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Service Administration Coordinator

Vaughan, Ontario, Canada
$40,000 - $67,000/year
Mid Level
Full-Time

Top Benefits

Competitive Wages
Opportunity To Grow
Training

About the role

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

Responsibilities

Work safely following company policies and guidelines. Attend training as required, including occasional after-hours sessions. Learn and become proficient in our internal software. Support our Service Sales team as needed, including maintaining accurate records and updates in internal systems. Preparing a variety of reports as needed for manager/s. Provide Administration support to the Service group. Learn and participate in service functions including Admin, Dispatch/etc. Maintain Service Fleet Logs. Maintain Apprenticeship Logs. Maintain Service Logs for Service Vehicles/Repairs/Acquisitions. Managing commission worksheets for Sales Staff. Setting up/overseeing Internal Projects. Assist General Manager as required. Perform other duties as assigned.

Qualifications/Skills

1-4 years of experience in a similar role Post secondary education in Business Administration or a related field.

High level of commitment to customer service

Strong Computer skills Excellent problem-solving skills, interpersonal and communication skills Requires a self-motivated team player capable of managing multiple priorities Ability to work both individually and in a team environment Be a self-starter with a focus on contributing and succeeding.

Salary: $40k -$67k

We Offer Competitive wages Opportunity to grow within the company.

Training

Employee recognition awards Top benefits or perks: As a member of HTS Engineering, you’ll enjoy: Company events Incentive trips (meeting yearly sales targets) Comprehensive benefits package, including health, vision, EAP, and dental insurance.

Paid time off

On site parking In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, HTS Engineering is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. HTS encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.

About HTS Engineering - Heat Transfer Solutions

Construction
501-1000

Your success is our success.

With 16 offices in Canada and the United States, full-service HVAC&R equipment distributor HTS has grown significantly since its 1992 founding. The reason? A single focus on creating success for all those involved with cooling and heating decisions – from selection, design and purchase, to installation and maintenance.

Architects, engineers, building owners, general contractors, mechanical contractors and facilities maintenance teams ─ as well as the leading manufacturers we represent ─ routinely turn to HTS for Real Solutions to issues ranging from energy efficiency and environmental issues to building economics and comfort for building occupants.

But more compelling, they turn to HTS because they know we understand their unique viewpoints, needs and concerns and are able to provide insight and manage projects in a way that both the project and the people involved achieve pre-established goals.

Our industry experience spans industrial, institutional, commercial and residential projects of all sizes throughout the US and Canada.

The HTS parts department provides our locations with unparalleled customer service and support for the dozens of manufacturers and hundreds of parts we proudly represent.

Our Departments (vary by location): Custom Equipment Sales Airside Products Group Building Automation FIT Building Service Parts

HTS Partners: Choice Partners

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