JOB INFORMATION

Requisition ID: 12635

Number of Vacancies: 3

Department: Stations

Salary Information: $77,259.00 - $96,587.40

Employment Type: Regular (On-Site)

New or Existing Vacancy: New

Weekly Hours: 35 Off Days: Various Shift: Various

Posted On: February 27, 2026

Last Day to Apply: March 5, 2026

Career Opportunity

Looking for a new and exciting opportunity in the Stations Department? We are looking for several Stations Coordinators to join our team!

Please see TTC Website for full posting.

What You Will Do

The Stations Coordinator plays a key role in supporting multidisciplinary projects and initiatives across the department. This position ensures alignment with departmental goals by coordinating programs and managing assignments with consistency and efficiency. This role is ideal for someone who thrives in a dynamic environment, enjoys collaboration, and is passionate about driving continuous improvement through structured coordination and planning.

Other responsibilities include:

• Assisting with the review of departmental processes and procedures, supporting continuous improvement activities, and helping with emergency preparedness and continuity planning efforts.
• providing administrative support to the Stations Management team.
• Supporting the compliance program as it relates to audits, data analysis, reporting and implementation of corrective actions to ensure inclusion into Quality Management System.
• Tracking daily attendance for CSAs and Station Supervisors and generating reports on absenteeism, lateness and other pattern absences.
• Coordinating, identifying training needs, scheduling training and reviewing training plans.
• Scheduling work assignments maximizing the use of available resources and effectively assigning Supervisory staff.
• Preparing written performance appraisals, with appropriate counselling where required, of unionized and Station Supervisors.
• Ensuring strict adherence to TTC policies, government legislation and regulations through regular and timely communications, coaching and counselling.
• Collecting, analyzing, tracking and reporting on Key Performance Indicators (KPI) and other metrics to support monthly reporting, dashboards and presentations.
• Conducting extensive analysis and engaging in stakeholder consultations in support of preparing business cases.
• Monitoring and reviewing all Customer Service Communications (CSC), document control systems and content management systems.
• Preparing and submitting payment related files and records to payroll.
• Administering work and vacation selections and detailing work assignments to section staff.
• Maintain departmental plans to ensure continual improvement and/or continuity of operations consistent with all policies and/or procedures.
• Ensure that various administrative tasks are carried out in a timely manner by support staff.
• Maintain and monitor section files and records on incidents, discipline, performance and attendance.
• Inspect work locations, and conduct weekly station visits, communicating with supervisory personnel and unionized employees and tracking Safety Talks for the section.
• Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

What Skills Do You Bring?

• Apply analytical skills
• Communicate in a variety of mediums
• Create, document, and manage information and records
• Maintain documentation and historical records
• Plan and organize activities / projects to meet section and organizational goals
• Use office technology, software and applications
• Understand and apply administrative policies, processes, and procedures

What Qualifications Do You Bring?

• A completed University Degree or College Diploma in a related discipline or a combination of education, training and experience deemed to be equivalent.
• Several years of related and progressively responsible supervisory experience is considered an asset.
• Demonstrated ability to effectively coach and motivate staff to ensure sectional objectives are met with due regard for quality, quantity, effectiveness and deadlines.
• Comprehensive knowledge of business administration, business practices and procedures.
• knowledge of budgetary and financial principles and fiscal policies.
• Ability to rapidly acquire knowledge of policies, legislation and initiatives impacting employees and work practices of the Station Operations section.
• Good knowledge of the Collective Agreement, Occupational Health & Safety Act, Human Rights Code, etc.
• Working knowledge of computers and computerized applications (e.g. Word, Excel, database maintenance, Internet, etc.). Ability to create dashboards, presentations etc.
• Ability to take independent action when coping with problems, changing situations and emergencies.
• Demonstrated ability to perform effectively in high-pressure environments, maintaining focus and delivering results under demanding conditions.
• Ability to meet targets, objectives, tasks and follow-up to ensure objectives are achieved.
• Ability to track multiple projects and make sound business decisions in a timely fashion.
• Sound judgement; highly developed management, organizational, interpersonal, oral and written communication skills; excellent analytical and problem-solving skills.
• Demonstrated the ability to deal with complex issues and maintain effective working relationships.
• Ability to prepare and interpret reports, recognize problems and evaluate solutions.
• Must have, or rapidly acquire, a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

• The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
• All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
• During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
• You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.