About the role
Regular/Temporary
Regular
Job Title
Assistant Manager
Job ID
72602
Location
Central Campus
Open Date
10/23/2025
Job Type
Continuing
Close Date
10/31/2025
Employee Group
TMG
Favorite Job
Department
Hospitality Operations
Salary Grade/Band
Band G
Salary Range
$54778.00 - $67298.00 (annual)
Hours per Week
35
Posting Details
Schedule
As per operational needs - May include weekends.
Education Level
College Diploma in Food & Beverage Management or equivalent.
Career Level
Minimum 2 years in Junior Management or Supervisory capacity in Hotel, Club or Catering Company
Job Description
JOB PURPOSE: Under the direction of the Senior Manager or Catering Manager, the Assistant Manager assists in the day-to-day task supervision of the catering operations as assigned. This position is an entry level management position in Hospitality Services. The incumbent provides consistent supervision to front-line staff to ensure operational efficiency, maintaining department standards for food qualify and presentation, service, safety and sanitation while assisting management in meeting and exceeding customer needs and the goals & objectives of the department.
GENERAL SKILLS: Demonstrated initiative and interest in progressive management opportunities
Good supervisory and organizational skills
Must be computer literate
Good communication and human resources
Ability to supervise and work side by side with service staff
Ability to cater to a wide customer base
Ability to work under pressure and meet deadlines
Key Accountabilities:
- Operational Management
- Under the direction of the Senior Manager, Chef Manager, Catering Manager or Associate Manager, assist in the day-to-day supervision of operations within Catering Services.
- Provides supervision and direction to employees.
- Operates under objectives set by the Senior Manager, Chef Manager, Catering Manager or Associate Manager.
- Assists in the monitoring of operational functions of assigned operation; including ensuring supplies and items ordered, identifying and recommending labour and food cost issues, and be conscious of the operational contribution of the unit.
- Monitors inventory level, assists in ordering food and supplies
- Assists with scheduling of staff
- Ensures marketing, operational standards and service standards are executed and followed within assigned units
- Assists with providing training to employees
- nvolved in front-line customer service, set-up and clean-up when needed in peak demand.
- Human Resource Management
-
Provides direction to unionized and casual employees
-
Establish work priorities, shows employees how to do tasks, allocate staff during a shift
-
Assists with providing training by working side by side with employees to understand where training gaps exist, suggesting training programs to the Associate Manager, Catering Manager, or Chef Manager.
-
Fosters and supports a team-based work environment, empowering staff as they provide exceptional customer service.
-
Encourages staff to achieve high standards and apply creative skills in the presentation of food items.
-
Ensures healthy and safe working conditions for the staff to achieve objectives of injury reduction.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679
to communicate accommodation needs.
About McMaster University
McMaster University, one of four Canadian universities listed among the Top 100 universities in the world, is renowned for its innovation in both learning and discovery. It has a student population of 30,000, and more than 185,000 alumni in 137 countries.
About the role
Regular/Temporary
Regular
Job Title
Assistant Manager
Job ID
72602
Location
Central Campus
Open Date
10/23/2025
Job Type
Continuing
Close Date
10/31/2025
Employee Group
TMG
Favorite Job
Department
Hospitality Operations
Salary Grade/Band
Band G
Salary Range
$54778.00 - $67298.00 (annual)
Hours per Week
35
Posting Details
Schedule
As per operational needs - May include weekends.
Education Level
College Diploma in Food & Beverage Management or equivalent.
Career Level
Minimum 2 years in Junior Management or Supervisory capacity in Hotel, Club or Catering Company
Job Description
JOB PURPOSE: Under the direction of the Senior Manager or Catering Manager, the Assistant Manager assists in the day-to-day task supervision of the catering operations as assigned. This position is an entry level management position in Hospitality Services. The incumbent provides consistent supervision to front-line staff to ensure operational efficiency, maintaining department standards for food qualify and presentation, service, safety and sanitation while assisting management in meeting and exceeding customer needs and the goals & objectives of the department.
GENERAL SKILLS: Demonstrated initiative and interest in progressive management opportunities
Good supervisory and organizational skills
Must be computer literate
Good communication and human resources
Ability to supervise and work side by side with service staff
Ability to cater to a wide customer base
Ability to work under pressure and meet deadlines
Key Accountabilities:
- Operational Management
- Under the direction of the Senior Manager, Chef Manager, Catering Manager or Associate Manager, assist in the day-to-day supervision of operations within Catering Services.
- Provides supervision and direction to employees.
- Operates under objectives set by the Senior Manager, Chef Manager, Catering Manager or Associate Manager.
- Assists in the monitoring of operational functions of assigned operation; including ensuring supplies and items ordered, identifying and recommending labour and food cost issues, and be conscious of the operational contribution of the unit.
- Monitors inventory level, assists in ordering food and supplies
- Assists with scheduling of staff
- Ensures marketing, operational standards and service standards are executed and followed within assigned units
- Assists with providing training to employees
- nvolved in front-line customer service, set-up and clean-up when needed in peak demand.
- Human Resource Management
-
Provides direction to unionized and casual employees
-
Establish work priorities, shows employees how to do tasks, allocate staff during a shift
-
Assists with providing training by working side by side with employees to understand where training gaps exist, suggesting training programs to the Associate Manager, Catering Manager, or Chef Manager.
-
Fosters and supports a team-based work environment, empowering staff as they provide exceptional customer service.
-
Encourages staff to achieve high standards and apply creative skills in the presentation of food items.
-
Ensures healthy and safe working conditions for the staff to achieve objectives of injury reduction.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679
to communicate accommodation needs.
About McMaster University
McMaster University, one of four Canadian universities listed among the Top 100 universities in the world, is renowned for its innovation in both learning and discovery. It has a student population of 30,000, and more than 185,000 alumni in 137 countries.