Dietary Aide

Job Number: 4005
Job Type: Temporary Part-Time
Vacancy Reason: Backfill
Temp Contract Length: Up to 3 months
Location: 247 Franklin St N - Sunnyside Home
Number of Positions: 1
Division: Community Services
Hours of Work: 16.5 hours biweekly, 1530-1930, 1630-1930

• Week 1: Mon, Tues, Sat

• Week 2: Sun, Mon

Union: Unifor 1106
Grade: Unifor 1106 Grade 002
Salary Range: $24.02 - $25.49 per hour
Posting Date: February 5, 2026 @ 12:00 AM
Closing Date: February 12, 2026 @ 11:59 PM

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Portions food, assists cooks, serves customers, stocks supply carts, counts supplies, assists with large catering functions, sets/clears tables, and cleans and sanitize dishes, equipment, and facilities.

Works as part of a multi-disciplinary team to create a caring, person-centred, homelike environment where residents feel listened to and cared about.

Duties/Responsibilities

• Portions entrees, soup, cereal, beverages, and desserts for staff, outreach programs, and other meal services.
• Clears tables, disassembles trays, and places soiled dishes in rack and sends through the dishwasher.
• Cleans and sanitizes tables, tray wagons, and delivery carts.
• Cleans and sanitizes equipment (e.g., juice dispensers, coffee urns, teapots, convection ovens, steam tables, walk-in refrigerators) per cleaning assignments on daily worksheets.
• Transports food, dishes, and other supplies required for special activities, outreach programs, and meetings to appropriate locations.
• Transports supply carts to and from the central kitchen to serving sites.
• Monitors and reports to supervisor on supply needs for bulk food carts and cafés, and orders supplies from main kitchen.
• Prepares pureed and minced soup, desserts, snacks, and beverages.
• Prepares daily supply carts for each kitchenette and program areas/outreach per production and order forms.
• Prepares supplies for catering and special functions following requisitions and serves meals.
• Serves customers purchasing meals in the café and cafeteria dining room (e.g., staff, visitors, residents). Operates a cash register in the café and maintains a daily cash float.
• Operates and maintains kitchen and food preparation equipment appropriately and in good working condition. Contacts Facilities for repairs. Reports safety issues/risks immediately and takes appropriate action.
• Interacts with staff, residents, families, and visitors to respond to general questions, discuss operational needs/logistics, and request supplies or services. Contacts appropriate staff for assistance as needed.
• Keeps knowledge current through in-service training and communications.
• Demonstrates/explains work procedures to help train volunteers and/or new staff as directed.
• Participates in team meetings and provides input to improve work procedures.
• Participates in internal audits and inspections as required.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of reading, writing, math, food preparation skills, and safe food handling practices, acquired through a Grade 12 education, completion/enrollment in a food services program (e.g., food service worker certificate, cook certificate, food and nutrition diploma), plus related experience.
• Must hold a current Safe Food Handling Certificate.
• Must have a tuberculosis (TB) test and required immunization(s).
• Knowledge of and ability to comply with policies, procedures, guidelines, and related legislation (e.g., privacy, health and safety).
• Ability to follow written and verbal instructions in English.
• Ability to demonstrate compassion, validate emotions, support dignity, and promote understanding of those who we serve.
• Communication and interpersonal skills to respond pleasantly and professionally to demands; demonstrate a customer care/service approach; communicate effectively with staff, residents, and families; and participate as an effective team member.
• Ability to read menu modifications (instructions for special diets), policies and procedures manuals, and work assignment sheets. Ability to write notes, audit forms, tuck shop orders, requisitions, and temperature survey sheets.
• Ability to work shifts, weekend hours, and statutory holidays as scheduled.
• Must provide an acceptable vulnerable sector police check.
• Ability to support and demonstrate the Region’s values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).