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Account Manager

Babcock & Wilcox12 days ago
Edmonton, AB
Senior Level

Top Benefits

Vacation policy for work/life balance
Health and dental benefits
Pension and savings plans

About the role

About Us

Babcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and industrial customers worldwide – safely, ethically and as promised. At B&W you'll find interesting and challenging work, outstanding career growth opportunities, a competitive benefits package, and a great work environment.

B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the province of Alberta. This is an entry level position that provides an exciting opportunity for a motivated individual to learn about our products and services.

Why choose B&W?

  • Highly supportive work environment focused on diversity, equity and inclusion.
  • Vacation policy focused on fostering a productive work / life balance
  • Comprehensive compensation package, health and dental benefits and pension and savings plans
  • Employee and Family Assistance Program
  • Great team Environment
  • Opportunity to travel for the company and work in other areas of the country
  • Educational opportunities though courses dedicated to product knowledge and job skill improvement
  • Social events
  • Mentorship and training when onboarded and throughout your career

Job Description Summary

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers expanding portfolio to existing customers and cold calling on new customers. This position must understand B&W's products and services and be able to provide solutions to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

Specific Duties

  • Achieve or exceed bookings (50%)
  • Plan visits/development of customer relationships
  • Full understanding of our customer's equipment
  • Expert knowledge of our product lines
  • Cold calls to potential customers
  • Warm calls to leads/existing customers
  • Customer Relationship Management (35%):
  • Build and maintain strong customer relationships
  • Responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution
  • Educate customers on new/enhanced product lines/services
  • Business Expansion (15%)
  • Demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
  • Demonstrate execution of self-designed territory plan
  • Increase service market (Field Service, Construction, Service Projects, etc.)
  • Actively pursue customer feedback
  • Keep Customer Relationship Management software records up-to-date
  • Other duties as assigned by the Company

Education and/or Relevant Experience

  • University Degree, College Diploma or 1-2 years Sales Experience

Candidate Requirements

  • A qualified candidate should have a mechanical aptitude and direct sales experience
  • Sales experience in this market presently is a plus, but not essential
  • Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.
  • Experience with unionized construction services business, with plant turnaround planning a plus.

Preferred Skills and Competencies

  • Excellent communication and interpersonal skills
  • Product and market knowledge
  • Sales strategies
  • Goal oriented
  • Driven

About Babcock & Wilcox

Renewable Energy Power Generation
5001-10,000

Babcock & Wilcox, based in Akron, Ohio, USA is a global leader in energy and environmental technologies and services for power, renewable and industrial markets. Transforming our world - for more than 150 years.

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