About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!

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For more information, visit www.symcor.ca

The Opportunity: Technical Lead, Development is a senior technical position, responsible for planning and leading technical aspects of solution delivery and supporting the strategic initiatives. This role provides support and helps facilitate the design, development, implementation and maintenance of the applications developed for our clients. This role will also be responsible for the mentoring of developers. This will include working closely with peers in areas of opportunities, identification and enforcement of best practices, and liaising with other Symcor teams to drive delivery.

This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.

About The Role:

• Lead team through the Analysis & Design Phase of initiatives.
• Diagnose and resolve complex issues throughout the entire portfolio of products utilized by our strategic customers including but not limited to data transformations, third party service integrations, and front and backend technologies.
• Drive how we manage and maintain implemented solutions within a highly collaborative department.
• Lead sessions with the team to design new system components.
• Identify efficient solutions to complex requirements.
• Liaise with subject matter experts, development team, implementation support and production support staff to define technical specifications.
• Verify that architectures and designs specifications have been correctly converted into running code.
• Ensure that automated tests demonstrate correctness.
• Work with Peers, Support and Customers to diagnose challenges and issues with the product/service.
• Contribute fresh, new ideas during developer meetings and other brainstorming sessions.
• Address product defects with the team and help develop regressions tests.
• Work on strategic assignments that improve overall operations of the team, for resourcing needs, timelines to complete short- and long-term projects as well as daily operational tasks.
• Work with project managers to identify and capture resource requirements.
• Collaborate with business/technical partners on product feature set and technical roadmaps.
• Contribute to backlog grooming sessions for supported products/lines of service.
• Attend Statement of Work sessions to review new items from the Front Office and provide development estimates/notional timelines.
• Work with Service Leads/platform architects to review platform health and identify opportunities for improving platform stability.
• Review Incident and Problem Record trends and ensure resolutions are prioritized for action and deployment.
• Review platform risks and currency to ensure strategies are created and executed to keep all platforms running on supported software.
• Work with the staff to identify skill gaps and establish a plan to strengthen that skill.
• Establish yourself as a subject matter expert within your peer group.
• Facilitate learning sessions with the team.
• Aid in the development of developers’ career growth through mentorship.

What You Need to Succeed: Education:

• 4-year degree (preferably in Computer Science, IT, Engineering, Mathematics, or similar)

Experience:

• 3+ years leading teams as a technical lead.

Skill requirements:

• Expertise with technologies/applications utilized by the Solution Delivery team.
• Expertise with both relational and non-relational database
• Expertise on common development stacks (Java, .NET, Node.js, React)
• Fluent and current in HTML5, CSS and JavaScript frameworks
• Excellent communication and interpersonal skills
• A problem solver with a keen eye for detail
• A desire to work at a large financial firm and ability to increase your financial knowledge.
• Able to engage yourself in a project and enjoy the challenges and processes involved.
• Flexible, eager, ambitious, and adaptable to change.
• Knowledge of operating systems (Microsoft, Unix, Linux)
• Project Management Methodologies: Agile (Scrum), Test Driven Development, Waterfall
• Strong knowledge of software development life cycle
• Passion for technology
• Good understanding of modern cloud platforms (Azure, AWS)

What’s In It For You At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.