Player One Amusement Group (P1AG) proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different. We are looking for a Family Entertainment Center (FEC) Manager to join our ever-expanding team. We are opening Emoji Planet in Tsawwassen Mills Mall in Delta, British Columbia and would love you to be a part of this Amazing FUN team.

We pride ourselves on exceptional customer service and experiences. If you share that passion, we welcome you to apply. We offer a competitive compensation package, enhanced group benefits, paid time off and a fun work culture. Come see how you can contribute to the continued success of P1AG.

P1AG employs over 400 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks. For more information regarding P1AG please visit our website at https://p1-ag.com/

Family Entertainment Center (FEC) Manager

As the FEC Location Manager you will manage and oversee the overall operation of the location including management of revenue and expenses, overall administrative functions, location team leadership, and optimal performance of the games room(s) to deliver the ultimate guest experience.

You will achieve budget targets for income and expenses to maximize revenue; recognize and pursue growth opportunities to maintain a steady growth portfolio by coordinating, monitoring and managing the overall operation of the location. This is done through strong communication skills by delegating tasks within the location’s leadership team and effectively communicating with company executives. You will oversee all administrative functions of daily operations including but not limited to payroll, personnel (training and mentoring), purchasing, inventory and merchandising, recruitment, formulating policies, building and equipment maintenance and delivery of exceptional guest service.

These are the standards we look for:

• High School Diploma is required. A University / College diploma in a business administration of study or equivalent would be preferred.
• Minimum 3 years of experience leading an operational team from a related industry, ideally in the Family Entertainment Centre or Amusement sector.
• 2-5 years of experience in customer service.
• Experience working in areas with exposure to heavy equipment/machinery operation or traffic.
• Self-disciplined with excellent organizational, project and time management skills.
• Problem solving, accuracy, attention to detail and analytical ability is required
• Demonstrate strong organizational, management and leadership abilities.
• Ability to work effectively in a fast-paced environment and prioritize.

These are the values that are important to us:

Raise Our Game – We challenge ourselves to go above and beyond to achieve the very best for our colleagues, customers and consumers.

Play Different – We hold ourselves to the highest standards of integrity, accountability and respect.

Change the Game – Through vision and industry leadership we challenge the status quo with conviction, purpose and professionalism.

Player One Amusement Group is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of P1AG’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment.