Top Benefits
About the role
Job Description
WHAT IS THE OPPORTUNITY?
The Trade Officer supports with end-to-end processing of Trade Finance product i.e. Import and Export Letter of Credit and Standby Letter of Credit. The competence with which the incumbent’s duties are carried out has a major impact on operational, financial and on the reputation risks of the RBC globally and on its clients.
WHAT WILL YOU DO?
- Responsible for end to end processing/release function such as issuing/amendment, demand checking and cancellations.
- Manage internal and external client relationships from a service perspective, including direct client interactions where appropriate.
- Exercise diligence in complying with operational risk policies and guidelines.
- Performs checks and release on Import and Export Letter of Credit and Standby Letters of credit within delegated authorities
- Continuously review and prioritize work flow, work load & volumes, ensure all incoming work is process timely and attend to daily WIP reports to avoid any unattended items, and proactively manage escalated items to satisfactory resolution
- Responsible to Monitor Generic E-Mail Box and attend/respond for the end to end transaction.
- Provides consistent service within established Client Service Commitments/Service Partner Commitments and seeks to improve the quality, timeliness and consistency of responses to clients
- Comply with Anti-Money Laundering guidelines and policies, Trade Restricted Countries and Risk Approval processes
WHAT DO YOU NEED TO SUCCEED?
Must have:
- Knowledge of product rules set by ICC (UCP 600; ISP98, URDG758, ISBP)
- Trade software such as Trade 360 (T360)
- 3 - 5 years Trade processing knowledge with a good knowledge of document verification process
- Previous Customer Service experience
Nice-to-have:
- Certified Document Credit Specialist (CDCS)
- Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)
- FITT Diploma
WHAT'S IN IT FOR YOU?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Li - Post
Job Skills
Automated Clearing House, Customer Service Management, Decision Making, Electronic Banking Products, Financial Services Applications, Process Management, Resource Coordination, Securities Laws, System Applications, Treasury Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-21
Application Deadline:
2025-11-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
WHAT IS THE OPPORTUNITY?
The Trade Officer supports with end-to-end processing of Trade Finance product i.e. Import and Export Letter of Credit and Standby Letter of Credit. The competence with which the incumbent’s duties are carried out has a major impact on operational, financial and on the reputation risks of the RBC globally and on its clients.
WHAT WILL YOU DO?
- Responsible for end to end processing/release function such as issuing/amendment, demand checking and cancellations.
- Manage internal and external client relationships from a service perspective, including direct client interactions where appropriate.
- Exercise diligence in complying with operational risk policies and guidelines.
- Performs checks and release on Import and Export Letter of Credit and Standby Letters of credit within delegated authorities
- Continuously review and prioritize work flow, work load & volumes, ensure all incoming work is process timely and attend to daily WIP reports to avoid any unattended items, and proactively manage escalated items to satisfactory resolution
- Responsible to Monitor Generic E-Mail Box and attend/respond for the end to end transaction.
- Provides consistent service within established Client Service Commitments/Service Partner Commitments and seeks to improve the quality, timeliness and consistency of responses to clients
- Comply with Anti-Money Laundering guidelines and policies, Trade Restricted Countries and Risk Approval processes
WHAT DO YOU NEED TO SUCCEED?
Must have:
- Knowledge of product rules set by ICC (UCP 600; ISP98, URDG758, ISBP)
- Trade software such as Trade 360 (T360)
- 3 - 5 years Trade processing knowledge with a good knowledge of document verification process
- Previous Customer Service experience
Nice-to-have:
- Certified Document Credit Specialist (CDCS)
- Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)
- FITT Diploma
WHAT'S IN IT FOR YOU?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Li - Post
Job Skills
Automated Clearing House, Customer Service Management, Decision Making, Electronic Banking Products, Financial Services Applications, Process Management, Resource Coordination, Securities Laws, System Applications, Treasury Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-21
Application Deadline:
2025-11-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.