Locations: British Columbia

Reporting to: Technical Administration Manager

POSITION OVERVIEW

We are seeking a knowledgeable and motivated individual with a strong technical understanding of commercial insurance to join our team as a Technical Insurance Administrator. The ideal candidate is analytical, detail-oriented, and thrives in a structured, process-driven environment. In this role, you will provide essential technical support for the lifecycle of medium to large commercial accounts, ensuring accuracy and compliance in policy issuance, endorsements, and documentation.

This is a remote opportunity.

RESPONSIBILITIES:

• Perform thorough account clean‑up activities to ensure accurate and up‑to‑date reporting.
• Process invoicing in a timely and accurate manner.
• Prepare and maintain Statements of Values as required.
• Coordinate and manage premium finance documentation and workflows.
• Maintain accurate insurer and broker commission agreements, ensuring all details are current.
• Prepare and issue strata binders in accordance with established guidelines.
• Produce Certificates of Insurance with precision and efficiency.
• Support Binding Authority policy issuance by preparing and processing required documentation.
• Complete processing tasks for the Small Business Team, ensuring smooth and timely workflow.

Additional duties and responsibilities may be added during the course of employment.

REQUIREMENTS:

• Minimum of 2 years’ experience in the insurance industry, with a preference for Commercial Lines experience.
• EPIC experience (preferred).
• Policy Works experience (nice to have).
• Lloyd’s reporting bordereaux experience (nice to have).
• Detail‑oriented with a high level of accuracy in all work.
• Structured, organized, and strong time‑management skills, with the ability to work independently.
• Demonstrated multi‑tasking capability and ability to manage competing priorities.
• Strong problem‑solving ability and critical thinking skills.
• Excellent communication skills, both verbal and written.
• High degree of professionalism and integrity.
• Proven accountability and reliability in the quality and timeliness of work.
• Strong team player with the ability to collaborate and build effective working relationships.
• Commitment to excellent customer service when partnering with underwriters and the commercial team.
• Flexibility and adaptability in fast‑paced environments, with a results‑driven mindset.
• Proficiency in the Microsoft Office Suite.

Navacord is deeply committed to fostering a workplace that embraces diversity, equity, and inclusion. We honour and respect the unique backgrounds, experiences, and perspectives of all individuals. We actively encourage women, Indigenous peoples, members of visible minorities, people with disabilities, and LGBTQ2+ persons to apply.

If you require accommodations during the recruitment process or in the workplace due to a disability or other needs, please let us know. We will work with you to ensure the necessary arrangements are in place to support.

The salary range for this role is $55,000 to $65,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.