Quality Assurance

Department: Quality Assurance

FLSA Status: Exempt

Position Status: Full-Time

Pay Grade: 35

Job Title: Quality Assurance Manager

Summary: The Quality Assurance Manager ensures the quality of product and services provided by the company. This position is responsible for managing quality assurance programs and the quality assurance department. This position is also responsible for monitoring and completing written reports, performing audits and completing product testing.

Duties And Responsibilities:

• Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action
• Manages quality assurance programs and department by upholding quality programs expectations and standards scheduling personnel and shipments,
• Functions as primary SQF practitioner and is responsible for food safety and validating and verifying that SQF programs are in place and being enforced
• This position is responsible for administering the department’s budget to ensure proper allocation of resources
• Responsible for supervising direct reports
• Overseeing sanitation programs and performing other duties as assigned
• Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports

Education/Certifications: Minimum Job Requirements:

• Bachelor’s degree in a science field, preferably food science
• Must have a valid driver’s license

Experience:

• Minimum of three (3) years of quality assurance experience
• Minimum of five (5) years of management experience required
• Prefer experience in a bakery/dry mixing (dry blending, frozen dough and baked goods) production environment

Knowledge, Skills And Abilities:

• Excellent communication and coaching skills
• Detail oriented and organized
• Strong background in sanitation principles and practices
• Proficient computer skills in spreadsheets; data bases and word processing
• Excellent technical knowledge of equipment, products and processes
• Self-motivated, results orientated and excellent personal skills
• Strong background in HAACP; safety; GMP; AIB and SPC
• Must have a hands-on work ethic
• Global quality standards (SQF/BRC) experience preferred
• Bilingual (French and English, spoken and written)
• SQF Practitioner

Supervisory Responsibilities:

• Responsible for associates that report to the Quality Assurance and Quality Control departments. Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives and their effectiveness, and realigning associates as needed.

Working Conditions And Physical Effort:

• Work involves daily exposure to unusual elements such as dirt, dust, fumes, darkness and/or noise. Seasonal exposure to weather elements includes, but is not limited to, extreme temperatures, wetness and humidity.
• Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.
• Position requires the ability to stand at the will-call window, sitting frequently at a desk, walking around the office and plant; carrying packages up to 50 pounds; utilizing fine dexterity; reaching and kneeling on a daily basis. Also requires the ability to see, hear and communicate with associates as well as others by utilizing professional etiquette.
• Personal protective equipment, as defined by C.H. Guenther will be provided.

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Expectations:

• Will demonstrate, promote and exemplify the Company’s Core Values.

We are proud to offer competitive compensation and benefit programs that include extended health, dental, pension plan, employee assistance program, wellness programs, life insurance, accidental death & dismemberment insurance, disability insurance, paramedical services, employee referral program, paid time off, and more!

For Additional Information About Our Company, Go To www.chg.com.

Nous sommes fiers d'offrir une rémunération concurrentielle et des programmes d'avantages sociaux qui comprennent l'assurance-maladie complémentaire, l'assurance dentaire, le régime de retraite, le programme d'aide aux employés, les programmes de bien-être, l'assurance-vie, l'assurance en cas de décès ou de mutilation par accident, l'assurance-invalidité, les services paramédicaux, le programme de recommandation des employés, les congés payés, et plus encore !

Pour plus d'informations sur notre entreprise, rendez-vous sur www.chg.com.

At C.H. Guenther, We Value Transparency In Compensation. By Providing The Salary Range For This Role, We Aim To Promote Fairness And Help Candidates Make Informed Choices About Their Career. The Salary Range For This Role Is:

$86,855.00 - $159,414.00

This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including job-related knowledge, skills, and experience, along with geographic location. C.H. Guenther & Son also offers a variety of benefits, including health and disability insurance, Retirement Savings options, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.