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Product Tester

Best Buyabout 20 hours ago
Brampton, ON
CA$18 - CA$19/hourly
Mid Level
Part-Time

Top Benefits

Competitive compensation and benefits
Employee discounts on the latest tech

About the role

You’ll love it here! We arehiring immediatelyfor aProduct Tester!

As aProduct Tester, you’ll play a key role in assessing, validating, and processing electronic devices within our fast‑paced Geek Squad City environment. You’ll thoroughly test products to determine whether they are defective or operational, ensure units are accurately dispositioned, and help restore devices to a saleable state when applicable. You’ll also support additional technical service duties and contribute to smooth workflow across the department.

##Shift Requirements

  • 7:30 AM to 4:00 PM
  • 6 month contract

##What you’ll do as a Product Tester

###Product Testing & Disposition

  • Test electronic products to accurately determine whether each unit is defective or fully operational.
  • Physically and electronically disposition units to the appropriate next step in the workflow.
  • Remove stored customer information and restore devices to saleable condition when required.
  • Support additional technical service tasks as needed.

###Technical Support & Workflow Assistance

  • Assist with cell phone testing, and repair processes across major brands including Apple, Samsung, and BlackBerry/RIM.
  • Perform testing and wiping of used games and related media.
  • Maintain compliance with privacy regulations, including PIPEDA.

###Material Handling & Operational Duties

  • Safely perform material handling tasks (up to 50 lbs).
  • Support operational projects and additional responsibilities as assigned.
  • Ensure accurate documentation and system updates using tools such as SMARTS, Windows Control software, and Microsoft Office.

##What we’re looking for

  • Minimum 6 months’ experience in a service center or similar technical environment.
  • Minimum 6 months’ experience testing electronics (cell phone testing/repair experience is an asset).
  • Strong knowledge of privacy compliance (PIPEDA).
  • Experience with testing/wiping used games.
  • Technical knowledge in electronics testing, refurbishment, and repair.
  • Ability to work well under pressure with strong attention to detail.
  • Comfortable performing repetitive tasks.
  • Effective verbal and written communication skills.
  • Ability to lift up to 50 lbs consistently.

##Education

  • Grade 12 or equivalent.
  • A Consumer Electronics Diploma or Computer Studies (with electronics focus) is preferred.

##Why you’ll love it here

  • Competitive compensation and benefits.
  • Employee discounts on the latest tech.
  • A fun, inclusive, and supportive team environment.
  • Opportunities to build and grow technical skills.
  • Hands‑on experience in a fast‑paced, dynamic environment.

##Join our amazing team!

We’re looking for passionate, detail‑oriented product testers who thrive in a technical environment and want to make an impact every day at Geek Squad City.

Base pay range

Hourly pay rate: $18.00 - $18.68

Pay may vary by province. Pay listed is for the location advertised.

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

About Best Buy

Retail
10,000+

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.

We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.

We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.

If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.

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