Top Benefits
About the role
Job Req ID
49417
Work Type
Hybrid
Department
Marketing
Eaton’s Electrical sector is currently seeking a Product Specialist- Residential and Light Commercial to join our team. This position is based at our Burlington, ON head office and offers benefits from day one.
Who we are:
The Eaton Residential and Light Commercial (RLC) Marketing Team is dedicated to delivering safe, reliable, and innovative electrical solutions for homes and small businesses across Canada.
Eaton Burlington is the head office for Eaton's electrical sector in Canada, located in Burlington, Ontario.
This central location hosts essential departments such as Engineering, Sales, Marketing, Finance, Supply Chain, Human Resources and Customer Service. The Burlington headquarters is designed to support a collaborative and innovative work environment. Its proximity to major highways and public transportation provides convenient access for commuting professionals, while nearby parks, lakes, and recreational facilities offer options for relaxation and wellness.
Our commitment:
We are not just about business; we are about making a difference. We focus on enhancing lives and protecting the environment with our products and services.
What will you do?
As a Product Specialist, you will be a key member of our Marketing Team, supporting Eaton’s sales staff, channel and retail partners, and customers from pre-sales through post-sales. You will serve as the go-to expert for our loadcentres and breakers product family—providing technical guidance, managing product lifecycle activities, and driving strategic initiatives.
This role offers a unique opportunity to collaborate with global teams, lead product launches, and shape the future of our residential offerings. You will also support pricing reviews, maintain ERP systems, and develop impactful marketing collateral.
Joining Eaton means being part of a dynamic, customer-focused environment where your contributions directly influence product success and customer satisfaction.
Qualifications:
Basic Qualifications:
- Bachelor of Science Degree in Electrical or Mechanical Engineering or Electrical Engineering Technologist Diploma or equivalent.
- 3 years’ experience in the electrical industry either in technical support, product specialist, sales or customer service role.
- Must be legally eligible to work in Canada without company sponsorship now and in the future.
- No relocation provided.
Preferred Qualifications:
-
Technical Professional Designation (P.Eng., CET, C.Tech.).
-
5 years of experience in sales, marketing or engineering.
-
Good command of the French language (verbal and written skills).
Position Criteria:
- Excellent communication, organizational and interpersonal skills.
- Excellent presentation skills.
- Demonstrated problem-solving ability.
- Ability to learn market influences.
- Customer service skills.
- Ability to work effectively in team environment and independently.
- Product management and marketing skills.
- Manufacturing / operations awareness, understanding, and financial impact to product line performance.
- Demonstrated project management ability.
- Understanding of power distribution and/or electrical machine control systems, applications, and their associated components.
- Knowledge of MS Office; with strong experience with Outlook, PowerPoint, and Excel.
What Will Make You Successful?
Success in this role comes from being a proactive and knowledgeable product champion for Eaton’s loadcentres and breakers. You will lead new product launches and collaborate with global teams on development initiatives, while serving as the primary contact for Eaton sales teams, EatonCare, and all internal and external customers.
Your ability to provide technical support—including product applications, CSA code guidance, and troubleshooting—will be key. You will also drive the creation and upkeep of marketing collateral such as catalogues, presentations, and product aids.
Working closely with sales and retail partners, you will deliver timely quotations, support pricing and stock queries, and ensure accurate product representation across digital and physical platforms.
Day-to-day success includes managing customer requests, warranty support, and ERP updates in systems like Oracle, Global Vista, and PDH. Your role also involves delivering product training and contributing to strategic and profit plan objectives for the residential and light commercial portfolio.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
#LI-CH1
About Us
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re helping to solve the world’s most urgent power management challenges and building a more sustainable society for people today and generations to come.
Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.
Our commitment to Inclusion & Diversity and Sustainability
We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.
Recent Awards: Honored to be recognized
-
2018-2025 World's most admired companies, Forbes
-
2016-2023 Best Place to work for LGBTQ Equality, HRC
-
2023-2024 Top 100 Global Most Loved Workplaces, Newsweek
-
2012-2025 World's Most Ethical Companies, Ethisphere
-
2024 Canada's Best Employers for Diversity, Forbes
-
2022 Canada's Best Employers Award, Forbes
About Eaton
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Top Benefits
About the role
Job Req ID
49417
Work Type
Hybrid
Department
Marketing
Eaton’s Electrical sector is currently seeking a Product Specialist- Residential and Light Commercial to join our team. This position is based at our Burlington, ON head office and offers benefits from day one.
Who we are:
The Eaton Residential and Light Commercial (RLC) Marketing Team is dedicated to delivering safe, reliable, and innovative electrical solutions for homes and small businesses across Canada.
Eaton Burlington is the head office for Eaton's electrical sector in Canada, located in Burlington, Ontario.
This central location hosts essential departments such as Engineering, Sales, Marketing, Finance, Supply Chain, Human Resources and Customer Service. The Burlington headquarters is designed to support a collaborative and innovative work environment. Its proximity to major highways and public transportation provides convenient access for commuting professionals, while nearby parks, lakes, and recreational facilities offer options for relaxation and wellness.
Our commitment:
We are not just about business; we are about making a difference. We focus on enhancing lives and protecting the environment with our products and services.
What will you do?
As a Product Specialist, you will be a key member of our Marketing Team, supporting Eaton’s sales staff, channel and retail partners, and customers from pre-sales through post-sales. You will serve as the go-to expert for our loadcentres and breakers product family—providing technical guidance, managing product lifecycle activities, and driving strategic initiatives.
This role offers a unique opportunity to collaborate with global teams, lead product launches, and shape the future of our residential offerings. You will also support pricing reviews, maintain ERP systems, and develop impactful marketing collateral.
Joining Eaton means being part of a dynamic, customer-focused environment where your contributions directly influence product success and customer satisfaction.
Qualifications:
Basic Qualifications:
- Bachelor of Science Degree in Electrical or Mechanical Engineering or Electrical Engineering Technologist Diploma or equivalent.
- 3 years’ experience in the electrical industry either in technical support, product specialist, sales or customer service role.
- Must be legally eligible to work in Canada without company sponsorship now and in the future.
- No relocation provided.
Preferred Qualifications:
-
Technical Professional Designation (P.Eng., CET, C.Tech.).
-
5 years of experience in sales, marketing or engineering.
-
Good command of the French language (verbal and written skills).
Position Criteria:
- Excellent communication, organizational and interpersonal skills.
- Excellent presentation skills.
- Demonstrated problem-solving ability.
- Ability to learn market influences.
- Customer service skills.
- Ability to work effectively in team environment and independently.
- Product management and marketing skills.
- Manufacturing / operations awareness, understanding, and financial impact to product line performance.
- Demonstrated project management ability.
- Understanding of power distribution and/or electrical machine control systems, applications, and their associated components.
- Knowledge of MS Office; with strong experience with Outlook, PowerPoint, and Excel.
What Will Make You Successful?
Success in this role comes from being a proactive and knowledgeable product champion for Eaton’s loadcentres and breakers. You will lead new product launches and collaborate with global teams on development initiatives, while serving as the primary contact for Eaton sales teams, EatonCare, and all internal and external customers.
Your ability to provide technical support—including product applications, CSA code guidance, and troubleshooting—will be key. You will also drive the creation and upkeep of marketing collateral such as catalogues, presentations, and product aids.
Working closely with sales and retail partners, you will deliver timely quotations, support pricing and stock queries, and ensure accurate product representation across digital and physical platforms.
Day-to-day success includes managing customer requests, warranty support, and ERP updates in systems like Oracle, Global Vista, and PDH. Your role also involves delivering product training and contributing to strategic and profit plan objectives for the residential and light commercial portfolio.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
#LI-CH1
About Us
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re helping to solve the world’s most urgent power management challenges and building a more sustainable society for people today and generations to come.
Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.
Our commitment to Inclusion & Diversity and Sustainability
We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.
Recent Awards: Honored to be recognized
-
2018-2025 World's most admired companies, Forbes
-
2016-2023 Best Place to work for LGBTQ Equality, HRC
-
2023-2024 Top 100 Global Most Loved Workplaces, Newsweek
-
2012-2025 World's Most Ethical Companies, Ethisphere
-
2024 Canada's Best Employers for Diversity, Forbes
-
2022 Canada's Best Employers Award, Forbes
About Eaton
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.