation Days
• Learning & professional development opportunities

Deadline to apply: October 11th, 2025

Mobile Crisis Response Worker Follow-Up Intervention Worker for Kenora
Mobile Crisis – Kenora

Employer: CMHA Kenora Branch
Job Title: Mobile Crisis Response Worker Follow-Up Intervention Worker for Kenora
Work Location: Kenora
Employment Status: Full-Time, 20 – Month Contract

For more information, please visit www.cmhak.on.ca

Overview:
This member of the Canadian Mental Health Association works alongside the Ontario Provincial Police to respond to individuals in a mental health crisis. This member is assigned to the Ontario Provincial Police detachment and provides mobile crisis response and follow-up intervention care to individuals of all ages in the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls. The Mobile Crisis Response Worker Follow-up Intervention Worker completes a comprehensive mental health assessment and links individuals to appropriate mental health services. The Mobile Crisis Response Worker Follow-up Intervention Worker also provides follow-up to individuals within 24 hours of the initial crisis intervention and ongoing
follow-up as required. The position will act as resource to the existing Mobile Crisis Response Workers by assisting clients who continue to experience mental health crisis to resume community functioning by assisting in reducing calls to police and emergency medical services. This position reports directly to the Chief Executive Officer of the Canadian Mental Health Association, Kenora Branch and operates Monday to Friday from 9:00 a.m. to 5:00 p.m.

Qualifications:
BSW, MSW or registration with the College of Nurses of Ontario
Registration or eligible for registration with a regulatory College
Expertise in mental health/illness and mental health difficulties and treatment modalities
Assessment/ Evaluation skills
Working knowledge of community resources and agencies
Experience and knowledge of the criminal justice system is an asset
Demonstrated leadership and time management skills
Strong critical thinking and decision making skills
Ability to work independently and in a team environment
Ability to manage conflict and crisis situations
Excellent communication skills
Ability to work shift work and be flexible with hours
Provide on call support as required
Computer literacy and recording skills
Data Entry Skills
Cultural Competence for diverse populations
Valid Driver’s Licence
Criminal Records Check
Certification in CPR and First Aid or willingness to obtain same

Duties:

• Adherence to all policies of the CMHA Kenora Branch

• Assurance of confidentiality of all client, personnel and organizational records and information

• Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA Kenora Branch

• Maintenance of professional qualifications and registration

• Provide crisis intervention and Advocacy

• Collaborate with emergency services to stabilize crisis issues of individuals

• Provide short-term crisis support services in order to facilitate a successful transition to longer-term supports and services

• Provide short term and long-term follow-up and support to individuals following a crisis assessment

• Provide follow-up to support to individuals who have had contact with the Mobile Crisis Program operated by CMHA Kenora Branch within the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls

• Provide resources and support to family members of individuals in crisis

• Provide education and support to key stakeholders for the purpose of enhancing crisis services within Kenora

• Assessment of client needs and mental status and the development of appropriate recovery plans

• Facilitate and monitor crisis recovery plans

• Assist police officer(s) by providing guidance and expertise in determining apprehension criteria through de-escalation techniques

• Assist at hospital if any apprehension under the mental health act occurs of an individual

• Participation in ongoing training and education and application of new skills to practice

• Coordinate shift management as per established policies and procedures

• Knowledge and implementation of trauma informed care

• Participate in staff meetings and recovery plan meetings

• Participate on specific Committees or task or work groups as assigned by the Chief Executive Officer (e.g. Rapid Intervention Services Table, Internal Committee Tables, Accreditation Committees, Ontario Provincial Police Tables as approved)

• Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans

• Ensure client safety and client safety activities are emphasized throughout orientation of new staff members

• Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services

• Participation in administrative and office functions

• Support the orientation, training and mentoring of new staff where applicable and identified by the Chief Executive Officer

• Provide Peer Support to team members

• Ensure proper documentation and reports are completed and submitted as identified by the Chief Executive Officer

• Responsible for self-care

• Other duties as directed

How to Apply:
Please submit your cover letter and resume to: careers@cmhak.on.ca
The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.