Top Benefits
About the role
About the job
Job Title: Front of House Operations Manager - (Upscale Hospitality)
Location: Chotto Matte, Toronto Company: Chotto Matte – Lifestyle Hospitality Employment Type: Full-Time
Compensation
Salary: $85k to $110k annual
Including
Gratuity Program Participation 3 weeks vacation Full Health, dental and Vision Daily Meal Program
About Chotto Matte
Chotto Matte celebrates the best of authentic Nikkei – a unique blend of Japanese and Peruvian cultures – in vibrant, high-energy environments. As a global lifestyle hospitality brand, we are renowned for our bold design, live culinary theatre, signature cocktails, and exceptional guest experiences. Our Toronto location is no exception: a space where creativity, culture, and excellence converge.
Position Overview
We are seeking an experienced, passionate, and performance-driven Front of House Operations Manager to join our dynamic Toronto team. Reporting directly to the General Manager, this role will oversee the daily operations of the venue, ensuring our high standards in service, guest experience, and operational excellence are consistently achieved. You’ll be instrumental in maintaining the luxury standards of the brand while mentoring a high-performing team and fostering a culture of innovation and hospitality.
Key Responsibilities
Lead and manage daily operations across front-of-house while working cohesively with our back-of-house team in communication. Ensure consistent delivery of exceptional guest experiences aligned with Chotto Matte's brand standards Drive service excellence through hands-on leadership, training, and development of staff Monitor and improve operational workflows to optimize efficiency and profitability Collaborate closely with culinary, bar, and events teams to deliver seamless service across all touchpoints Maintain rigorous health & safety, cleanliness, and compliance standards Support budget management, cost controls, and inventory oversight Report regularly to the General Manager and Assistant General Manager on performance metrics, challenges, and improvements Act as a brand ambassador, fostering strong community and guest relationships
Ideal Candidate
Candidate must have experience in FULL-SERVICE Dining 2+ years of progressive hospitality and operations management restaurant experience in a high-volume setting. Preferably: Upscale, High-end, and lifestyle brand experience.
Deep understanding of premium guest service and luxury hospitality standards
Proven ability to lead, motivate, and mentor diverse teams Exceptional communication, organizational, and leadership skills Strong financial acumen and understanding of P&L management Ability to thrive in a fast-paced, high-pressure environment Passionate about food, beverage, and immersive guest experiences
What We Offer
Competitive salary and performance-based incentives Comprehensive benefits package Dynamic and inclusive team culture Opportunities for global growth within a leading lifestyle hospitality brand Training and development programs that support career advancement
Join the Chotto Matte Experience
If you're ready to bring your passion for hospitality to an iconic global brand and lead a team in delivering world-class service, we want to hear from you.
Not the right fit? Search for Front of House Manager jobs in Toronto, Ontario, Canada
About Chotto Matte - Toronto
Chotto Matte, Kurt Zdesar’s unique vision of bringing authentic Nikkei cuisine to a vibrant and contemporary environment, first came to life in 2013.
After the initial success of its Soho restaurant, two further sites soon landed in Miami and Toronto. With the newest additions, Doha, Riyadh and San Francisco set to open in 2022 and 2023 respectively, the stylish global appeal of Chotto Matte continues to grow.
Similar Jobs
Top Benefits
About the role
About the job
Job Title: Front of House Operations Manager - (Upscale Hospitality)
Location: Chotto Matte, Toronto Company: Chotto Matte – Lifestyle Hospitality Employment Type: Full-Time
Compensation
Salary: $85k to $110k annual
Including
Gratuity Program Participation 3 weeks vacation Full Health, dental and Vision Daily Meal Program
About Chotto Matte
Chotto Matte celebrates the best of authentic Nikkei – a unique blend of Japanese and Peruvian cultures – in vibrant, high-energy environments. As a global lifestyle hospitality brand, we are renowned for our bold design, live culinary theatre, signature cocktails, and exceptional guest experiences. Our Toronto location is no exception: a space where creativity, culture, and excellence converge.
Position Overview
We are seeking an experienced, passionate, and performance-driven Front of House Operations Manager to join our dynamic Toronto team. Reporting directly to the General Manager, this role will oversee the daily operations of the venue, ensuring our high standards in service, guest experience, and operational excellence are consistently achieved. You’ll be instrumental in maintaining the luxury standards of the brand while mentoring a high-performing team and fostering a culture of innovation and hospitality.
Key Responsibilities
Lead and manage daily operations across front-of-house while working cohesively with our back-of-house team in communication. Ensure consistent delivery of exceptional guest experiences aligned with Chotto Matte's brand standards Drive service excellence through hands-on leadership, training, and development of staff Monitor and improve operational workflows to optimize efficiency and profitability Collaborate closely with culinary, bar, and events teams to deliver seamless service across all touchpoints Maintain rigorous health & safety, cleanliness, and compliance standards Support budget management, cost controls, and inventory oversight Report regularly to the General Manager and Assistant General Manager on performance metrics, challenges, and improvements Act as a brand ambassador, fostering strong community and guest relationships
Ideal Candidate
Candidate must have experience in FULL-SERVICE Dining 2+ years of progressive hospitality and operations management restaurant experience in a high-volume setting. Preferably: Upscale, High-end, and lifestyle brand experience.
Deep understanding of premium guest service and luxury hospitality standards
Proven ability to lead, motivate, and mentor diverse teams Exceptional communication, organizational, and leadership skills Strong financial acumen and understanding of P&L management Ability to thrive in a fast-paced, high-pressure environment Passionate about food, beverage, and immersive guest experiences
What We Offer
Competitive salary and performance-based incentives Comprehensive benefits package Dynamic and inclusive team culture Opportunities for global growth within a leading lifestyle hospitality brand Training and development programs that support career advancement
Join the Chotto Matte Experience
If you're ready to bring your passion for hospitality to an iconic global brand and lead a team in delivering world-class service, we want to hear from you.
Not the right fit? Search for Front of House Manager jobs in Toronto, Ontario, Canada
About Chotto Matte - Toronto
Chotto Matte, Kurt Zdesar’s unique vision of bringing authentic Nikkei cuisine to a vibrant and contemporary environment, first came to life in 2013.
After the initial success of its Soho restaurant, two further sites soon landed in Miami and Toronto. With the newest additions, Doha, Riyadh and San Francisco set to open in 2022 and 2023 respectively, the stylish global appeal of Chotto Matte continues to grow.