About the role
BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location. This role is responsible for the ongoing maintenance, diagnostics, and repair of high-volume printing and mailing equipment.
The technician will perform routine preventative maintenance, execute system upgrades and installations, and respond to equipment issues in real time. Collaboration with internal technical teams is expected to ensure timely resolution of complex problems and to deliver service that meets or exceeds performance standards.
Required Qualifications
- Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
- Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
- Proven ability to work independently in a fast-paced, service-oriented setting.
- Valid driver's license.
- Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
- Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.
Preferred Qualifications
- 4+ years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
- Familiarity with PLCs, sensors, motors, and other automation components.
- Experience working in a client-embedded or field service role with minimal supervision.
- Strong communication skills with the ability to explain technical issues to non-technical users.
- Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
- OEM certifications or technical training in relevant equipment or systems is a plus.
Requirements:
Qualifications
As an Onsite/Field Technician you have:
-
A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.
-
Strong experience working on electro-mechanical equipment
-
A minimum of two years proven experience in building and enhancing Customer relationships.
-
A valid driver's license is required.
-
Must maintain reliable transportation to travel to and from customer locations
-
The ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?
-
Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice
Compensation: TBD
Additional Details : November 30, 2025
About BlueCrest
BlueCrest provides comprehensive data-through-delivery technology solutions, changing how business is done within the postal and parcel industry, and eCommerce. Building upon its long history of innovation and deep industry knowledge, BlueCrest partners with its worldwide client base delivering efficient results and continuous service excellence.
Through both internal development and acquisition, including BCC Software, BlueCrest provides best-in-class solutions which include production-level inkjet printers, inserters, sorters, parcel automation, postal optimization, and productivity improvement software. All of this is supported by a global service organization to include professional services.
Headquartered in Danbury, Connecticut the company employs over 1,600 people worldwide and has a rich culture of innovation, collaboration, accountability, resourcefulness, and enthusiasm.
Visit www.bluecrestinc.com to find out more.
About the role
BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location. This role is responsible for the ongoing maintenance, diagnostics, and repair of high-volume printing and mailing equipment.
The technician will perform routine preventative maintenance, execute system upgrades and installations, and respond to equipment issues in real time. Collaboration with internal technical teams is expected to ensure timely resolution of complex problems and to deliver service that meets or exceeds performance standards.
Required Qualifications
- Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
- Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
- Proven ability to work independently in a fast-paced, service-oriented setting.
- Valid driver's license.
- Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
- Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.
Preferred Qualifications
- 4+ years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
- Familiarity with PLCs, sensors, motors, and other automation components.
- Experience working in a client-embedded or field service role with minimal supervision.
- Strong communication skills with the ability to explain technical issues to non-technical users.
- Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
- OEM certifications or technical training in relevant equipment or systems is a plus.
Requirements:
Qualifications
As an Onsite/Field Technician you have:
-
A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.
-
Strong experience working on electro-mechanical equipment
-
A minimum of two years proven experience in building and enhancing Customer relationships.
-
A valid driver's license is required.
-
Must maintain reliable transportation to travel to and from customer locations
-
The ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?
-
Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice
Compensation: TBD
Additional Details : November 30, 2025
About BlueCrest
BlueCrest provides comprehensive data-through-delivery technology solutions, changing how business is done within the postal and parcel industry, and eCommerce. Building upon its long history of innovation and deep industry knowledge, BlueCrest partners with its worldwide client base delivering efficient results and continuous service excellence.
Through both internal development and acquisition, including BCC Software, BlueCrest provides best-in-class solutions which include production-level inkjet printers, inserters, sorters, parcel automation, postal optimization, and productivity improvement software. All of this is supported by a global service organization to include professional services.
Headquartered in Danbury, Connecticut the company employs over 1,600 people worldwide and has a rich culture of innovation, collaboration, accountability, resourcefulness, and enthusiasm.
Visit www.bluecrestinc.com to find out more.