Aquatics Manager Burlington
Top Benefits
About the role
Goldfish Swim School is seeking a high-performing Aquatics Manager to lead and elevate our aquatics program in Burlington.
This is ahands-on leadership role—you will be expected to lead from the water, not from behind a desk. You will take ownership of instructional quality, staff performance, and overall aquatics program execution.
Role Structure
-40% In-Water Instruction & Coaching -40% Deck Leadership & Supervision -20% Administration & Program Management
Key Responsibilities
Leadership & Team Development
- Lead, coach, and develop Deck Supervisors, Instructors, and Deck Teachers
- Conduct performance evaluations and enforce high standards
- Train all new aquatic hires and support ongoing staff development
- Lead monthly performance reviews and team meetings
- Support hiring decisions and performance management of aquatic staff
In-Water Excellence (Core Requirement)
- Teach lessons for approximately40% of your schedule
- Model best-in-class instruction, energy, and engagement
- Coach instructors live during lessons to improve performance
- Set the standard for safety, quality, and professionalism
Operations & Program Oversight
- Audit schedules, class structures, and rosters using iClass Pro
- Optimize class sizes and adjust programming (merge, open, or close classes)
- Monitor student progression and ensure accurate level placement
- Oversee staffing coverage and address absenteeism or scheduling gaps
- Generate and review operational reports (attendance, cancellations, training logs)
Safety & Compliance
- Enforce all aquatic safety standards and operational procedures
- Ensure staff compliance with training, certifications, and supervision protocols
- Support emergency readiness and incident response procedures
- Maintain awareness of pool system conditions and escalate concerns when needed
Customer Experience
- Communicate with parents/guardians regarding student progress
- Act as a Goldfish brand ambassador
- Support special needs programming and ensure program quality
Performance Accountability (KPIs)
You will be directly accountable for:
- Student progression and program quality
- Class utilization and scheduling efficiency
- Staff performance and development outcomes
- Customer satisfaction and retention
- Accuracy and consistency of operational reporting
These KPIs are representative of the role and not exhaustive. Additional performance metrics may be introduced or adjusted based on business needs, operational priorities, and growth objectives.
Who This Role Is For
- Leaders who are comfortable spending significant timein the water
- Individuals who lead by example and hold high standards
- Candidates who thrive in fast-paced, team-driven environments
- Those who take ownership of both people development and operations
Requirements
- Experience in aquatics instruction or leadership
- National Lifeguard Instructor/Examiner (or equivalent) preferred
- CPR/AED and First Aid certification
- Strong communication and leadership skills
- Ability to work evenings and weekends
- Vulnerable Sector Check (required)
- Experience working with children or youth programs preferred
Compensation & Benefits
-$27.50 – $30.00 per hour (based on experience)
- Performance-based bonus structure
- Employee health benefits
- Paid training and professional development
- Career advancement opportunities within a growing organization
Work Environment
- Warm, humid (90°) pool environment
- Significant time spent in water and on deck
- Physically active role requiring extended periods of standing, movement, and instruction
About Goldfish Swim School
Goldfish Swim School is an award-winning swim school focused on teaching children life-saving skills in a fun, safe, and engaging environment. Our facility features a 90-degree pool, small class sizes, and a proven curriculum designed for success.
We operate ahigh-energy, high-accountability environmentwhere leaders are visible, engaged, and set the tone on every shift.
Important Note
This is ahands-on, in-water leadership role. If you are seeking a primarily administrative position, this role will not be the right fit.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Not the right fit? Search for Aquatics Manager Burlington jobs in Burlington, ON
About Goldfish Swim School
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can't find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the "best practices" to teach babies and young children how to swim.
The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.
At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.
Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School:
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Aquatics Manager Burlington
Top Benefits
About the role
Goldfish Swim School is seeking a high-performing Aquatics Manager to lead and elevate our aquatics program in Burlington.
This is ahands-on leadership role—you will be expected to lead from the water, not from behind a desk. You will take ownership of instructional quality, staff performance, and overall aquatics program execution.
Role Structure
-40% In-Water Instruction & Coaching -40% Deck Leadership & Supervision -20% Administration & Program Management
Key Responsibilities
Leadership & Team Development
- Lead, coach, and develop Deck Supervisors, Instructors, and Deck Teachers
- Conduct performance evaluations and enforce high standards
- Train all new aquatic hires and support ongoing staff development
- Lead monthly performance reviews and team meetings
- Support hiring decisions and performance management of aquatic staff
In-Water Excellence (Core Requirement)
- Teach lessons for approximately40% of your schedule
- Model best-in-class instruction, energy, and engagement
- Coach instructors live during lessons to improve performance
- Set the standard for safety, quality, and professionalism
Operations & Program Oversight
- Audit schedules, class structures, and rosters using iClass Pro
- Optimize class sizes and adjust programming (merge, open, or close classes)
- Monitor student progression and ensure accurate level placement
- Oversee staffing coverage and address absenteeism or scheduling gaps
- Generate and review operational reports (attendance, cancellations, training logs)
Safety & Compliance
- Enforce all aquatic safety standards and operational procedures
- Ensure staff compliance with training, certifications, and supervision protocols
- Support emergency readiness and incident response procedures
- Maintain awareness of pool system conditions and escalate concerns when needed
Customer Experience
- Communicate with parents/guardians regarding student progress
- Act as a Goldfish brand ambassador
- Support special needs programming and ensure program quality
Performance Accountability (KPIs)
You will be directly accountable for:
- Student progression and program quality
- Class utilization and scheduling efficiency
- Staff performance and development outcomes
- Customer satisfaction and retention
- Accuracy and consistency of operational reporting
These KPIs are representative of the role and not exhaustive. Additional performance metrics may be introduced or adjusted based on business needs, operational priorities, and growth objectives.
Who This Role Is For
- Leaders who are comfortable spending significant timein the water
- Individuals who lead by example and hold high standards
- Candidates who thrive in fast-paced, team-driven environments
- Those who take ownership of both people development and operations
Requirements
- Experience in aquatics instruction or leadership
- National Lifeguard Instructor/Examiner (or equivalent) preferred
- CPR/AED and First Aid certification
- Strong communication and leadership skills
- Ability to work evenings and weekends
- Vulnerable Sector Check (required)
- Experience working with children or youth programs preferred
Compensation & Benefits
-$27.50 – $30.00 per hour (based on experience)
- Performance-based bonus structure
- Employee health benefits
- Paid training and professional development
- Career advancement opportunities within a growing organization
Work Environment
- Warm, humid (90°) pool environment
- Significant time spent in water and on deck
- Physically active role requiring extended periods of standing, movement, and instruction
About Goldfish Swim School
Goldfish Swim School is an award-winning swim school focused on teaching children life-saving skills in a fun, safe, and engaging environment. Our facility features a 90-degree pool, small class sizes, and a proven curriculum designed for success.
We operate ahigh-energy, high-accountability environmentwhere leaders are visible, engaged, and set the tone on every shift.
Important Note
This is ahands-on, in-water leadership role. If you are seeking a primarily administrative position, this role will not be the right fit.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Not the right fit? Search for Aquatics Manager Burlington jobs in Burlington, ON
About Goldfish Swim School
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can't find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the "best practices" to teach babies and young children how to swim.
The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.
At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.
Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School: