Top Benefits
About the role
Keep our teams connected when it matters most. Join BELFOR as an IT Support Specialist.
At BELFOR, we restore more than buildings—we restore peace of mind.
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
About BELFOR
BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. We’re dedicated to restoring properties and rebuilding lives.
Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.
Position Overview
BELFOR is seeking anIT Support Specialistto provide frontline technical support to employees and ensure the reliability of end-user devices, applications, and systems.
This role combines strong customer service with hands-on troubleshooting of hardware, software, and network issues to help keep our teams productive and connected.
What You’ll Do:
- Serve as the first point of contact for IT support via ticketing system, phone, chat, or in-person requests
- Diagnose and resolve hardware, software, and peripheral issues on Windows, Chrome, and mobile devices
- Configure and deploy laptops, desktops, and mobile devices
- Provide technical support and basic training to employees
- Maintain inventory and lifecycle documentation of IT assets
- Manage user accounts, groups, and permissions in Google Workspace
- Support collaboration and productivity tools
- Troubleshoot basic network connectivity including Wi-Fi, VPN, and LAN issues
- Enforce IT security policies including MFA, encryption, and endpoint protection
- Escalate complex issues to senior IT or network teams as required
- Assist with IT projects such as system upgrades, office moves, and new technology rollouts
- Maintain documentation, troubleshooting guides, and FAQs
- Any other reasonable duties as assigned by their manager.
What You Bring:
- High school diploma or GED
- Post-secondary education in Information Technology, Computer Science, or related field (or equivalent experience)
- Minimum 2 years of IT support or help desk experience in a corporate environment
- Experience supporting operating systems and common productivity applications
- Knowledge of TCP/IP fundamentals, VPN, and Wi-Fi troubleshooting
- Proficiency with Microsoft Office and Google Workspace
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to explain technical concepts to non-technical users
- Valid driver’s license
Working Conditions
-Due to the nature of our business, this position requires flexibility to work evenings, participate in an on-call rotation, and provide weekend coverage as required. -Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy -Periodic travel may be required.
Why Join Us:
- Competitive compensation package;
- Comprehensive health, dental, and vision benefits;
- Company phone and laptop provided;
- Paid vacation and RRSP matching program;
- Employee and Family Assistance Program (EFAP); and
- Leadership development and industry-specific training and support.
| Restoring more than property Learn More
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
HUMAN RIGHTS STATEMENT
BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.
ACCESSIBILITY STATEMENT (AODA IN ONTARIO)
BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.
About Belfor
BELFOR Property Restoration is the North American leader in integrated disaster recovery and property restoration services. With more than 100 full-service offices in the U.S., we are geographically positioned to respond to almost any disaster – large or small - coast to coast. A proven track record of superior response and unmatched resources has made BELFOR the contractor of choice for damages caused by fire, water, wind or other catastrophes.
BELFOR USA Group is a privately-owned subsidiary of BELFOR Holdings Inc. and operates under the brand name of BELFOR Property Restoration.
Disasters Never Clock Out. Neither Do We. BELFOR people get out of bed at 2:00 a.m. to perform an emergency board-up. BELFOR people often cancel personal plans at the last-minute to service a client. BELFOR people have sacrificed holidays to provide exceptional customer service. These situations happen every single day ... and every single day our people knock it out of the park.
The feeling that we're Restoring More Than Property is one of the best and most fulfilling things that we do.
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Top Benefits
About the role
Keep our teams connected when it matters most. Join BELFOR as an IT Support Specialist.
At BELFOR, we restore more than buildings—we restore peace of mind.
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
About BELFOR
BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. We’re dedicated to restoring properties and rebuilding lives.
Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.
Position Overview
BELFOR is seeking anIT Support Specialistto provide frontline technical support to employees and ensure the reliability of end-user devices, applications, and systems.
This role combines strong customer service with hands-on troubleshooting of hardware, software, and network issues to help keep our teams productive and connected.
What You’ll Do:
- Serve as the first point of contact for IT support via ticketing system, phone, chat, or in-person requests
- Diagnose and resolve hardware, software, and peripheral issues on Windows, Chrome, and mobile devices
- Configure and deploy laptops, desktops, and mobile devices
- Provide technical support and basic training to employees
- Maintain inventory and lifecycle documentation of IT assets
- Manage user accounts, groups, and permissions in Google Workspace
- Support collaboration and productivity tools
- Troubleshoot basic network connectivity including Wi-Fi, VPN, and LAN issues
- Enforce IT security policies including MFA, encryption, and endpoint protection
- Escalate complex issues to senior IT or network teams as required
- Assist with IT projects such as system upgrades, office moves, and new technology rollouts
- Maintain documentation, troubleshooting guides, and FAQs
- Any other reasonable duties as assigned by their manager.
What You Bring:
- High school diploma or GED
- Post-secondary education in Information Technology, Computer Science, or related field (or equivalent experience)
- Minimum 2 years of IT support or help desk experience in a corporate environment
- Experience supporting operating systems and common productivity applications
- Knowledge of TCP/IP fundamentals, VPN, and Wi-Fi troubleshooting
- Proficiency with Microsoft Office and Google Workspace
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to explain technical concepts to non-technical users
- Valid driver’s license
Working Conditions
-Due to the nature of our business, this position requires flexibility to work evenings, participate in an on-call rotation, and provide weekend coverage as required. -Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy -Periodic travel may be required.
Why Join Us:
- Competitive compensation package;
- Comprehensive health, dental, and vision benefits;
- Company phone and laptop provided;
- Paid vacation and RRSP matching program;
- Employee and Family Assistance Program (EFAP); and
- Leadership development and industry-specific training and support.
| Restoring more than property Learn More
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
HUMAN RIGHTS STATEMENT
BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.
ACCESSIBILITY STATEMENT (AODA IN ONTARIO)
BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.
About Belfor
BELFOR Property Restoration is the North American leader in integrated disaster recovery and property restoration services. With more than 100 full-service offices in the U.S., we are geographically positioned to respond to almost any disaster – large or small - coast to coast. A proven track record of superior response and unmatched resources has made BELFOR the contractor of choice for damages caused by fire, water, wind or other catastrophes.
BELFOR USA Group is a privately-owned subsidiary of BELFOR Holdings Inc. and operates under the brand name of BELFOR Property Restoration.
Disasters Never Clock Out. Neither Do We. BELFOR people get out of bed at 2:00 a.m. to perform an emergency board-up. BELFOR people often cancel personal plans at the last-minute to service a client. BELFOR people have sacrificed holidays to provide exceptional customer service. These situations happen every single day ... and every single day our people knock it out of the park.
The feeling that we're Restoring More Than Property is one of the best and most fulfilling things that we do.