Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Are you a learning leader looking for a new challenge? The Senior Manager, Learning Initiatives and Special Projects will manage the operations of the Firm’s Professional Development (PD) team within the Learning & Development Department with accountability for the national learning and development of legal and business professionals. This is a multi-faceted role, responsible for delivering hundreds of programs and events annually.

Please note, this is a contract opportunity with an expected end date of February 2027.

Major Responsibilities

• Uses leadership best practices to mentor, engage and support a team of six learning specialists and coordinators to set and meet their program delivery, project and operational goals
• Uses learning project management best practices to plan, monitor and deliver multiple PD curricula streams, multi-day retreats (offsite and onsite) and multi-week foundational learning events (law students and junior associates). Strong execution focus - understands key priorities and can effectively manage progress towards core deliverables
• Takes an active and hands-on role in delivering an exceptional learning experience, including some program facilitation as well as quality checking team planning and deliverables against learning best practices
• Advises on new learning initiatives, including how these fit within the existing learning ecosystem and learning priorities at the firm
• Leverages technology to ensure process efficiency, project tracking and delivery (e.g. LMS, project management tools, AI, educational technology tools, CPD tracking etc.). Oversees day-to-day LMS processes, best practices, and operations
• Supports other learning initiatives lead by the Director and Chief Legal Talent Officer

Position Requirements

Education and Experience

This position requires a university degree coupled with Adult Learning Certificate/Diploma or equivalent work experience. A minimum of 5 years' experience working as an adult educator or learning project or program manager in a lead role is strongly preferred. A Juris Doctor and experience as an associate in a large law firm may also be considered. An equivalent combination of education, training and experience may be acceptable.

Knowledge and Skills

• Excellent project management and organizational skills
• Excellent people management skills
• Strong problem-solving skills - able to troubleshoot problems and adapt to changing needs
• Expert knowledge on learning project design & delivery cycle, including adult learning theory and multi-modal learning. Advanced learning consultant and advisory skills
• Strong technology skills including educational technology. LMS and elearning design experience a significant asset
• Initiative and responsiveness to meet high internal client expectations
• Superior communication skills (both written and verbal); including strong facilitation/presentation skills
• Ability to collaborate effectively with multiple stakeholders and groups at all levels

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

No agencies or phone calls/emails please.

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