RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager of Pre and Postoperative Services, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the Terrence Donnelly Day Surgery Center. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the members of the patient care team in Day Surgery
• Scheduling patient procedures using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries from both patients and physicians' offices.
• Collecting unit statistics as requested and needed

QUALIFICATIONS:

• Medical terminology certificate required.
• Must be graduate of a recognized Office Administration program or equivalent
• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Good written communication (English) skills to sort mail, schedule patient procedures and obtain test results.
• Must have medical terminology in order to transcribe and process physician orders.
• Ability to operate state-of-the-art computer technology with a proven aptitude and willingness for learning higher level computer skills.
• Previous clerical experience in the health care setting.
• Well developed organizational skills with the ability to work in a fast-paced environment and prioritize tasks appropriately.
• Excellent customer service record with proven success working as part of a team.
• Demonstrated commitment to and understanding of the Mission and Values.
• Excellent attendance record.

Shifts are subject to change based on departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.