Yukon Hospital Corporation (YHC) delivers acute care services across three hospital facilities in the Yukon, including Whitehorse General Hospital, Dawson City Community Hospital, and Watson Lake Community Hospital. Together, these sites provide 24/7 emergency care, inpatient and outpatient services, surgical programs, and specialized clinical services to Yukoners, residents of northern British Columbia, and visitors to the territory.

At YHC, technology plays a critical role in supporting safe, reliable patient care. Our Information Systems team is responsible for the core digital and communications infrastructure that clinicians and staff rely on every day — from enterprise networks and telephony to servers, storage, and end-user computing.

We offer a collaborative, professional environment where technical expertise is valued, decisions matter, and infrastructure reliability has a direct impact on patient outcomes. Working at YHC also means being part of a close-knit healthcare community in one of Canada’s most unique and rewarding northern settings.

About the Role

Reporting to the Manager, Information Systems, the Network Analyst provides advanced-level planning, maintenance and hardware support for the technical infrastructure (Switching, Routing, Wireless and Server platforms, EMC storage technology, Microsoft and VMWare environments) and telephone systems. Provides end user support for physical and virtual desktop workstation operating systems and standard desktop software. The focus of this position is managing IT technical infrastructure, as opposed to application-level support of clinical systems software.

Term Full-Time Position – (1.0 FTE) - Anticipatory Permanent

February 2, 2026 - December 15, 2027

This position is at the L08 level with an hourly pay range of $41.30 to $52.25 (PSAC Bargaining Unit)

Responsibilities

• Extensive knowledge of networked computer systems, equipment, and peripherals;
• Strong understanding of Microsoft enterprise system management and administration;
• Proficient in assembling, installing, and testing a wide range of IT and network hardware;
• Demonstrated project management skills, with experience leading complex IT initiatives;
• Ability to manage enterprise-scale corporate networks, ideally within a healthcare environment;
• In-depth experience with: Virtualization technologies; Windows operating systems; TCP/IP networking;
• Experience managing modern telephony systems, including cabling, switches, and ongoing maintenance;
• Proven ability to manage multiple priorities and respond to direction from various stakeholders;
• Demonstrated history of maintaining up-to-date technical knowledge; recognized as a subject matter expert for information and telephone systems;
• Strong analytical and problem-solving skills; able to assess issues quickly and implement effective solutions;
• Well-developed organizational skills with the ability to work with minimum supervision;
• Excellent interpersonal and communication skills; effective team collaborator;
• Ability to train and support clients in adopting new technologies;
• Proficient in conducting research and producing clear, concise documentation and reports;
• Cross-cultural awareness and sensitivity.

Qualifications

• Completion of a post-secondary diploma or degree in Information Systems, Communication Systems, or a related field (minimum two years);
• Experience implementing and supporting enterprise-scale IT infrastructure, preferably in a healthcare environment;
• Fortinet Certified Professional certification at minimum;
• Familiarity with Cisco telephony systems is desired;
• Microsoft Certified Systems Engineer (MCSE) designation is desired;
• Experience managing the technical operations of MEDITECH systems is considered an asset;
• Experience working effectively in cross-cultural environments is considered an asset.

Required Skills

• Extensive knowledge of networked computer systems, equipment, and peripherals;
• Strong understanding of Microsoft enterprise system management and administration;
• Proficient in assembling, installing, and testing a wide range of IT and network hardware;
• Demonstrated project management skills, with experience leading complex IT initiatives;
• Ability to manage enterprise-scale corporate networks, ideally within a healthcare environment;
• In-depth experience with: Virtualization technologies; Windows operating systems; TCP/IP networking;
• Experience managing modern telephony systems, including cabling, switches, and ongoing maintenance;
• Proven ability to manage multiple priorities and respond to direction from various stakeholders;
• Demonstrated history of maintaining up-to-date technical knowledge; recognized as a subject matter expert for information and telephone systems;
• Strong analytical and problem-solving skills; able to assess issues quickly and implement effective solutions;
• Well-developed organizational skills with the ability to work with minimum supervision;
• Excellent interpersonal and communication skills; effective team collaborator;
• Ability to train and support clients in adopting new technologies;
• Proficient in conducting research and producing clear, concise documentation and reports;
• Cross-cultural awareness and sensitivity.

Preferred Skills

• Familiarity with Cisco telephony systems is desired;
• Microsoft Certified Systems Engineer (MCSE) designation is desired;
• Experience managing the technical operations of MEDITECH systems is considered an asset;
• Experience working effectively in cross-cultural environments is considered an asset.

Pay range and compensation package

• Yukon Bonus
• Generous Vacation Time
• Comprehensive Benefits Package
• Pension Plan
• Relocation Allowance
• On-site Gym
• Free Parking

Closing Date: 4:00pm December 23, 2025