Top Benefits
About the role
The Welfare Administrative Assistant’s job functions include specific processing of employer benefit contributions, and member information related to hours, and enrolment. He or she ensures reporting is accurate in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures.
Working Hours Monday to Friday 8:30 am – 4:30 pm
- Special working condition: rotating shift schedule Saturday 8am to 12pm.
The Welfare Administrator Will
- Process reciprocal hours transfer requests received by affiliated locals on members’ behalf
- Run monthly queries to identify member record discrepancies eg. Double coverage
- Produce letters requested by members confirming benefit status, eligibility and dependent information.
- Responds to enquiries from members, employers, and union representatives.
- Liaise with CCO office – print daily delinquency report, and investigate issues
- Log contribution reports received by mail
- Analyze and identify discrepancies with employer contributions
- Outstanding balance summaries and letters to employers
- An employee will be required to perform any other job-related duties required by the manager.
Key Contacts/Relationships External And Internal
- Reports directly to Operations Manager.
- Communicates with and answers enquires from other departments.
- Deals directly with participating employers, benefit plan members, union representatives and staff.
To be successful as a Welfare Administrator with BPA, you will need:
- Fluency in English and proficiency in Italian, Portuguese, or Spanish is preferred
- Minimum secondary school graduate, post secondary education preferred.
- Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation.
- PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
- Demonstrated mathematical aptitude.
- Excellent written and verbal communication abilities.
- Strong interpersonal and customer service skills
- Ability to multi-task, work under pressure and meet deadlines.
- Knowledgeable on relevant Collective Agreement and associated benefit plan.
- Skill in performing detailed numerical computations.
- Ability to closely analyze and focus on detailed reporting and investigate discrepancies.
- Ability to organize and prioritize workload.
What's In It For You
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.
Top Benefits
About the role
The Welfare Administrative Assistant’s job functions include specific processing of employer benefit contributions, and member information related to hours, and enrolment. He or she ensures reporting is accurate in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures.
Working Hours Monday to Friday 8:30 am – 4:30 pm
- Special working condition: rotating shift schedule Saturday 8am to 12pm.
The Welfare Administrator Will
- Process reciprocal hours transfer requests received by affiliated locals on members’ behalf
- Run monthly queries to identify member record discrepancies eg. Double coverage
- Produce letters requested by members confirming benefit status, eligibility and dependent information.
- Responds to enquiries from members, employers, and union representatives.
- Liaise with CCO office – print daily delinquency report, and investigate issues
- Log contribution reports received by mail
- Analyze and identify discrepancies with employer contributions
- Outstanding balance summaries and letters to employers
- An employee will be required to perform any other job-related duties required by the manager.
Key Contacts/Relationships External And Internal
- Reports directly to Operations Manager.
- Communicates with and answers enquires from other departments.
- Deals directly with participating employers, benefit plan members, union representatives and staff.
To be successful as a Welfare Administrator with BPA, you will need:
- Fluency in English and proficiency in Italian, Portuguese, or Spanish is preferred
- Minimum secondary school graduate, post secondary education preferred.
- Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation.
- PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
- Demonstrated mathematical aptitude.
- Excellent written and verbal communication abilities.
- Strong interpersonal and customer service skills
- Ability to multi-task, work under pressure and meet deadlines.
- Knowledgeable on relevant Collective Agreement and associated benefit plan.
- Skill in performing detailed numerical computations.
- Ability to closely analyze and focus on detailed reporting and investigate discrepancies.
- Ability to organize and prioritize workload.
What's In It For You
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.