Top Benefits
About the role
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team. As a Director – SAP S4 Operations, you will lead the operational stability, performance, and continuous improvement of SAP platforms supporting critical retail operations.
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Director S/4 Operations. This role can be based out of our offices located in Mississauga; ON, Stellarton, NS; Calgary; AB.
Ready to Make an impact?
As a Director – SAP S4 Operations, You Will
Support of SAP Platforms
Create reporting to proactively understand and communicate overall system health based on metrics derived from the production systems. Improve core metrics through measured targets and objectives, SLA’s and performance. Drive resolution with intensity and accountability to minimize disruptions. Relentless in desire to solve root cause and find ways to optimize and create resiliency where possible. Present to peers and leadership across the business on aspects of production operations. Bridge the gap between technical teams and business teams to ensure extreme clarity on problem statements and issue resolution. Evaluate existing processes and build plans to improve any that can: remove tech debt, reduce production incidents, better system performance, resilience to external events, improve communication. Consistently engage with delivery teams to ensure as the ‘protector of production’ any releases are aligned to the standards and testing validations expected. Understand end to end business processes to inform decisions and priorities. Ability to quickly formulate plans of action to restore operations. Building and refining processes to drive efficiencies in operational and support processes. Ability to analyze timelines, data points, and generate discussion for the purpose of determining root cause of incidents.
SAP Architecture & Platform Management
Lead SAP Architecture, Platform Engineering, or Enterprise Architecture functions. Engage with vendors regularly to ensure accountability and clarity of expectations and performance against SLAs. When not meeting expectations lead and engage in difficult conversations to bring back performance to expectations. Manage strategic partnerships with key business stakeholders, acting as a trusted advisor on technology solutions to drive key business outcomes and communicate strategies that will ensure the stability of programs. Manage the day-to-day operational and project responsibilities of the systems and environment team (Basis). Analyze end-to-end system workflows, dependencies, and contention points to identify improvement opportunities, drive platform optimization, and establish comprehensive system health reporting. Deliver strategies with precision and completeness, proactively addressing stakeholder questions and concerns. Ensure upgrades and patching is accomplished with minimal impact to business stakeholders.
What you have to offer:
10+ years of experience managing large-scale SAP teams in retail or similar industries. Deep expertise in SAP S/4 HANA Retail, SAP CAR, POS integration, and related SAP technologies. Familiarity with SAP ECC, BTP, BW, and SAP QM processes. Proven experience leading SAP Architecture, Platform Engineering, or Enterprise Architecture functions. Proven experience and expertise in 24x7 operations and resiliency-by-design. Strong executive presence with calm and composed leadership during critical incidents. Strong understanding of retail, merchandising, supply chain, and financial processes. Strong problem-solving capability with ability to manage high-pressure situations. Proven ability to lead, coach, and mentor high-performing technology teams. Ability to translate technical detail into executive-level messaging. Strong collaborator with experience managing stakeholders in large matrix organizations. Excellent communication, presentation, and interpersonal skills.
Who We Are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn More About Our Story And Culture
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
Not the right fit? Search for Director S/4 Operations jobs in Mississauga, Ontario, Canada
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
Similar Jobs
Top Benefits
About the role
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team. As a Director – SAP S4 Operations, you will lead the operational stability, performance, and continuous improvement of SAP platforms supporting critical retail operations.
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Director S/4 Operations. This role can be based out of our offices located in Mississauga; ON, Stellarton, NS; Calgary; AB.
Ready to Make an impact?
As a Director – SAP S4 Operations, You Will
Support of SAP Platforms
Create reporting to proactively understand and communicate overall system health based on metrics derived from the production systems. Improve core metrics through measured targets and objectives, SLA’s and performance. Drive resolution with intensity and accountability to minimize disruptions. Relentless in desire to solve root cause and find ways to optimize and create resiliency where possible. Present to peers and leadership across the business on aspects of production operations. Bridge the gap between technical teams and business teams to ensure extreme clarity on problem statements and issue resolution. Evaluate existing processes and build plans to improve any that can: remove tech debt, reduce production incidents, better system performance, resilience to external events, improve communication. Consistently engage with delivery teams to ensure as the ‘protector of production’ any releases are aligned to the standards and testing validations expected. Understand end to end business processes to inform decisions and priorities. Ability to quickly formulate plans of action to restore operations. Building and refining processes to drive efficiencies in operational and support processes. Ability to analyze timelines, data points, and generate discussion for the purpose of determining root cause of incidents.
SAP Architecture & Platform Management
Lead SAP Architecture, Platform Engineering, or Enterprise Architecture functions. Engage with vendors regularly to ensure accountability and clarity of expectations and performance against SLAs. When not meeting expectations lead and engage in difficult conversations to bring back performance to expectations. Manage strategic partnerships with key business stakeholders, acting as a trusted advisor on technology solutions to drive key business outcomes and communicate strategies that will ensure the stability of programs. Manage the day-to-day operational and project responsibilities of the systems and environment team (Basis). Analyze end-to-end system workflows, dependencies, and contention points to identify improvement opportunities, drive platform optimization, and establish comprehensive system health reporting. Deliver strategies with precision and completeness, proactively addressing stakeholder questions and concerns. Ensure upgrades and patching is accomplished with minimal impact to business stakeholders.
What you have to offer:
10+ years of experience managing large-scale SAP teams in retail or similar industries. Deep expertise in SAP S/4 HANA Retail, SAP CAR, POS integration, and related SAP technologies. Familiarity with SAP ECC, BTP, BW, and SAP QM processes. Proven experience leading SAP Architecture, Platform Engineering, or Enterprise Architecture functions. Proven experience and expertise in 24x7 operations and resiliency-by-design. Strong executive presence with calm and composed leadership during critical incidents. Strong understanding of retail, merchandising, supply chain, and financial processes. Strong problem-solving capability with ability to manage high-pressure situations. Proven ability to lead, coach, and mentor high-performing technology teams. Ability to translate technical detail into executive-level messaging. Strong collaborator with experience managing stakeholders in large matrix organizations. Excellent communication, presentation, and interpersonal skills.
Who We Are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn More About Our Story And Culture
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
Not the right fit? Search for Director S/4 Operations jobs in Mississauga, Ontario, Canada
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.