Learning & Development Coordinator

Location:

505 Miller Avenue, Markham, Ontario

Position Type

Permanent Full-Time

Reporting To

Senior Manager, People and Culture

Start Date

Immediately

Hours

Monday to Friday, 8:00am to 4:30pm

Compensation

$65,000-75,000 per annum

Summary

Reporting to the Senior Manager, People & Culture, the Learning & Development Coordinator is primarily responsible for providing prompt, accurate, and confidential services and support to the L&D team and MWS employees. This includes the daily administration of all Learning & Development functions across the organization, supporting the business partners in successful execution of L&D policies, projects, and programs.

Responsibilities

Assist in coordination and administration of organizational development (OD) programs such as performance management, career path planning, organizational learning plans, orientation, onboarding and offboarding. Maintain tracking of organization compliance with L&D and OD programs. Coordinate training schedules, book venues, and arrange necessary equipment or materials. Serve as the point of contact for OD & L&D program-related inquiries and communicate with trainers, participants, and other stakeholders. Conduct in-person and virtual new-hire orientations as part of the onboarding process. Maintain records of programs, participation, certifications, and compliance with OD programs. Assist in identifying training needs by collecting and analyzing data from performance reviews, surveys, and feedback. Ensure that training materials, handouts, and online content are updated and accurate. Monitor and track expenses related to programs and ensure they stay within budget. Assist in the procurement of materials and resources. Handle participant registrations, confirmations, and cancellations. Aid participants/learners before, during, and after training sessions. Ensure that technology used in training (e.g., video conferencing tools) functions smoothly. Distribute and collect feedback surveys from participants to assess the effectiveness of training programs. Analyze feedback and make recommendations for improvements based on participant responses. Provide support to the L&D team, assist with projects and administrative tasks as needed. Handle tactical administration, including manual training participation logs, completion tracking, and employee record maintenance. Coordinate end-to-end program scheduling, calendar distribution, room/venue bookings, and technical logistics. Process and track vendor invoicing, monitor training expenditures, and maintain department inventory to keep daily operations running smoothly.

Competencies & Qualifications

Undergraduate degree in Human Resources or related field. Working towards, or desire to obtain a CHRP, an asset. Two (2) years’ experience in an administrative role, HR experience is an asset. Excellent skills in MS Office: Word, Excel, PowerPoint, Visio. Demonstrates a high-level of self-direction, initiative, and teamwork. Detail-oriented and strong analytical and problem-solving skills. Self-starter who is able to take ownership of their role. Excellent organizational skills with the ability to coordinate deadlines on several projects. Enthusiastic and eager to drive new initiatives. Ability to travel - holding a valid driver’s license and access to a vehicle, as needed. Posting closing date: This posting will remain active until it has been filled. This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position. We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you. Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons. We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts. Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.