Application Operations Facilitator - 998775
Top Benefits
About the role
Title: Application Operations Facilitator - 998775
Position Number: 998775
Unit/Department: Admissions & Enrollment
Salary: Commensurate with qualifications and experience
Department Summary
We welcome a dynamic and organized individual to join our Admission team at
Drake University! The Office of Admission reviews approximately 10,000 undergraduate applications to the Drake annually.
Job Summary
The Applications Operations Facilitator is responsible for managing the
application flow for domestic and international applicants. Responsibilities include document review and assessment, incoming and outgoing communication with applicants, their families, secondary school personnel as well as members of the admission team and campus community, and data coordination. An excellent attention to detail and a strong customer service mindset are skills vital to being successful in this role.
Minimum Qualifications
High school diploma
Microsoft Excel, Word, Outlook
Preferred Qualifications
Prior work in a higher or secondary education office setting
Prior database experience
Prior customer service experience
Job Duties
- 25% - Evaluate high school and college transcripts. Convert non-standard GPAs. Combine GPAs to formulate an overall transfer GPA when applicable. Make decisions regarding transfer of credits. - (Essential)
- 20% - Maintain application file status by checking documents and incoming materials for accuracy and completeness, and cross-referencing information by keeping the file checklist up to date. - (Essential)
- 20% - Receive and respond to external and internal phones calls, emails and other informational requests - (Essential)
- 15% - Coordinate outgoing mailings - (Essential)
- 10% - Track & maintain publication inventory levels - (Essential)
- 5% - Assist on Campus Visit Days - (Essential)
- 5% - Supervise assigned work study students - (Essential)
Special Instructions to Applicants
For consideration, you must apply online. Please include a resume and cover
letter.
If you have any questions about this job positing or the application process, please email amy.nichols@drake.edu
Review of Applications Begins
A review of applications will begin immediately. This position will remain open
until filled.
Salary and Benefits
At Drake, we are proud to offer our employees, their spouses, and eligible
dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our Drake Benefits Guide 2026 [https://drakeedu.sharepoint.com/sites/HumanResources/SiteAssets/Forms/AllItems.aspx?id=%2Fsites%2FHumanResources%2FSiteAssets%2FSitePages%2FBenefits%2FOpenEnrollment%2F2026%20Benefits%20Guide%20small%2Epdf&parent=%2Fsites%2FHumanResources%2FSiteAssets%2FSitePages%2FBenefits%2FOpenEnrollment].
One of our popular policies provides a tuition waiver for Drake employees, their
spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. Tuition Benefits [https://www.drake.edu/hr/benefitsoverview/tuitionbenefits/]
Not the right fit? Search for Application Operations Facilitator - 998775 jobs in Winnipeg, Manitoba, Canada
About Drake University
Drake's Zimpleman College of Business puts students' ambitions and values at the center of its tailored educational offerings. We position students for lifelong success and happiness by enabling them to do work that aligns with their values, and generates economic opportunity and income for themselves and others.
Similar Jobs
Application Operations Facilitator - 998775
Top Benefits
About the role
Title: Application Operations Facilitator - 998775
Position Number: 998775
Unit/Department: Admissions & Enrollment
Salary: Commensurate with qualifications and experience
Department Summary
We welcome a dynamic and organized individual to join our Admission team at
Drake University! The Office of Admission reviews approximately 10,000 undergraduate applications to the Drake annually.
Job Summary
The Applications Operations Facilitator is responsible for managing the
application flow for domestic and international applicants. Responsibilities include document review and assessment, incoming and outgoing communication with applicants, their families, secondary school personnel as well as members of the admission team and campus community, and data coordination. An excellent attention to detail and a strong customer service mindset are skills vital to being successful in this role.
Minimum Qualifications
High school diploma
Microsoft Excel, Word, Outlook
Preferred Qualifications
Prior work in a higher or secondary education office setting
Prior database experience
Prior customer service experience
Job Duties
- 25% - Evaluate high school and college transcripts. Convert non-standard GPAs. Combine GPAs to formulate an overall transfer GPA when applicable. Make decisions regarding transfer of credits. - (Essential)
- 20% - Maintain application file status by checking documents and incoming materials for accuracy and completeness, and cross-referencing information by keeping the file checklist up to date. - (Essential)
- 20% - Receive and respond to external and internal phones calls, emails and other informational requests - (Essential)
- 15% - Coordinate outgoing mailings - (Essential)
- 10% - Track & maintain publication inventory levels - (Essential)
- 5% - Assist on Campus Visit Days - (Essential)
- 5% - Supervise assigned work study students - (Essential)
Special Instructions to Applicants
For consideration, you must apply online. Please include a resume and cover
letter.
If you have any questions about this job positing or the application process, please email amy.nichols@drake.edu
Review of Applications Begins
A review of applications will begin immediately. This position will remain open
until filled.
Salary and Benefits
At Drake, we are proud to offer our employees, their spouses, and eligible
dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our Drake Benefits Guide 2026 [https://drakeedu.sharepoint.com/sites/HumanResources/SiteAssets/Forms/AllItems.aspx?id=%2Fsites%2FHumanResources%2FSiteAssets%2FSitePages%2FBenefits%2FOpenEnrollment%2F2026%20Benefits%20Guide%20small%2Epdf&parent=%2Fsites%2FHumanResources%2FSiteAssets%2FSitePages%2FBenefits%2FOpenEnrollment].
One of our popular policies provides a tuition waiver for Drake employees, their
spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. Tuition Benefits [https://www.drake.edu/hr/benefitsoverview/tuitionbenefits/]
Not the right fit? Search for Application Operations Facilitator - 998775 jobs in Winnipeg, Manitoba, Canada
About Drake University
Drake's Zimpleman College of Business puts students' ambitions and values at the center of its tailored educational offerings. We position students for lifelong success and happiness by enabling them to do work that aligns with their values, and generates economic opportunity and income for themselves and others.