Sales Associate (Full-Time) - King of Prussia Mall, King of Prussia, PA
About the role
DTLR, Inc.about 14 hours ago
King, Ontario
Mid Level
full_time
About the role
Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
Our employees are key to our success. Position Summary The Full-Time Associate is responsible for assisting the store management team with daily store operational functions which include providing excellent customer service, driving sales, merchandising, and handling other responsibilities as assigned by management. All related activities are expected to be performed in a professional, courteous, reliable, and results-oriented manner.
Essential Duties And Responsibilities
- Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner. Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs.
- Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
- Assists with shipments, merchandising, restocking, and pricing.
- Maintains and presents a positive, enthusiastic attitude toward job and company.
- Complies with and enforces all company policies.
- Embraces service training and product programs.
- Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft. Follows loss prevention policies and security procedures.
- Enforces and follows proper point of sale procedures. Balances all money taken in during assignment and works with store management to investigate discrepancies.
- Keeps management informed of important developments, potential problems and related information necessary for effective management.
- Helps maintain a neat and orderly sales environment.
- Performs other duties as may be assigned.
- A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours.
Qualifications To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education And/or Experience
- Previous work experience in retail or customer service is preferred, but not necessary.
- High school diploma or equivalent preferred.
Skills And Knowledge Requirements
- Work requires an excellent command of the English language to effectively communicate with management, customers and other employees.
- Demonstrated leadership and the ability to work under minimum supervision. Must be able to take charge of the store when necessary.
- Open availability and flexibility to meet customer demand and the needs of the business.
- Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting.
- Has a proven track record in building and working as part of a team, demonstrated ability to handle responsibility, and an understanding of the needs of the street lifestyle customer.
- Willing to work in multiple stores in the assigned district.
Physical Requirements
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- The incumbent must be able to work in a fast-paced environment.
- Must have reliable transportation
General Information The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About DTLR, Inc.
Retail Apparel and Fashion
1001-5000
DTLR/VILLA is one of the country's most successful lifestyle retailers with over 250 stores in 19 states. In fusing together our passion for fashion, entertainment, sports, and community empowerment, there is no doubt we run the streets.
In the fall of 2017, DTLR Inc. joined forces with the lifestyle retailer Sneaker Villa Inc. to form one of the nation's largest fashion chains. As we accelerate our growth, you can look forward to DTLR/VILLA continuing to bring you the hottest and latest fashions provided by top apparel and footwear brands like NIKE, JORDAN, ADIDAS, LEVIS, TIMBERLAND, UGG, NORTH FACE, CHAMPION, THE BILLIONAIRE BOYS, TOMMY HILFIGER, ETHIKA, PUMA, FILA, NEW ERA CAP, and MITCHELL & NESS. Make no mistake: now, "Better Together," we are the PLUG for young, trendsetting multicultural audiences.
About DTLR, Inc
We are a fast growing, lifestyle retailer of street-inspired footwear, apparel and accessories. Our stores offer a distinctive, high energy shopping experience and are designed to look and feel like independent, locally-managed specialty stores. We believe we are uniquely positioned due to our constantly evolving merchandise assortment, wide selection of desirable brands, energized sales associates, music-inspired retail atmosphere and strong connections with local communities in which we operate. Our differentiated business model and community-centric culture reinforce our authentic brand image and position us a leading destination retailer of street inspired fashion footwear, apparel and accessories. As a result, we believe the DTLR brand, which is characterized by our trademarked motto “Your Fashion…Your Lifestyle!”, is well recognized and generates loyalty and preference among our core consumers. We currently operate over 250 stores in 21 states and Washington D.C. We also sell products through our e-commerce website, DTLR.com
We provide a one-stop shopping experience that addresses our consumers’ desire to dress “from the shoe up.” We offer regular releases of limited-availability merchandise from Nike and Brand Jordan as well as merchandise from other sought after brands. We are constantly looking for the newest freshest gear and believe our distinctive product offering appeals to a broader consumer group inspired by lifestyle.
We utilize an innovative, neighborhood-based approach to building brand awareness, consumer loyalty and authenticity. Our primary marketing programs target our consumers where they live, work and play. These measures include employing street teams at hundreds of social events per year, partnering with top club and radio DJ personalities, hosting in-store appearances by popular music artists and sponsoring local events. We strive to be a good corporate citizen and assert a positive influence on the neighborhoods in which we operate. We often contribute resources to help the development of local communities, and our employees are motivated and encouraged to participate in community service. In addition, we sponsor book clubs at local schools and community sports camps, as well as host our trademarked Basketball Buc$ and Homeroom Huddle programs.
Additionally we raise money and donations for charitable organizations such as Sole4Souls and St. Jude’s. We believe our values-based approach resonates with our employees and generates substantial goodwill with local communities and our consumers, to find out more about how you can help us help other please contact your local store or any of our toll fee hotlines.
Sales Associate (Full-Time) - King of Prussia Mall, King of Prussia, PA
About the role
DTLR, Inc.about 14 hours ago
King, Ontario
Mid Level
full_time
About the role
Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
Our employees are key to our success. Position Summary The Full-Time Associate is responsible for assisting the store management team with daily store operational functions which include providing excellent customer service, driving sales, merchandising, and handling other responsibilities as assigned by management. All related activities are expected to be performed in a professional, courteous, reliable, and results-oriented manner.
Essential Duties And Responsibilities
- Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner. Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs.
- Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
- Assists with shipments, merchandising, restocking, and pricing.
- Maintains and presents a positive, enthusiastic attitude toward job and company.
- Complies with and enforces all company policies.
- Embraces service training and product programs.
- Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft. Follows loss prevention policies and security procedures.
- Enforces and follows proper point of sale procedures. Balances all money taken in during assignment and works with store management to investigate discrepancies.
- Keeps management informed of important developments, potential problems and related information necessary for effective management.
- Helps maintain a neat and orderly sales environment.
- Performs other duties as may be assigned.
- A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours.
Qualifications To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education And/or Experience
- Previous work experience in retail or customer service is preferred, but not necessary.
- High school diploma or equivalent preferred.
Skills And Knowledge Requirements
- Work requires an excellent command of the English language to effectively communicate with management, customers and other employees.
- Demonstrated leadership and the ability to work under minimum supervision. Must be able to take charge of the store when necessary.
- Open availability and flexibility to meet customer demand and the needs of the business.
- Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting.
- Has a proven track record in building and working as part of a team, demonstrated ability to handle responsibility, and an understanding of the needs of the street lifestyle customer.
- Willing to work in multiple stores in the assigned district.
Physical Requirements
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- The incumbent must be able to work in a fast-paced environment.
- Must have reliable transportation
General Information The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About DTLR, Inc.
Retail Apparel and Fashion
1001-5000
DTLR/VILLA is one of the country's most successful lifestyle retailers with over 250 stores in 19 states. In fusing together our passion for fashion, entertainment, sports, and community empowerment, there is no doubt we run the streets.
In the fall of 2017, DTLR Inc. joined forces with the lifestyle retailer Sneaker Villa Inc. to form one of the nation's largest fashion chains. As we accelerate our growth, you can look forward to DTLR/VILLA continuing to bring you the hottest and latest fashions provided by top apparel and footwear brands like NIKE, JORDAN, ADIDAS, LEVIS, TIMBERLAND, UGG, NORTH FACE, CHAMPION, THE BILLIONAIRE BOYS, TOMMY HILFIGER, ETHIKA, PUMA, FILA, NEW ERA CAP, and MITCHELL & NESS. Make no mistake: now, "Better Together," we are the PLUG for young, trendsetting multicultural audiences.
About DTLR, Inc
We are a fast growing, lifestyle retailer of street-inspired footwear, apparel and accessories. Our stores offer a distinctive, high energy shopping experience and are designed to look and feel like independent, locally-managed specialty stores. We believe we are uniquely positioned due to our constantly evolving merchandise assortment, wide selection of desirable brands, energized sales associates, music-inspired retail atmosphere and strong connections with local communities in which we operate. Our differentiated business model and community-centric culture reinforce our authentic brand image and position us a leading destination retailer of street inspired fashion footwear, apparel and accessories. As a result, we believe the DTLR brand, which is characterized by our trademarked motto “Your Fashion…Your Lifestyle!”, is well recognized and generates loyalty and preference among our core consumers. We currently operate over 250 stores in 21 states and Washington D.C. We also sell products through our e-commerce website, DTLR.com
We provide a one-stop shopping experience that addresses our consumers’ desire to dress “from the shoe up.” We offer regular releases of limited-availability merchandise from Nike and Brand Jordan as well as merchandise from other sought after brands. We are constantly looking for the newest freshest gear and believe our distinctive product offering appeals to a broader consumer group inspired by lifestyle.
We utilize an innovative, neighborhood-based approach to building brand awareness, consumer loyalty and authenticity. Our primary marketing programs target our consumers where they live, work and play. These measures include employing street teams at hundreds of social events per year, partnering with top club and radio DJ personalities, hosting in-store appearances by popular music artists and sponsoring local events. We strive to be a good corporate citizen and assert a positive influence on the neighborhoods in which we operate. We often contribute resources to help the development of local communities, and our employees are motivated and encouraged to participate in community service. In addition, we sponsor book clubs at local schools and community sports camps, as well as host our trademarked Basketball Buc$ and Homeroom Huddle programs.
Additionally we raise money and donations for charitable organizations such as Sole4Souls and St. Jude’s. We believe our values-based approach resonates with our employees and generates substantial goodwill with local communities and our consumers, to find out more about how you can help us help other please contact your local store or any of our toll fee hotlines.