Description Human Resources Business Partner (Mississauga, 4-6 month contract) FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

We’re looking for a seasoned HR Business Partner who thrives in a dynamic fast paced environment. This role is ideal for someone who brings both strategic insight and hands-on execution, with a passion for working with a talented and diverse workforce.

What You’ll Do

• Serve as a primary HR partner to managers and associates, offering guidance on employee relations, performance management, and organizational development.
• Support full-cycle HR processes, including onboarding, offboarding, leave of absences and policy advisory.
• Provide strategic coaching to leaders on team development, conflict resolution, and effective people and performance management.
• Ensure organizational legislative compliance, through program and policy development.
• Continue to make us a Great Place to Work, by driving a great associate experience, investigating employee relations issues promptly while providing thorough and accurate communication to all stakeholders.
• Work in collaboration with local leaders s on promoting safety activities, including but not limited to: health and safety, compliance, WHMIS and accessibility.
• Track and report on key HR metrics, analyze the information to make recommendations for continuous improvement operationally and for our associates.
• Process all WSIB claims for associates in a timely manner in compliance with all WSIB rules and regulations.
• Support and drive change initiatives organizationally and champion our company culture.
• Manage sensitive and confidential information with professionalism and discretion.

What You Bring

• 5–7+ years of progressive HR experience, ideally in a generalist or business partner capacity.
• Strong knowledge of employment legislation and HR best practices.
• Experience in a fast paced, high volume client service-based business is an asset.
• Demonstrated experience handling complex employee relations matters and investigations.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to balance strategic thinking with hands-on execution in while adhering to organizational polices and employment standards.
• Bachelor’s degree in business, human resources or related discipline, preferred.
• HR certification (CHRP, SHRM-CP, or equivalent) is an asset.

Knowledge, Skills & Proficiencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Adaptability and a positive attitude.
• Excellent written and verbal communication with strong interpersonal skills.
• Ability to work independently within the discretion of the position, with support from national Human Resources leadership
• Demonstrated ability to influence, advise and build trust with various stakeholders.
• Be a change advocate of technology and or processes that will enhance and improve on business execution.

Compensation Compensation for this role is $65,000 – 85,000

Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results. In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization. INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.