Senior Communications Advisor
Top Benefits
About the role
Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
Position Type: Temporary - End of August
About the Role
The Senior Communications Advisor plays a key role in internal communication strategy, particularly related to the iMpact transformation journey and supporting the Director of Communications across a wide range of initiatives. This position ensures that employees are well-informed, engaged and aligned with the company’s transformation and strategic objectives.
This role works closely with the Change Management Lead in the Transformation Management Office (TMO) to ensure communications support organizational change efforts, leadership messaging and employee adoption of new initiatives. Additionally, the Senior Communications Advisor provides direct project, content and strategic messaging support to the Director of Communications, ensuring seamless execution of key communication priorities.
This is an exciting opportunity for a strategic thinker with expertise in internal communications, stakeholder engagement and executive messaging to drive alignment and support large-scale transformation initiatives.
What you will accomplish with us:
Key Responsibilities
Internal Communications
Develop and implement internal communication strategies to support transformation, employee engagement and organizational change.
Collaborate with the Change Management Lead to ensure communications align with change initiatives and drive employee adoption.
Lead storytelling and narrative development to highlight successful transformation efforts and employee contributions.
Provide communications support for employee engagement activities, town halls, leadership meetings, etc.
Support to the Director of Communications
Serve as a trusted partner to the Director, assisting with high-priority communication projects across the organization.
Draft executive messages, reports and presentations for leadership.
Support the development of corporate messaging frameworks, ensuring alignment with transformation objectives.
Manage cross-functional communication projects, ensuring effective coordination and execution.
Project Communications
Lead and execute communications for major projects and transformation initiatives, ensuring clarity of purpose, stakeholder alignment and consistent messaging across all stages of the project lifecycle.
Develop project communication plans, timelines and materials that support adoption, mitigate risks and keep employees and leaders informed.
Support to the Transformation Management Office (TMO)
Act as a communications partner to the TMO, ensuring transformation initiatives are clearly articulated and effectively communicated to employees.
Assist in crafting change-related messaging, leadership updates and transformation progress reports.
Develop FAQs, briefings and talking points to support managers and employees during transition periods.
Content Development & Strategic Messaging
Produce compelling internal content for newsletters, intranet updates, transformation reports and employee engagement platforms.
Translate complex policies and corporate initiatives into engaging communications that resonate with employees.
Ensure messaging is clear, consistent and aligned with the organization’s culture and transformation vision.
Performance Measurement & Continuous Improvement
Establish key performance indicators (KPIs) to measure the impact of internal communications and transformation-related messaging.
Gather and analyze employee feedback to refine communication strategies and increase engagement.
Continuously improve communication processes to enhance clarity, accessibility and employee engagement.
Other Communications Support (As Needed)
Provide additional communication support for corporate initiatives, employee engagement campaigns and internal messaging needs.
Assist in sustainability, policy or governance-related messaging as required, ensuring alignment with corporate values and transformation goals.
What You Bring to Our Team:
Qualifications & Experience
Education: Bachelor’s degree in Communications or a related field or related experience.
Experience: 7+ years in corporate communications, internal communications, or related field.
Exceptional Writing & Editing Skills: Ability to translate complex policies and corporate strategies into engaging and accessible employee communications.
Strong Stakeholder Management: Experience working with executives, department heads and cross-functional teams on projects.
Project Communications Expertise: Demonstrated experience developing and executing communication plans for complex projects or organizational initiatives, including the ability to manage multiple workstreams, anticipate stakeholder needs and translate project milestones into clear, engaging employee communications.
Proficiency in Content Management & Internal Communication Tools: Experience with intranet content, internal newsletters and employee engagement platforms.
Experience in Complex Organizations is a strong asset.
Bilingualism (French / English) - Need to interact on a regular basis with our internal and/or external Master Group collaborators across the country. After evaluation, it has been determined that no other solution can meet these professional obligations.
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy
About The Master Group
A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group is named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 3 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.
Senior Communications Advisor
Top Benefits
About the role
Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
Position Type: Temporary - End of August
About the Role
The Senior Communications Advisor plays a key role in internal communication strategy, particularly related to the iMpact transformation journey and supporting the Director of Communications across a wide range of initiatives. This position ensures that employees are well-informed, engaged and aligned with the company’s transformation and strategic objectives.
This role works closely with the Change Management Lead in the Transformation Management Office (TMO) to ensure communications support organizational change efforts, leadership messaging and employee adoption of new initiatives. Additionally, the Senior Communications Advisor provides direct project, content and strategic messaging support to the Director of Communications, ensuring seamless execution of key communication priorities.
This is an exciting opportunity for a strategic thinker with expertise in internal communications, stakeholder engagement and executive messaging to drive alignment and support large-scale transformation initiatives.
What you will accomplish with us:
Key Responsibilities
Internal Communications
Develop and implement internal communication strategies to support transformation, employee engagement and organizational change.
Collaborate with the Change Management Lead to ensure communications align with change initiatives and drive employee adoption.
Lead storytelling and narrative development to highlight successful transformation efforts and employee contributions.
Provide communications support for employee engagement activities, town halls, leadership meetings, etc.
Support to the Director of Communications
Serve as a trusted partner to the Director, assisting with high-priority communication projects across the organization.
Draft executive messages, reports and presentations for leadership.
Support the development of corporate messaging frameworks, ensuring alignment with transformation objectives.
Manage cross-functional communication projects, ensuring effective coordination and execution.
Project Communications
Lead and execute communications for major projects and transformation initiatives, ensuring clarity of purpose, stakeholder alignment and consistent messaging across all stages of the project lifecycle.
Develop project communication plans, timelines and materials that support adoption, mitigate risks and keep employees and leaders informed.
Support to the Transformation Management Office (TMO)
Act as a communications partner to the TMO, ensuring transformation initiatives are clearly articulated and effectively communicated to employees.
Assist in crafting change-related messaging, leadership updates and transformation progress reports.
Develop FAQs, briefings and talking points to support managers and employees during transition periods.
Content Development & Strategic Messaging
Produce compelling internal content for newsletters, intranet updates, transformation reports and employee engagement platforms.
Translate complex policies and corporate initiatives into engaging communications that resonate with employees.
Ensure messaging is clear, consistent and aligned with the organization’s culture and transformation vision.
Performance Measurement & Continuous Improvement
Establish key performance indicators (KPIs) to measure the impact of internal communications and transformation-related messaging.
Gather and analyze employee feedback to refine communication strategies and increase engagement.
Continuously improve communication processes to enhance clarity, accessibility and employee engagement.
Other Communications Support (As Needed)
Provide additional communication support for corporate initiatives, employee engagement campaigns and internal messaging needs.
Assist in sustainability, policy or governance-related messaging as required, ensuring alignment with corporate values and transformation goals.
What You Bring to Our Team:
Qualifications & Experience
Education: Bachelor’s degree in Communications or a related field or related experience.
Experience: 7+ years in corporate communications, internal communications, or related field.
Exceptional Writing & Editing Skills: Ability to translate complex policies and corporate strategies into engaging and accessible employee communications.
Strong Stakeholder Management: Experience working with executives, department heads and cross-functional teams on projects.
Project Communications Expertise: Demonstrated experience developing and executing communication plans for complex projects or organizational initiatives, including the ability to manage multiple workstreams, anticipate stakeholder needs and translate project milestones into clear, engaging employee communications.
Proficiency in Content Management & Internal Communication Tools: Experience with intranet content, internal newsletters and employee engagement platforms.
Experience in Complex Organizations is a strong asset.
Bilingualism (French / English) - Need to interact on a regular basis with our internal and/or external Master Group collaborators across the country. After evaluation, it has been determined that no other solution can meet these professional obligations.
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy
About The Master Group
A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group is named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 3 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.