Scotia Diesel Services, a division of Nova Enterprises Limited, is a Freightliner and Western Star Parts and Service dealer, and a Cummins Marine, Detroit and Volvo Penta marine dealer based in Antigonish, Nova Scotia.

What the position is about: The Service Manager is responsible for the integrity, growth and profitability of the service department by maintaining and supporting company objectives through the effective management and growth of the service business.

Responsibilities: Model the way for safe, environmentally sound and healthy work behaviours aligned with our values and objectives while leading a busy workshop. Manage and meet all departmental service objectives Provide administrative and policy guidance on Nova’s policies to all direct reports Maintain trusted relationships by leading a high level of customer service Review and monitor operational expenses and financial reports Develop, implement and manage improvements for all aspects of the service business Lead, inspire and coach employees to achieve personal and company goals Actively pursue business in the territory to support service growth Collaborate and work closely with the Sales and Parts Teams Provide a sense of urgency and foster a team environment to encourage consistent growth and improvement

Education & Experience: Post Secondary Education or Technical qualifications, with a minimum of 5 years experience in the Truck & Transport Industry in a service role. Experience leading a team to successfully achieve results. Safety conscious with a strong technical aptitude and a solid knowledge of the trucking industry Solid business acumen with the ability to oversee financial operations Mindset for continuous improvement and experienced in planning and budgeting with strong organizational skills Strategic and influential with excellent analytical, problem solving and conflict management skills

Skills: Customer-centric with proven leadership, coaching and team development abilities Effective communication and strong interpersonal skills to deal with internal and external customers at all levels Flexible with the ability to manage multiple priorities in a fast-paced environment Computer literate with proficiency in Microsoft Applications.

If you feel you would be right for this position, apply today.

Nova Enterprises Limited is committed to providing an inclusive and accessible recruitment and employment experience. We provide accommodations during the hiring process and for employees in accordance with the Canadian Human Rights Act and applicable provincial human-rights legislation. Applicants are encouraged to advise us of any accommodations they may require. We will work collaboratively to meet accommodation needs up to the point of undue hardship.