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Information and Data Services Officer

Toronto, ON
CA$27 - CA$31/hour
Mid Level
temporary

About the role

Apply By: Monday, September 8, 2025 11:59 pm EDT

Information and Data Services Officer

Job ID:

233402

Posting status:

Open

Organization:

Ministry of the Solicitor General

Division:

Office of the Fire Marshal | Field and Advisory Services

City:

Midhurst, Toronto

Position(s) language:

English

Job term:

1 Temporary assignment/contract up to 6 months with possibility of extension

Job code:

08OAD - Office Administration 08

Salary:

$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Join our mission for fire safety!

Be part of the Office of the Fire Marshal's (OFM) team dedicated to minimizing fire-related losses. You'll play a crucial role in maintaining accurate fire incident data, supporting our efforts in fire protection and prevention.

About the job

As a valued member of our team, you will help keep our OFM statistical databases accurate and up-to-date. You will handle data processing, provide administrative support, assist clients, and create statistical reports. Your responsibilities will include:

  • checking data files for errors and consistency before adding them to the main Standard Incident Report (SIR) database
  • following up with fire departments about their data filing status and any issues including quarterly and yearly checks
  • managing and maintaining an electronic filing system for OFM incident reports and information requests
  • liaising with external data providers and Ontario fire department personnel to provide client services
  • creating custom reports using Crystal reports and MS access and answer related questions
  • handling queries from internal and external clients about fire loss statistics
  • providing backup support for the OFM receptionist

What you bring to the team

Technical knowledge

You have:

  • experience with reporting systems (e.g. Standard Incident Report), including understanding their codes, procedures, and reports
  • experience using SQL-based applications (e.g., Access) to create reports and manage data
  • the ability to understand apply guidelines and policies

Communication and interpersonal skills

You can:

  • communicate clearly to provide excellent customer service to clients like fire departments, insurance adjusters, and OFM management
  • prepare incident reports, charts, and various correspondences
  • work effectively with minimal supervision

Analytical, problem-solving and prioritization skills

You can:

  • analyze, identify, and resolve inconsistencies in incident reports and data, ensuring accuracy and maintaining up-to-date databases
  • prioritize and respond to information requests from external and internal clients, ensuring accuracy and timeliness

Computer skills:

  • you are proficient with computer software applications such as Word and Excel for creating correspondences, charts and electronic filing

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

  • diversity, equity and inclusion initiatives

  • accessibility

  • Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

  • a career that can grow across ministries and job functions
  • flexible learning and developmental opportunities, including education and mentorship programs
  • a comprehensive compensation and benefits package
  • base salary that aligns to market trends with performance-based pay and scheduled salary progression
  • tailored work arrangements, including opportunities like flex hours, self-funded leave and more
  • a modern, friendly and accessible physical work environment

Additional information:

Apply by:

Monday, September 8, 2025 11:59 pm EDT

Position details:

  • 1 English Temporary, duration up to 6 months, 25 Morton Shulman Ave, Toronto, Toronto Region or 2284 Nursery Rd, Midhurst, Central Region

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Friday, August 22, 2025

Note:

  • C-SL-233402/25

How to apply:

  • You must apply online.

  • Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

  • Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

  • Read the job description to make sure you understand this job.

  • OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

  • If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

About Ministry of the Solicitor General

Government Administration

The Ministry of the Solicitor General is committed to ensuring that Ontario's communities are supported and protected by law enforcement and public safety systems that are safe, secure, effective, efficient and accountable.