RN CARE COORDINATOR (Job Number: 25005165)

Primary Location**:OntarioClinicalEmployee Type****:**Full-Time

Description:

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Position Summary:

Bayshore is seeking a Registered Nurse to join our amazing team in the role of Care Coordinator. The RN Care Coordinator is responsible for coordination of care and service provision from receipt of referral to discharge. The Care Coordinator will focus clinical expertise with relationship-building skills to ensure high-quality care for clients while fostering and developing key partnerships that support business growth.

Quality and Continuous Improvement:

• Oversees the overall services provided to WSIB funded clients in Ontario
• Foster and develop key relationships with WSIB referral sources and Rehab hospitals
• Primary point of contact for WSIB Nurse Consultants; coordinating the delivery of care to ensure care is integrated within members of the home health care team and communicating as needed with other health care providers in the workers care team

Interdisciplinary Liaison:

• Ensure coordination of care from referral to discharge; including following up on nursing or rehabilitation recommendations with WSIB and other health care providers (ie. Family Physicians) as needed
• Provide clinical oversight to ensure the recommended care plans delivered by personal support workers and nurses are individualized and within best practice
• Provide clinical and quality oversight and guidance to Clinical Leads to ensure there is clear and objective information when a recommendation is made regarding a workers level of care
• Provide clinical oversight and support to Clinical Leads care providers delivering personal support work and nursing services

Education and Professional Development:

• Participate in Case Conferences with the Care Team and WSIB as required

• Case conference for discharge/transition planning as appropriate to ensure safe discharge to home; Care Coordinator will facilitate a coordinated discharge plan with the inpatient team inclusive of arranging any necessary equipment or supplies in collaboration with the WSIB

• Attendance at meetings requested by customers

• Prepares Consultative Nursing Evaluations, Care Re-authorizations Forms and specific insurance documentation as necessary

• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.

Health and Safety:

• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible for notifying immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.

Support Branch Operations:

• Manage branch operations in the absence of senior management when needed.

• Use electronic health records to improve clinical outcomes and practice standards.

• Based on review of a referral and leveraging clinical expertise, engage the most appropriate care providers based on clinical skills/expertise required and ensure consistency of care provider team in order to enhance the quality of experience for the worker

• Additional Tasks: Complete other tasks as requested.

Qualifications:

Education & Training:

• Registered Nurse with a minimum of 3 years experience and current registration with the provincial regulating body.

Experience:

• At least three years of nursing experience; experience in working in a supervisory capacity; demonstrated ability to handle all aspects of human resources; experience in business development preferred.

Needed Skills, Abilities and Requirements:

• Exceptional interpersonal skills and ability to handle difficult situations objectively and consistently;

• Ability to work independently and effectively lead a high performing team;

• Demonstrated team-building skills;

• Excellent report writing, reporting and communication skills;

• Evidence of negative TB status

• Clear criminal background screening, including vulnerable sector search

• Solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation.

• Proven computer technology skills e.g. Microsoft applications, and ability to use virtual meeting forums.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.