Job description

Since 1987, Paris Jewellers remains a Canadian story, grounded and real. From our beginning, we have been family-owned and operated, and from one generation to the next, have passed down an old-world work ethic, family values and an unwavering commitment to quality. We began as a single store; today we are 26, and remain dedicated to the same goal we had on our first day: to ensure every customer is happy with every purchase.

We are currently looking for a dedicated and organized individual who aligns with our values of sincerity, commitment to quality, responsiveness, friendliness and a can-do attitude to fill the role of an Administrative Assistant with our Head Office team at Edmonton, AB location.

Overview

The Administrative Assistant is responsible for providing administrative and operational support to the store locations by ensuring that business operations are maintained in an effective and efficient manner.

The Administrative Assistant reports to the Office Manager, Assistant Office Manager, Team Lead and upper management. The Administrative Assistant will maintain 40-44 hours per week

Responsibilities:

• Processing online orders

• Shipping online orders

• Receiving and opening packages from suppliers or stores

• Customer care for online orders and retail locations (PODIUM)

• Processing customer returns, refunds, exchange and repairs

• Direct contact with couriers to ensure online orders and packages get delivered in a timely manner

• Quality Control

• Web Sales Reporting

• Online Inventory Reporting

• Online email

• Google Review

• Coupon Codes, Exclusive Links

• Website Price Changes

• Website Addition to Clearance

• Shipping to Celebrities,influencers etc.

• Ordering from supp

• Tagging

• Answering phone calls

• AOR (Area of Responsibility)

• Overseeing and delegating tasks to coworkers under the same department or team

What we offer:

At Paris Jewellers, we offer our Brand Ambassadors a culture, based on old world work ethics, and a commitment to be better than we were yesterday. We believe in celebrating every customer story and every employee win, recognizing those who go the extra mile, and maintaining a culture of gratitude. In addition we offer;

Competitive wages

Great benefits for FT employees

Comprehensive training program that includes sales, product knowledge and brand training tailored exclusively for Paris Jewellers

Opportunities for advancement and relocation

Monthly incentives

Employee discounts

You will always be a name and not a number

What we look for:

1+ years of Jewellery experience is preferred

3+ years of experience in a customer service role is required

2+ years in an administrative and/ or personal assistant role is required

E-commerce shipping experience

E-commerce customer care experience

Experience of working on Microsoft Word and Excel is an asset

Organization skills

Able to edit and proofread all outgoing documents with accuracy

Mature and positive attitude

Professional appearance and presentation

Proficiency in English

Able to adapt to immediate or unforeseen challenges

Strong work ethic

Natural ability to develop relationships

Has a high standard of personal accountability

Has the drive to achieve goals and targets

Strong interpersonal and communication skills

Willingness to work evenings and weekends when needed

Apply online to invest in your happy future!

**only those qualified applicants will be contacted for an interview