Who you are

• Entrepreneurial and ownership mentality: you care about the details and are able to advocate for change even in areas that aren’t directly yours (without being a jerk). Think deeply, act quickly
• Crystal clear communication: you can distill deeply complex and technical concepts into something our customers and the rest of the business can understand
• Outcomes-focused: at every step in the product development process, you are obsessing over how to maximize impact for our customers and the business
• Customer-obsessed: you talk to customers all the time (weekly, at least), and understand deeply how they want to get their work done
• Collaboration: you’re a delightful and effective collaborator with everyone in the business
• Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms
• Experience building technical products
• Strong business and metrics focus
• Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience
• Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams
• Excellent communication skills with the ability to influence others and drive product initiatives forward
• Growth mindset when it comes to process improvement and new technologies, especially AI
• Prior founder and entrepreneurial experience

What the job involves

• Clio’s suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving. As Clio has built new products and acquired new companies, our Platform team is responsible for ensuring that all of these products fit cohesively together and interact frictionlessly
• The Data Ecosystem team is responsible for aligning product behavior and data across our products
• We are seeking a highly motivated and technical Senior Product Manager to lead the development and evolution of our Data Ecosystem services and capabilities
• As a Senior Product Manager on the Data Ecosystem team at Clio, you will own the strategy and execution for how we will unify and connect our multi-product experiences
• Strategic Product Leadership:
• Develop and execute a product vision, strategy and roadmap for the Data Ecosystem, aligning with Clio's overarching business objectives and customer needs
• Depth & Breadth: you will need to understand our customer needs across the whole Clio product suite and then think deeply on how best to solve these issues
• Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes
• Product Development and Lifecycle Management:
• Oversee the entire product lifecycle from ideation to launch
• Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement
• Stakeholder Engagement:
• Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements
• Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones

Benefits

• Company equity
• 401k
• $500 contribution when you become a parent and/or guardian
• RRSP-matching
• Pension plans
• 4-week minimum vacation
• Work from home when you need to (role-specific)
• Parental leave options for moms and dads
• Customizable extended health benefits (including $2000 per year to spend on counseling)
• Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes