Glacier Adventure Assistant Manager, Columbia Icefield
Top Benefits
About the role
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIES
- Routine in-the-field supervision and coaching of all department staff, which would involve:
- Proper operation of the Coaches/Ice Explorers, including pre/post trip inspections and accurate completion of all documentation pertaining to the driver guide role
- Professional conduct towards both guests and coworkers while in the field, including locations such as the Turnaround Point, Transfer Bays and Icefield Center Loading Gates
- “Own the Zone” ensuring all areas of the Driver Guide operations meet expectations from; cleanliness standards, employee appearance, customer service, safety and environmental standards
- Handling the payroll submission of the department under the supervision of the manager
- Assisting the manager in the day-to-day cooperative efforts between all other departments involved with the Columbia Icefield Adventure, and acting as the department lead in the manager’s absence
- Receiving feedback from driver guides and staff from other departments that are involved with the Columbia Icefield Adventure, incident/accident reports, referring any outstanding items to the Sr Manager Operations and Attractions and/or the Director of Attractions, and conducting minor staff performance adjustments as required
- Performing routine administrative duties, including inventory management, short/long term staff scheduling, incident reporting and attending daily leadership meetings in the manager’s absence Other duties as assigned
REQUIRED SKILLS & QUALIFICATIONS
- Class 2 with Q (Air Brakes Endorsement), an asset
- Previous leadership experience, Required
- General understanding of all Columbia Icefield operational policies and procedures relating to the Columbia Icefield Adventure Department, an asset
- Ability to think outside the box with a positive attitude, and fast-paced problem-solving skills
- A fantastic sense of humour as well as a friendly, mature, energetic personality for staff to look up to
- Able to set a performance standard of excellence while operating in the field
- Able to effectively deliver difficult news to staff if necessary.
- Comfortable and confident in providing constructive feedback and offering solutions
- Proven team player able to build and support an effectively operating team and work cohesively with other departments
- Effective communication skills and conflict management - Enjoy working with a team in a busy, fast-paced environment
- Must enjoy working outdoors, even in challenging mountain weather conditions Comfortable working on your feet for extended periods of time in an outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
- Join an inclusive, global team and make life-long connections
- Enjoy free access to Pursuit attractions and 50% off for friends
- Get discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com .
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
About Pursuit Collection
Pursuit is a collection of inspiring, unforgettable adventure travel experiences in iconic locations such as Alaska, Montana, the Canadian Rockies, Las Vegas and Vancouver, B.C.
We believe that collecting memories is far more important than collecting things. We share your longing to explore. To get out into the world in search of remarkable experiences. To stride eagerly through your bucket-list and tick off dreams fulfilled. This is what we call ‘living’.
We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.
Life is not one-size-fits-all, and neither are we. We delight in providing the foundation for once-in-a-lifetime adventures, helping our guests discover the world on their own terms, in their own way.
At Pursuit, we thrive on helping our guests live their own adventures. Like the historic paths that wind through the places we’re lucky to call home, the journey of life abounds with unexpected experiences around every corner. Join us in creating legendary moments and memories to treasure for a lifetime.
Glacier Adventure Assistant Manager, Columbia Icefield
Top Benefits
About the role
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIES
- Routine in-the-field supervision and coaching of all department staff, which would involve:
- Proper operation of the Coaches/Ice Explorers, including pre/post trip inspections and accurate completion of all documentation pertaining to the driver guide role
- Professional conduct towards both guests and coworkers while in the field, including locations such as the Turnaround Point, Transfer Bays and Icefield Center Loading Gates
- “Own the Zone” ensuring all areas of the Driver Guide operations meet expectations from; cleanliness standards, employee appearance, customer service, safety and environmental standards
- Handling the payroll submission of the department under the supervision of the manager
- Assisting the manager in the day-to-day cooperative efforts between all other departments involved with the Columbia Icefield Adventure, and acting as the department lead in the manager’s absence
- Receiving feedback from driver guides and staff from other departments that are involved with the Columbia Icefield Adventure, incident/accident reports, referring any outstanding items to the Sr Manager Operations and Attractions and/or the Director of Attractions, and conducting minor staff performance adjustments as required
- Performing routine administrative duties, including inventory management, short/long term staff scheduling, incident reporting and attending daily leadership meetings in the manager’s absence Other duties as assigned
REQUIRED SKILLS & QUALIFICATIONS
- Class 2 with Q (Air Brakes Endorsement), an asset
- Previous leadership experience, Required
- General understanding of all Columbia Icefield operational policies and procedures relating to the Columbia Icefield Adventure Department, an asset
- Ability to think outside the box with a positive attitude, and fast-paced problem-solving skills
- A fantastic sense of humour as well as a friendly, mature, energetic personality for staff to look up to
- Able to set a performance standard of excellence while operating in the field
- Able to effectively deliver difficult news to staff if necessary.
- Comfortable and confident in providing constructive feedback and offering solutions
- Proven team player able to build and support an effectively operating team and work cohesively with other departments
- Effective communication skills and conflict management - Enjoy working with a team in a busy, fast-paced environment
- Must enjoy working outdoors, even in challenging mountain weather conditions Comfortable working on your feet for extended periods of time in an outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
- Join an inclusive, global team and make life-long connections
- Enjoy free access to Pursuit attractions and 50% off for friends
- Get discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com .
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
About Pursuit Collection
Pursuit is a collection of inspiring, unforgettable adventure travel experiences in iconic locations such as Alaska, Montana, the Canadian Rockies, Las Vegas and Vancouver, B.C.
We believe that collecting memories is far more important than collecting things. We share your longing to explore. To get out into the world in search of remarkable experiences. To stride eagerly through your bucket-list and tick off dreams fulfilled. This is what we call ‘living’.
We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.
Life is not one-size-fits-all, and neither are we. We delight in providing the foundation for once-in-a-lifetime adventures, helping our guests discover the world on their own terms, in their own way.
At Pursuit, we thrive on helping our guests live their own adventures. Like the historic paths that wind through the places we’re lucky to call home, the journey of life abounds with unexpected experiences around every corner. Join us in creating legendary moments and memories to treasure for a lifetime.