About the role
The City of Markham is proud to be recognized for the 5 th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.
Applications are now being accepted for the above position in the Financial Services Department, Corporate Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers) will be given first consideration. To apply, please submit your cover letter and resume online by November 6, 2025. Join us and make a lasting difference! Please note that this position will require on-site work 5 days a week. Job Summary This position is responsible for receiving, recording, and balancing payments for municipal services while providing courteous and efficient service to the public.
Key Duties And Responsibilities
- Receive and process payments for taxes, utilities, licenses, permits, and other municipal fees.
- Issue receipts and maintain accurate cash records and deposit reports.
- Reconcile daily cheque, debit, credit and online payment transactions.
- Respond to inquiries from residents regarding billing, payments, and account balances.
- Maintain confidentiality and ensure compliance with municipal financial policies and procedures.
- Assist with data entry, filing, and other administrative duties as assigned.
Required Skills & Competencies
- High School or equivalent
- A diploma in Business or Accounting would be an asset.
- 1 to 3 years of experience in an office environment, preferably in an accounting function with a customer service component.
- Excellent communication and interpersonal skills
- Good data entry skills
- Ability to perform under pressure
- Organized and attentive to detail
CORE BEHAVIOURS
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier-free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
About City of Markham
Markham, Ontario is one of the most culturally diverse and fast growing cities in the Greater Toronto Region with a population of over 353,000 people. A multiple award-winning municipality celebrating its 220th anniversary, Markham is Canada’s High-Tech Capital anchored by 1,500+ technology companies that generate over 35,000 jobs. Of the 10,400 companies in Markham, there is a high concentration of Canadian head offices located here - including industry leaders such as IBM, Aviva Insurance, AMD, Allstate, The Miller Group, Parsons, Huawei Technologies, MMM Group, Lenovo, GE Energy, Bank of China, Toshiba, J+J, Hyundai and Honda. Defined by its rich heritage, well-planned communities, high quality infrastructure, a talented workforce, and a pro-business environment, Markham’s business community includes outstanding companies and organizations providing globally competitive banking, financing, engineering, design, technical and commercialization services.
For the third consecutive year, we are pleased to be named one of Canada’s Best Employers for 2023 by Forbes and Statista Inc. The City of Markham is ranked in the top three for Government Services.
About the role
The City of Markham is proud to be recognized for the 5 th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.
Applications are now being accepted for the above position in the Financial Services Department, Corporate Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers) will be given first consideration. To apply, please submit your cover letter and resume online by November 6, 2025. Join us and make a lasting difference! Please note that this position will require on-site work 5 days a week. Job Summary This position is responsible for receiving, recording, and balancing payments for municipal services while providing courteous and efficient service to the public.
Key Duties And Responsibilities
- Receive and process payments for taxes, utilities, licenses, permits, and other municipal fees.
- Issue receipts and maintain accurate cash records and deposit reports.
- Reconcile daily cheque, debit, credit and online payment transactions.
- Respond to inquiries from residents regarding billing, payments, and account balances.
- Maintain confidentiality and ensure compliance with municipal financial policies and procedures.
- Assist with data entry, filing, and other administrative duties as assigned.
Required Skills & Competencies
- High School or equivalent
- A diploma in Business or Accounting would be an asset.
- 1 to 3 years of experience in an office environment, preferably in an accounting function with a customer service component.
- Excellent communication and interpersonal skills
- Good data entry skills
- Ability to perform under pressure
- Organized and attentive to detail
CORE BEHAVIOURS
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier-free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
About City of Markham
Markham, Ontario is one of the most culturally diverse and fast growing cities in the Greater Toronto Region with a population of over 353,000 people. A multiple award-winning municipality celebrating its 220th anniversary, Markham is Canada’s High-Tech Capital anchored by 1,500+ technology companies that generate over 35,000 jobs. Of the 10,400 companies in Markham, there is a high concentration of Canadian head offices located here - including industry leaders such as IBM, Aviva Insurance, AMD, Allstate, The Miller Group, Parsons, Huawei Technologies, MMM Group, Lenovo, GE Energy, Bank of China, Toshiba, J+J, Hyundai and Honda. Defined by its rich heritage, well-planned communities, high quality infrastructure, a talented workforce, and a pro-business environment, Markham’s business community includes outstanding companies and organizations providing globally competitive banking, financing, engineering, design, technical and commercialization services.
For the third consecutive year, we are pleased to be named one of Canada’s Best Employers for 2023 by Forbes and Statista Inc. The City of Markham is ranked in the top three for Government Services.