Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

• We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description Job Description As a valuable member of the Food & Beverage team, you contribute to delivering championship fan service and event execution to guests and clients during a variety of corporate and social events.

• Assist the Senior Manager, Food & Beverage, Quick Service with coordinating staffing levels and event logistics, ordering supplies, and ensuring accurate decor for every event.
• Oversee, lead, and mentor the Catering team of supervisors, catering attendants, and lounge staff.
• Prepare and coordinate set-up outlines, production sheets, and seating plans.
• Delegate pre and post-service tasks to catering attendants.
• Ensure all details from the Banquet Event Order (BEO) are met, liaising with the kitchen and client.
• Ensure correct systems are in place to allow for the accuracy of services as noted on BEO’s.
• Ensure all room set-ups are accurate, timely, and meet established standards.
• Supervise the floor during the event/during service; respond to client and guest concerns.
• Ensure order discrepancies are quickly resolved in a calm and professional manner.
• Ensure closing duties are completed with attention to detail.
• Document service issues and resolutions.
• Produce post-event evaluation reports including financial data entry and overall analysis.
• Attend BEO Meetings, stay informed of updates via changelog.
• Assist with administrative functions including employee performance reviews.
• Communicate details for each event to the event supervisors.
• Adhere to MLSE service standards and policies.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Perform other duties as required.

Qualifications Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Supervisory or management experience with the events industry.
• Experience with Catering Operations or Catering Sales is nice to have.
• Solid understanding and practical knowledge of restaurant business principles and service etiquette.
• Ability to balance multiple projects and work assignments from a variety of sales managers.
• Able to optimally lead and coordinate multiple events.
• Effective team management experience.
• Dedicated and proactive approach toward day-to-day activities and shifting demands.
• Must be available to work evenings, weekends, and holidays as required.
• Excellent interpersonal and communication skills.
• Excellent customer service ethic and high expectations for quality.
• Shown to perform well under pressure; lead multiple priorities at a time.
• Ongoing awareness and responsiveness to client satisfaction.
• An alignment with our Vision and Values which includes a positive, winning approach, incorporating integrity, confidentiality, and discretion.

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal . Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests. Resumes sent to this email address will not be considered.