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The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

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Job Description:

POSITION SUMMARY: Under the general supervision of the Deputy Chief – EMS Professional Standards, the Superintendent – Logistics manages, coordinates, and oversees key aspects of Paramedic Service logistics operations. This includes supervising Vehicle/Equipment Technicians and managing the logistics processes related to the procurement, storage, distribution, standardization, and preventative maintenance of equipment, medications, controlled substances, uniforms, linens and medical supplies across the Paramedic service.

MAJOR RESPONSIBILITIES:

• Manages the procurement, receipt, secure storage, inventory management, and distribution of medications, medical supplies, and equipment across all EMS stations within the SNEMS jurisdiction, ensuring uninterrupted service and compliance with applicable legislation, Base Hospital requirements, and organizational policy.
• Orders, receives, securely stores, monitors, reconciles, and returns narcotics and other controlled substances in accordance with applicable legislation and SNEMS policies, ensuring enhanced accountability, security, and audit readiness to mitigate the elevated risk associated with controlled medications.
• Ensures medications inventory is secured and managed in accordance with Health Canada requirements and the Controlled Drug and Substances Act.
• Manages the inventory control system for medications, medical equipment, and supplies, ensuring inventory levels are maintained at approved standards across all EMS stations.
• Provides supervisory leadership and accountability for staff during equipment and inventory recalls, independently directing corrective actions, managing risk, and ensuring organizational compliance with all regulatory and safety requirements.
• Oversees the end-to-end uniform program for the service, including ordering, receiving, inventory control, and equitable distribution, ensuring operational readiness, fiscal accountability, and compliance with organizational standards.
• Develops and administers policies and procedures to ensure the efficient, effective, and compliant provision of logistics services.
• Collaborates as a member of the Division’s management team in the planning and implementation of short- and long-range goals and objectives related to logistics, operational readiness, and Professional Standards.
• Develops and implements annual work plans and schedules and takes corrective action to maintain operational standards and service objectives.
• Manages, directs and schedules the assignment of work for Vehicle/Equipment Technicians, ensuring routine inspection, maintenance, cleaning, and readiness of specialized medical equipment and EMS vehicles.
• Coordinates preventative maintenance, inspection, and repair programs for EMS medical equipment and related assets, ensuring equipment functions as intended and meets operational standards.
• Responsible for the preparation, retention and submission of all equipment related information for the tri-annual Ministry of Health Ambulance Service Review.
• Conducts routine inspections of paramedic equipment; performs or coordinates basic repairs as required.
• Manages the issuing, tracking, and maintenance of defibrillators, communications equipment, and other paramedic equipment.
• Assists with the management of service contracts and preventative maintenance programs for equipment and supplies.
• Supervises section staff, including staff development, performance management and review, coaching and mentoring, health and safety, collective agreement administration, discipline, and termination decisions
• Assesses section staffing needs, makes recommendations regarding complement and organizational structure, participates in recruitment processes, and contributes to effective hiring decisions.
• Liaises with vendors, suppliers, service providers, EMS and other Corporate staff to support logistics operations.
• Provides service representation on the Provincial Paramedic Logistics Working Group.
• Participates in the preparation and efficient management of the annual logistics budget, monitoring expenditures and taking corrective action to ensure budget compliance.
• Maintains accurate and complete records in accordance with Corporate policies including documentation related to medication inventories, narcotics stock and returns.
• Oversees the ongoing maintenance, organization and security of all logistics areas.
• Participates in committees, meetings, task forces, work groups, and special projects as directed.
• Acts for the Superintendent – Fleet & Infrastructure Assets as required.
• Performs other related duties as assigned.

QUALIFICATIONS:

Education/Experience:

• Degree in business administration or other related discipline, together with three years’ related experience, including inventory management and basic fleet maintenance; or
• Diploma in business administration or other related discipline, together with five years’ related experience, including inventory management and basic fleet maintenance
• Three years’ supervisory experience
• Knowledge of supply chain management
• Possess a thorough understanding of applicable regulations and relevant acts, legislation, policies and procedures related to logistics, including the management, storage, distribution, and accountability of medications and controlled substances

Skills/Abilities:

• Ability to communicate effectively and concisely, both orally and in writing
• Ability to establish and maintain effective working relationships with Administration, Union executives, superiors, co-workers, employees, and the general public
• Proven ability to function and contribute as an effective team member and to work independently
• Strong leadership skills, including the ability to give direction, motivate, and recognize others; proven ability to share skills and knowledge with others
• Excellent project/time management, analytical/critical thinking, problem-solving, and decision-making skills
• Competent within the meaning of the Occupational Health and Safety Act
• Must possess and maintain a valid Class “G” Ontario Drivers Licence, or equivalent
• Must meet the definition of a competent driver as defined by the Corporation
• Must be proficient in the use of computers and current related software

CONDITIONS OF EMPLOYMENT:

• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
• Must remain a competent driver as defined by the Corporation
• May be required to provide a successful driver’s record (uncertified)

Leadership Competencies:

Competency

Proficiency Level

Proficiency Level Definition

Strategic Approach

3

Understands and aligns current actions with the Corporation’s vision, mission, principles, values, and strategic direction

Political Acumen

3

Understands and uses formal and informal structures/networks

Innovation & Continuous Improvement

3

Encourages ideas to improve the quality of work and implements new approaches

Inspiring, Motivating & Developing

3

Provides encouragement and instruction and shares advice and expertise

Decision Making

3

Makes decisions in situations based on established processes/procedures

Collaboration & Partnerships

3

Develops and maintains positive internal and external relationships

Inclusion & Respect

3

Builds inclusion and respect into service development and delivery

Communication

3

Ensures information is communicated to others who should be kept informed

Business Acumen

3

Operates effectively within business systems processes

Planning, Coordination & Execution

3

Develops plans, monitors, and ensures work goals are achieved

Legislative & Procedural Compliance

3

Complies with the legislative requirements, policies, procedures, and practices

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866