Position Summary

Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilitie's

• Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
• Monitors table games operations on a shift basis
• May monitor slots at some locations
• Responds to and resolves issues as escalated
• Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
• Verifies jackpots and table games wins
• Assesses active table game performance/results and reports to the Shift Manager
• Trains team members
• Participates in all table games marketing initiatives
• Inspects the games area for repair, maintenance and facilities reporting
• Verifies team members timesheets
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Education and Qualifications

• High School Diploma
• Post Secondary education or suitable combination of education and experience an asset
• Minimum 3 years of experience in gaming management
• Minimum 3 years leadership experience
• Food Safety Certificate
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office
• French language is an asset

Work Environment Considerations

• Regular casino environment, standing or walking for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours