About the role
Résumé des fonctions...
The Director, Walmart Services, provides strategic leadership and oversight for various financial services and payment solutions to enhance customer experience, operational efficiency, and business growth.
Ce que vous ferez...
The Director, Walmart Services, leads the development and management of financial services and payment solutions, including Banking Products, Walmart Protection Plan, Remittances/Money Transfer, Banking products & ATM’s. This role is responsible for product performance, financial reporting, and identifying opportunities to improve operational structures, policies, and systems to increase automation and efficiency. Ensuring alignment of process strategy across support units is crucial to facilitate a strong customer experience.
Collaboration with compliance and risk management teams to ensure regulatory requirements are met and fraud management is optimized is a key responsibility. The Director also facilitates communication, decision-making, and issue resolution across various organizational levels. Additionally, this position leads and coaches a high-performing team, motivating them to maximize their contributions and professional growth.
The Director oversees the end-to-end operations of financial products, including P&L management, strategic planning, and partnership development. This role is accountable for implementing new product features and benefits, driving customer engagement, and ensuring compliance with applicable laws and regulations. Moreover, the Director may work on developing strategic partnerships and creating innovative payment solutions to meet changing market trends and customer needs.
Qualifications:
-
Bachelor’s degree in Business, Finance, Economics, or a related field (Master’s or MBA preferred)
-
10+ years of experience in financial services, banking, payments, or related industries
-
5+ years in a leadership or management role (preferably at the Director level or above)
-
Deep understanding of financial products (banking, remittances & payment solutions)
-
Experience with P&L management, financial reporting, and strategic planning
-
Strong knowledge of regulatory compliance and risk management in financial services
-
Experience in product development and lifecycle management
-
Proven ability to lead and develop high-performing teams
-
Strong collaboration skills across multiple business units and with external partners
-
Excellent communication, decision-making, and problem-solving skills
Compétences minimales...
Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences minimales.
Age – 16 or older
Compétences recherchées...
Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées.
Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.
Emplacement Principal...
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada
About Walmart
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.
We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.
This is that place where your passions meet purpose. Join our family and build a career you’re proud of.
About the role
Résumé des fonctions...
The Director, Walmart Services, provides strategic leadership and oversight for various financial services and payment solutions to enhance customer experience, operational efficiency, and business growth.
Ce que vous ferez...
The Director, Walmart Services, leads the development and management of financial services and payment solutions, including Banking Products, Walmart Protection Plan, Remittances/Money Transfer, Banking products & ATM’s. This role is responsible for product performance, financial reporting, and identifying opportunities to improve operational structures, policies, and systems to increase automation and efficiency. Ensuring alignment of process strategy across support units is crucial to facilitate a strong customer experience.
Collaboration with compliance and risk management teams to ensure regulatory requirements are met and fraud management is optimized is a key responsibility. The Director also facilitates communication, decision-making, and issue resolution across various organizational levels. Additionally, this position leads and coaches a high-performing team, motivating them to maximize their contributions and professional growth.
The Director oversees the end-to-end operations of financial products, including P&L management, strategic planning, and partnership development. This role is accountable for implementing new product features and benefits, driving customer engagement, and ensuring compliance with applicable laws and regulations. Moreover, the Director may work on developing strategic partnerships and creating innovative payment solutions to meet changing market trends and customer needs.
Qualifications:
-
Bachelor’s degree in Business, Finance, Economics, or a related field (Master’s or MBA preferred)
-
10+ years of experience in financial services, banking, payments, or related industries
-
5+ years in a leadership or management role (preferably at the Director level or above)
-
Deep understanding of financial products (banking, remittances & payment solutions)
-
Experience with P&L management, financial reporting, and strategic planning
-
Strong knowledge of regulatory compliance and risk management in financial services
-
Experience in product development and lifecycle management
-
Proven ability to lead and develop high-performing teams
-
Strong collaboration skills across multiple business units and with external partners
-
Excellent communication, decision-making, and problem-solving skills
Compétences minimales...
Indiquez ci-dessous les compétences minimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences minimales.
Age – 16 or older
Compétences recherchées...
Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées.
Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.
Emplacement Principal...
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada
About Walmart
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.
We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.
This is that place where your passions meet purpose. Join our family and build a career you’re proud of.