Education: College/CEGEP. or equivalent experience. Work setting: Urban area. Construction company. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Quick Books. Spreadsheet. MS Active Directory. Electronic mail. Security and safety: Bondable. Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Standing for extended periods. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Initiative. Dependability. Honesty. Experience: 3 years to less than 5 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits.