Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What You’ll Be Doing
As a Business Analyst you will be a member of the Project Delivery team within CIBC's Canadian Banking Wealth Management (WM) group. This role requires a high level of interactions with CIBC Wealth Management groups and with the management teams that also includes Operations and Technology, Compliance, Legal, Business Risk, Audit departments, vendors and software development groups.
At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week and fourth Friday of each month, on-site, while other days will be remote.
How You’ll Succeed
-**Documenting -**Work closely with business partners to gather complex business requirements, facilitate solution design discussions to ensure you meet project needs, create process flows. Document all artifacts of the requirement management process, business process models use-cases, functional and non-functional requirements, process flows, data elements, business designs, etc. Obtain signoff for all Requirement Management deliverables. -**Project Management -**Manage assigned work packages against timelines and within scope and budget; make recommendations on corrective actions if work package deliverables are in jeopardy. Actively manage client expectations on the work package and the project overall where supporting in a PM capacity. -Solution Design- Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance. -Continuous Improvement- Work with business and process engineering to provide continuous improvement and high level of quality in all deliverables, processes and procedures. Ensure business and system requirements are documented in the form of detailed functional and non-functional requirements and business designs, which meet industry best practices and are consumable by clients, development and testing. Research existing policies, procedures, methodologies and systems that support the current state and identify changes needed to support revised processes. -Relationship Management- Develop and manage relationships with multiple businesses and segments, project managers, technology partners and external partners. Develop a thorough understanding of client groups and businesses in order to recommend client specific approaches to resolving the needs of the clients.
Who You Are
-You demonstrate experience in 3 to 4 yearsof business analysis experience. You have developed knowledge of the financial services industry and a good understanding of retail banking products, services, and processes. -You have experience in performing comprehensive analysisand making recommendations**.** -**You give meaning to data.**You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. -**You're passionate about people.**You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. -**Your influence makes an impact.**You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. -**You understand that success is in the details.**You notice things that others don't. Your critical thinking skills help to inform your decision making. -**Values matter to you.**You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
-
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-04-13
Job Location
Toronto-81 Bay, 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Design, Waterfall Model
Not the right fit? Search for Business Analyst, Business Effectiveness jobs in Toronto, ON
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
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Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What You’ll Be Doing
As a Business Analyst you will be a member of the Project Delivery team within CIBC's Canadian Banking Wealth Management (WM) group. This role requires a high level of interactions with CIBC Wealth Management groups and with the management teams that also includes Operations and Technology, Compliance, Legal, Business Risk, Audit departments, vendors and software development groups.
At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week and fourth Friday of each month, on-site, while other days will be remote.
How You’ll Succeed
-**Documenting -**Work closely with business partners to gather complex business requirements, facilitate solution design discussions to ensure you meet project needs, create process flows. Document all artifacts of the requirement management process, business process models use-cases, functional and non-functional requirements, process flows, data elements, business designs, etc. Obtain signoff for all Requirement Management deliverables. -**Project Management -**Manage assigned work packages against timelines and within scope and budget; make recommendations on corrective actions if work package deliverables are in jeopardy. Actively manage client expectations on the work package and the project overall where supporting in a PM capacity. -Solution Design- Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance. -Continuous Improvement- Work with business and process engineering to provide continuous improvement and high level of quality in all deliverables, processes and procedures. Ensure business and system requirements are documented in the form of detailed functional and non-functional requirements and business designs, which meet industry best practices and are consumable by clients, development and testing. Research existing policies, procedures, methodologies and systems that support the current state and identify changes needed to support revised processes. -Relationship Management- Develop and manage relationships with multiple businesses and segments, project managers, technology partners and external partners. Develop a thorough understanding of client groups and businesses in order to recommend client specific approaches to resolving the needs of the clients.
Who You Are
-You demonstrate experience in 3 to 4 yearsof business analysis experience. You have developed knowledge of the financial services industry and a good understanding of retail banking products, services, and processes. -You have experience in performing comprehensive analysisand making recommendations**.** -**You give meaning to data.**You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. -**You're passionate about people.**You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. -**Your influence makes an impact.**You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. -**You understand that success is in the details.**You notice things that others don't. Your critical thinking skills help to inform your decision making. -**Values matter to you.**You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
-
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
Subject to program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
-
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
-
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-04-13
Job Location
Toronto-81 Bay, 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Design, Waterfall Model
Not the right fit? Search for Business Analyst, Business Effectiveness jobs in Toronto, ON
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.