Luther College is seeking a Financial Services Officer with strong financial administration skills and an exceptional commitment to customer service. This position is responsible for the accurate billing, receivables, and revenue tracking for both Luther College High School (LCHS) and Luther College at the University of Regina (LCUR). The successful candidate will be a key point of contact for students, parents, and staff, providing clear, courteous, and timely communication regarding accounts and payments. The ideal candidate brings both accounting accuracy and a service-oriented mindset to support the College community with professionalism and care.

Key Responsibilities

Student Billing & Receivables – High School

• Maintain accurate student accounts using Financial Edge accounting software
• Provide clear, respectful, and timely communication with families regarding account status
• Record tuition, boarding, and extracurricular charges; process payments
• Apply scholarships, bursaries, and financial aid accurately
• Track and manage payment plans for transportation, meal programs, and other services
• Collaborate with staff and parents to ensure billing information is understood and accessible
• Prepare tuition donation receipts and support year-end audit processes

Student Billing & Office Support – University

• Serve as a front-line representative of the Finance and Residence Services Office—in person, by phone, and by email—offering professional and helpful service
• Assist with residence and meal plan payments for university students
• Accept and process tuition and housing payments
• Support day-to-day administrative functions including mail handling, supply ordering, and courier coordination

Accounting and Financial Administration

• Prepare and post journal entries; support monthly close activities
• Maintain accurate working papers and financial records
• Perform reconciliations and assist in general ledger maintenance
• Initiate and process electronic fund transfers and credit card refunds as required

Other Responsibilities

• Prepare, file and report GST/PST returns
• Participate in cash flow monitoring and other financial operations
• Assist in special projects and cross-functional tasks as needed
• Perform other duties as assigned

Qualifications

• Degree or diploma in accounting, business, or a related field
• Minimum 1-3 years of relevant experience, preferably in education or non-profit sectors
• Demonstrated excellence in customer service and interpersonal communication
• Demonstrated competence with Microsoft Office applications (especially Excel); knowledge of the specialized software used by Luther College would be an asset (Financial Edge)
• High degree of accuracy, organization, and attention to detail
• Ability to manage multiple tasks while maintaining a positive and patient attitude
• Commitment to confidentiality is required
• A team player with a collaborative mindset and willingness to assist others
• Appreciation, support, and commitment to the College’s Mission, Vision, and Values of Luther College and the small college environment in which flexibility, warmth, and cordiality are necessary and valued

Customer Service Expectations

This role is not just about numbers—it’s about people. As a key point of contact for students, parents, and staff

• You will be expected to listen actively, respond with empathy and professionalism, and provide clear and accurate information
• The ideal candidate brings a service-first approach to financial conversations, including those that may involve sensitive topics like payment plans or overdue accounts
• A high degree of patience, discretion, and clarity is required when interacting with diverse members of the College community

Working Conditions

• This is a shared position between Luther College High School (1500 Royal Street) and Luther College at the University of Regina (3737 Wascana Parkway); Time will be split between both campuses every week; The successful candidate must be able to reliably travel between the two locations and manage responsibilities across both sites
• This is a full-time position, with hours of work normally totaling 35 hours per week
• Occasional evening or weekend work may be required for special events, projects, or time-sensitive financial processes

Salary and Benefits

The salary range for this position is $57,757 – $77,957 annually. Luther College offers a competitive salary, vacation, medical and dental benefits, a health/personal spending account, educational opportunities, flexible work environment, and an employee and family assistance plan.

To Apply

Interested candidates are asked to submit a cover letter, resume, and list of three references as a single pdf document to humanresources@luthercollege.edu by Monday, October 20, 2025 at 5:00 PM.

Only those candidates selected for an interview will be contacted.

Equity, Diversity and Inclusion

Luther College is committed to employment equity and encourages applications from all qualified candidates including women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation, and all groups protected by The Saskatchewan Human Rights Code. Applicants are invited to self-identify in as many categories as apply. Upon request, accommodation will be provided by Luther College throughout the recruitment and selection process to applicants with disabilities.

Luther College is located on Treaty 4 territory, the original homeland of the nêhiyawak, Anihšināpēk, Dakota, Lakota, Nakoda peoples, and Michif/Métis nation. Today, these lands continue to be the shared Territory of many diverse peoples from near and far. For Luther College, this acknowledgement is a recognition of the shared histories of Indigenous and non‐Indigenous peoples, and a reflection of our commitment, as visitors on this land, to the continuing act of reconciliation essential to our shared futures together. To this end, Luther College works to support the Truth and Reconciliation Commission’s Calls to Action, especially numbers 62-64.

Luther College

Luther College operates two educational campuses in Regina, Saskatchewan, Canada – a historical, independent high school and a post-secondary campus, federated with the University of Regina, serving students locally and around the world. Our two campuses share a Board of Regents, President, and College Leadership Group.

Rooted in our Lutheran and Christian faith history, we welcome all who want to study here: regardless of ethnicity, background, religion, gender, or orientation. Luther College is a diverse and inclusive campus open to students of all faiths and no faith. We are an institution which truly believes that meaning and purpose in life comes through serving others to make the world a better place. We remain anchored in the Evangelical Lutheran Church in Canada (ELCIC), and are proud to be the only Canadian member of the Network of ELCA (Evangelical Lutheran Church of America) Colleges and Universities (NECU).

Mission

Luther College prepares students to be compassionate, creative, and critical thinkers, through academic excellence and a community of care that is rooted in our call to love and serve our neighbours.

Vision

Luther College makes transformative change for a more grace-filled, just, and joyful world.

Values

Luther College has developed a set of values which inform and inspire all that we do. These include:

• Rooted and Open: Rooted in the Lutheran intellectual tradition and open to insights from other religious, spiritual, and secular traditions. In our Canadian context, we feel especially called to recognize and value Indigenous worldviews, knowledge, and perspectives.
• Excellence: Innovation, creativity, exploration, and critical thinking and the desire to do our best in everything that we do
• Compassion, Care and Stewardship: Care for all entrusted to us — students, one another, our resources, and the world we live in
• Equity, Diversity, and Inclusion: Safety, acceptance, respect for all while valuing differences in individuals and among people(s)
• Integrity: Honesty, transparency, and accountability