Marketing Coordinator
Reports to: Director of Operations
Location: Dundas, Ontario
Position Type: Contract (1 year, with possibility of renewal)
Salary: $68,016.00About Choices Association
Choices Association is committed to enhancing the quality of life for people with intellectual disabilities. Guided by our mission, vision, and core values—Person-Centred, Respect, Integrity, and Compassion—we support individuals in living their lives to their fullest potential based on their personal preferences and dreams.Position Summary
The Marketing Coordinator plays a key role in promoting the mission and services of Choices Association by developing and executing marketing, communications, and engagement strategies. This role supports donor relations, community outreach, recruitment, and awareness-building initiatives to strengthen our presence and reputation within the community and sector.Key Responsibilities
Marketing & Communications

• Develop and implement marketing campaigns to promote Choices’ programs, services, and events.

• Maintain brand consistency across all materials and platforms.

• Manage the organization’s website, ensuring content is accurate, engaging, and up to date.

• Create compelling content for newsletters, reports, and marketing collateral.

• Collect and share impact stories from individuals supported and their families, ensuring communications highlight person-centred outcomes.

• Work with program staff to track and present program successes in accessible ways (infographics, annual reports, social media).

Digital & Social Media

• Plan, create, and schedule engaging content across social media platforms.
• Monitor analytics to track performance, engagement, and growth.
• Respond to online inquiries and build a positive online community presence.

Community Engagement

• Assist in planning and promoting events, including staff recognition, and community outreach activities.
• Build relationships with community partners, media outlets, and stakeholders to increase awareness.
• Support donor recognition efforts by creating thank-you materials, impact stories, and donor communications.
• Assist with campaigns that highlight fundraising initiatives and build community support.

Internal Communications

• Support staff and leadership with communication tools, templates, and updates.
• Share success stories and milestones that reinforce Choices’ culture and mission.
• Develop monthly internal newsletters to keep staff updated on organizational initiatives.
• Facilitate two-way communication by gathering feedback from staff on communication tools and strategies.

Qualifications

• Post-secondary education in Marketing, Communications, Public Relations, or a related field.

• 2-5 years of experience in marketing, communications, or related role (nonprofit experience an asset).

• Strong writing and content creation skills.

• Proficiency in digital marketing tools (social media platforms, email marketing software, Canva/Adobe, WordPress or similar CMS).

• Strong organizational skills with ability to manage multiple projects and deadlines.

• Experience with analytics tools (Google Analytics, Meta Business Suite) and ability to translate data into actionable insights.

• Familiarity with CRM or donor management systems is an asset.

• Creative, adaptable, and mission-driven mindset.

Core Competencies

• Person-Centred: Keeps people supported at the heart of all communications.
• Respect: Values diversity and represents the organization with professionalism.
• Integrity: Upholds brand consistency and accuracy in all work.
• Compassion: Communicates with empathy and authenticity.

Working Conditions

• Hybrid – 3 days in office
• Some evening or weekend work required for events.

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