Pharmacist Assistant QPB - Clicks Edgemead
About the role
Listing reference: click_021310
Listing status: Online
Apply by: 9 September 2025
Position Summary Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Goodwood
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About Our Company Clicks Group
Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job Description Job Objectives: Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies Essential
- Adhering to Principles and Values
- Working with People
Delivering Results and Meeting Customer Expectations
Experience Minimum requirements
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
About Clicks Group
As a leader in the healthcare market, Clicks Group is committed to increasing access to affordable primary healthcare for all South Africans through its Clicks Retail pharmacy, pharmaceutical wholesale and distribution businesses.
Founded nearly 55 years ago in 1968, Clicks Group is the country’s leading health, beauty and wellness retailer and the largest retail pharmacy chain, with an expanding network of over 850 stores and 670 pharmacies supported by a growing omni channel presence. UPD is the country’s leading full-range pharmaceutical wholesaler and distributer, providing the distribution capability for the group’s healthcare strategy.
Listed on the JSE since 1996, Clicks Group’s sustained financial performance and growth in shareholder value has seen the group included in the FTSE/JSE Top 40 Index for the past six years.
We care about and contribute to the wellbeing of people, the environment and communities.
We are passionate about leading innovation within the unique attributes of our Group.
Our focus on a clear vision and growth strategy provides our people with unlimited opportunities.
Our Group’s talent strategy is to employ customer-centric people with a confident, ‘can do’ attitude, who are committed and professional. This strategy is underpinned by our employees and our Group values:
‣ We are truly passionate about our customers. ‣ We believe in integrity, honesty and openness. ‣ We cultivate understanding through respect and dialogue. ‣ We are disciplined in our approach. ‣ We deliver on our goals.
Pharmacist Assistant QPB - Clicks Edgemead
About the role
Listing reference: click_021310
Listing status: Online
Apply by: 9 September 2025
Position Summary Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Goodwood
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About Our Company Clicks Group
Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job Description Job Objectives: Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies Essential
- Adhering to Principles and Values
- Working with People
Delivering Results and Meeting Customer Expectations
Experience Minimum requirements
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
About Clicks Group
As a leader in the healthcare market, Clicks Group is committed to increasing access to affordable primary healthcare for all South Africans through its Clicks Retail pharmacy, pharmaceutical wholesale and distribution businesses.
Founded nearly 55 years ago in 1968, Clicks Group is the country’s leading health, beauty and wellness retailer and the largest retail pharmacy chain, with an expanding network of over 850 stores and 670 pharmacies supported by a growing omni channel presence. UPD is the country’s leading full-range pharmaceutical wholesaler and distributer, providing the distribution capability for the group’s healthcare strategy.
Listed on the JSE since 1996, Clicks Group’s sustained financial performance and growth in shareholder value has seen the group included in the FTSE/JSE Top 40 Index for the past six years.
We care about and contribute to the wellbeing of people, the environment and communities.
We are passionate about leading innovation within the unique attributes of our Group.
Our focus on a clear vision and growth strategy provides our people with unlimited opportunities.
Our Group’s talent strategy is to employ customer-centric people with a confident, ‘can do’ attitude, who are committed and professional. This strategy is underpinned by our employees and our Group values:
‣ We are truly passionate about our customers. ‣ We believe in integrity, honesty and openness. ‣ We cultivate understanding through respect and dialogue. ‣ We are disciplined in our approach. ‣ We deliver on our goals.