Google Cloud Advisor - Operation Support (L1 and L2)
Verified
Hybrid
Montreal, QC
Mid Level
Full-time
Top Benefits
Financial rewards program
Employee Share Purchase Plan (match 50% of net shares purchased)
Flex pension and benefits package with virtual healthcare
About the role
About the role
We are looking for a highly motivated and experienced Google Cloud Advisor - Operation Support (L1 and L2) to join our dynamic team.
In this role, you will be responsible for managing and optimizing our cloud infrastructure on Google Cloud Platform (GCP). You will work closely with development, security, and IT operations teams to ensure the seamless deployment, monitoring, and maintenance of our cloud‑based applications and services.
Key Responsibilities:
- Infrastructure Management: Deploy, configure, and manage cloud resources on GCP, including virtual machines, storage, databases, and networking components.
- Automation and Scripting: Develop and maintain automation scripts using tools like Terraform, Ansible, and Google Cloud Deployment Manager to streamline and automate repetitive tasks.
- Monitoring and Performance Optimization: Integrate google cloud into existing Monitoring platform, leverage appropriate tools to ensure health and performance of cloud infrastructure, and optimize resources for cost and performance.
- Incident Management: Respond to incidents, troubleshoot issues, and perform root cause analysis to prevent future occurrences. Implement and maintain disaster recovery and backup solutions.
- Security and Compliance: Ensure cloud infrastructure complies with security best practices and regulatory requirements. Implement and manage IAM policies, firewalls, and encryption.
- Collaboration: Work closely with development, IT teams and security to design and implement scalable and reliable cloud‑based solutions. Provide guidance and support for cloud deployments and best practices.
- Documentation: Maintain comprehensive documentation of cloud infrastructure, processes, and procedures. Provide training and knowledge sharing to team members and stakeholders.
- On‑Call Support: Willingness and ability to participate in a rotating on‑call schedule to provide 24/7 support for cloud infrastructure.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in cloud operations, with a focus on Google Cloud Platform (GCP).
- Experience with Terraform and GIT and familiarity with CI/CD pipelines and tools.
- Proficiency with GCP services such as Compute Engine, App Engine, Cloud Storage, BigQuery, Cloud SQL, Kubernetes Engine, VPC (Load balancing, NAT, Firewall), Cloud Run, API Management, Cloud CLI and Cloud Identity.
- Experience with CCaaS is an asset.
- Experience in troubleshooting cloud networking.
- Debugging traffic issues and understanding how traffic flows in the cloud environment.
- Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
- Experience with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Prometheus, Grafana, and ELK stack.
- Experience with multi‑cloud environments (e.g., AWS, Azure).
- Knowledge of DevSecOps practices and tools.
- Familiarity with agile methodologies and project management tools like Jira and Confluence.
- Strong incident management skills, including the ability to quickly assess and resolve critical issues, communicate effectively with stakeholders, and document incident responses and resolutions.
- Google Cloud Associate is an asset.
- For candidates located in Quebec, bilingualism is required.
- No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
(Additional equity‑deserved group statements omitted for brev )Learn more about our recruitment process and your candidate journey here.
About Intact
Insurance
10,000+
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work.
Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise.
Google Cloud Advisor - Operation Support (L1 and L2)
Verified
Hybrid
Montreal, QC
Mid Level
Full-time
Top Benefits
Financial rewards program
Employee Share Purchase Plan (match 50% of net shares purchased)
Flex pension and benefits package with virtual healthcare
About the role
About the role
We are looking for a highly motivated and experienced Google Cloud Advisor - Operation Support (L1 and L2) to join our dynamic team.
In this role, you will be responsible for managing and optimizing our cloud infrastructure on Google Cloud Platform (GCP). You will work closely with development, security, and IT operations teams to ensure the seamless deployment, monitoring, and maintenance of our cloud‑based applications and services.
Key Responsibilities:
- Infrastructure Management: Deploy, configure, and manage cloud resources on GCP, including virtual machines, storage, databases, and networking components.
- Automation and Scripting: Develop and maintain automation scripts using tools like Terraform, Ansible, and Google Cloud Deployment Manager to streamline and automate repetitive tasks.
- Monitoring and Performance Optimization: Integrate google cloud into existing Monitoring platform, leverage appropriate tools to ensure health and performance of cloud infrastructure, and optimize resources for cost and performance.
- Incident Management: Respond to incidents, troubleshoot issues, and perform root cause analysis to prevent future occurrences. Implement and maintain disaster recovery and backup solutions.
- Security and Compliance: Ensure cloud infrastructure complies with security best practices and regulatory requirements. Implement and manage IAM policies, firewalls, and encryption.
- Collaboration: Work closely with development, IT teams and security to design and implement scalable and reliable cloud‑based solutions. Provide guidance and support for cloud deployments and best practices.
- Documentation: Maintain comprehensive documentation of cloud infrastructure, processes, and procedures. Provide training and knowledge sharing to team members and stakeholders.
- On‑Call Support: Willingness and ability to participate in a rotating on‑call schedule to provide 24/7 support for cloud infrastructure.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in cloud operations, with a focus on Google Cloud Platform (GCP).
- Experience with Terraform and GIT and familiarity with CI/CD pipelines and tools.
- Proficiency with GCP services such as Compute Engine, App Engine, Cloud Storage, BigQuery, Cloud SQL, Kubernetes Engine, VPC (Load balancing, NAT, Firewall), Cloud Run, API Management, Cloud CLI and Cloud Identity.
- Experience with CCaaS is an asset.
- Experience in troubleshooting cloud networking.
- Debugging traffic issues and understanding how traffic flows in the cloud environment.
- Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
- Experience with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Prometheus, Grafana, and ELK stack.
- Experience with multi‑cloud environments (e.g., AWS, Azure).
- Knowledge of DevSecOps practices and tools.
- Familiarity with agile methodologies and project management tools like Jira and Confluence.
- Strong incident management skills, including the ability to quickly assess and resolve critical issues, communicate effectively with stakeholders, and document incident responses and resolutions.
- Google Cloud Associate is an asset.
- For candidates located in Quebec, bilingualism is required.
- No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
(Additional equity‑deserved group statements omitted for brev )Learn more about our recruitment process and your candidate journey here.
About Intact
Insurance
10,000+
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work.
Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise.