How would you like to join a company where people are at the heart of the projects?

Our Operations team in Quebec is expanding and we are looking for passionate talents to join our adventure!

Being part of the MACH team means joining a team of 450 colleagues who work daily to put their knowledge at the service of their clients and Real Estate.

For 25 years, MACH has been building real estate projects designed to have a structuring, lasting and significant impact on cities and neighborhoods, as well as on the lives of residents, users and visitors. Thus, the company builds each building to create collective values combining beauty, usefulness and responsibility.

In Canada, MACH is one of the largest real estate owners. It is distinguished in particular by a real estate portfolio of more than 45 million square feet, including several jewels of the Quebec urban landscape: the Sun Life building, the CIBC Tower, the Place Victoria tower as well as the Ontario with Allstate Corporate center in Toronto and 100 O’Connor in Ottawa.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!

Based at Place de la Cité and reporting to the Senior Director of Operations, the Administrative Assistant will play a key role in managing tenant accounts by ensuring payment tracking, invoicing, sales reconciliation, tenant communication, as well as administrative support related to leases and collections files.

• Prepare and make daily deposits for received payments
• Apply payments to tenants’ accounts receivable
• Reconcile accounts and those related to gift card sales
• Send account statements to tenants
• Issue non-payment notices and make collection calls and follow-ups with tenants regarding outstanding receivables
• Prepare documentation for problematic accounts and forward them to legal professionals, ensuring follow-up
• Process returned checks and tenant refunds
• Record all receivables-related comments in the collection report
• Maintain an up-to-date list of payment agreements
• Follow up with the property accountant regarding monthly rent invoicing
• Maintain and update the percentage rent tracking table and invoice monthly
• Prepare, review, and coordinate the production of various reports
• Receive and record retailers’ sales and enter them into the system
• Issue various invoices for services rendered to tenants and ensure necessary follow-ups
• Respond to tenants’ inquiries and requests
• Follow up on tenant insurance documents
• Track various documents related to leases
• Scan documents to be filed in client/tenant records, both physical and digital
• Perform any other related duties

Qualifications:

• College diploma in office administration
• CPM or FMP certification (an asset)
• Minimum of three (3) years of experience in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
• Bilingualism required: fluent in both French and English, spoken and written

In addition to joining a dynamic environment, here are the benefits of working at MACH:

• Competitive salary;
• Summer hours;
• Medical and dental insurance;
• RRSP with employer participation;
• Transport costs reimbursed at 100%;
• 6 sick/personal days per year;
• Reimbursement of a sports subscription according to the amount in force;
• Employee Assistance Program (EAP);
• Training and development.

At MACH, we believe that a company’s strength lies in the richness of its differences. We value diversity in all its forms — whether cultural, ethnic, gender-based, age-related, sexual orientation, abilities, background, or perspectives. We are committed to providing an inclusive work environment where everyone can fully contribute to our collective success. This commitment is also reflected in our adherence to ESG principles, integrating sustainable, ethical, and responsible practices into all our actions and decisions.

We thank all applicants in advance for their interest in this position, but only those selected for an interview will be contacted.